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Aristella Swissflair Hotel & Apartements

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Aristella Swissflair Hotel & Apartements

Exterior
Terrace/patio
Deluxe Double Room, Balcony, Mountain View (Matterhorn)
Lobby
Premium bedding, down duvets, pillow-top beds, minibar

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Hot tub
  • Spa
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Steinmattweg 7, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    1 min walk
  • Spycher Grill
    1 min walk
  • Zermatt Gornergratbahn Station
    8 min walk
  • Sion (SIR)
    75 min drive

Room options

View all photos for Double Room, Ground Floor

Double Room, Ground Floor

Double Room, Ground Floor

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Balcony, Mountain View (Modern)

Triple Room, Balcony, Mountain View (Modern)

Triple Room, Balcony, Mountain View (Modern)

  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Balcony, Mountain View

Family Room, Balcony, Mountain View | Living room

Family Room, Balcony, Mountain View

  • 49 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Bathtub, View (Modern)

Double Room, Bathtub (Modern)

Double Room, Bathtub, View (Modern)

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Balcony, Mountain View (Matterhorn)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Double Room, Balcony, Mountain View (Matterhorn)

  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Panoramic Double Room, Balcony, Mountain View

Premium bedding, down duvets, pillow-top beds, minibar

Panoramic Double Room, Balcony, Mountain View

  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

BEAUSiTE Zermatt

Pool
Hot tub
Breakfast included
Spa
4.9 out of 5, Exceptional, (383)
The price is €769
for 1 night
includes taxes & fees
14 Jan - 15 Jan
BEAUSiTE Zermatt

About this property

Aristella Swissflair Hotel & Apartements

Mountain ski retreat with full-service spa and restaurant
Skiing and snowboarding are not the only attractions at Aristella Swissflair Hotel & Apartements, where you can enjoy a meal at the restaurant, take a dip in a spa tub, and relax in a full-service spa.
Aristella Swissflair Hotel & Apartements offers 28 accommodations with minibars and espresso makers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a spa tub and a sauna.

Guests under 16 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aristella. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Aristella Swissflair Hotel & Apartements. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Enjoy features like free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a steam room, a sauna, and a golf driving range
  • Steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi
  • Airport, train station pick-up, and train station drop-off shuttle service available for a fee
Have fun with onsite winter activities, including downhill skiing, snowboarding, and ice skating. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes.

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi.

Smoking is allowed in designated areas at this 4-star Zermatt hotel.

Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Aristella Swissflair Hotel & Apartements has a restaurant on site.

Languages

English, French, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Return train station shuttle (surcharge) from 8:00 AM to 5:00 PM
  • Train station shuttle on request
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 1 restaurant

Things to do

  • Downhill skiing
  • Full-service spa
  • Golf driving range
  • Helicopter/aeroplane tours
  • Ice skating
  • Rock climbing
  • Ropes course
  • Sauna
  • Snowboarding
  • A hot tub
  • Steam room

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Books
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Desk
  • Heated floors
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 7:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed during the autumn season.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 800 per vehicle (maximum occupancy 6)
  • Airport shuttle fee per child: CHF 800

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Air conditioning is not provided
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Aristella Swissflair Hotel & Apartements offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation on arrival with your arrival details. The front desk at this property is open daily from 7:30 AM - 7:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Aristella
Aristella Hotel
Aristella Zermatt
Hotel Aristella
Hotel Aristella Zermatt
Aristella Hotel Zermatt
Aristella Swissflair Hotel Apartements Zermatt
Aristella Swissflair Hotel Apartements
Aristella Swissflair Apartements Zermatt
Aristella Swissflair Apartements
Aristella Swissflair Hotel & Apartements Hotel
Aristella Swissflair Hotel & Apartements Zermatt
Aristella Swissflair Hotel & Apartements Hotel Zermatt

Aristella Swissflair Hotel & Apartements Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 135 out of 165 reviews" "
Rating 8 - Good. 24 out of 165 reviews" "
Rating 6 - Okay. 3 out of 165 reviews" "
Rating 4 - Poor. 2 out of 165 reviews" "
Rating 2 - Terrible. 1 out of 165 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic place to stay. All the staff so friendly and a superb breakfast on offer. Felt very secure and safe and was great to have an in room safe for valuables like passport and cash. Would thoroughly recommend
Stayed 7 nights in Sep 2024

10/10 Excellent

Laxmi Vijigeesh

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and good staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Cari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is awesome, great views of Matterhorn, on 4th floor! Breakfast is included! This is our second stay at this property, will continue to book at this property.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, the breakfast was excellent and we had an amazing Matterhorn view from our balcony. We would definitely stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect in every way! Lovely hotel, the staffs were friendly and very helpful! Close to everything and easy walk to town.
Stayed 2 nights in Aug 2024

10/10 Excellent

Philip

Disliked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Unbelievable hotel I would stay here every time the owner. Is very friendly and knowledgeable, and the rooms are very clean and quiet.Easy walk from the train station may be ten minutes
Stayed 1 night in Aug 2024

10/10 Excellent

Dr Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating. Thoroughly recommend.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Jul 2024

10/10 Excellent

Na

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rakesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly service. Walkable distance to Matterhorn gondola station, plenty of nice restaurants. Close to train station but you will need Hotel Taxi if you are carrying luggage.
Stayed 1 night in Jun 2024

8/10 Good

Chalida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, walkable to everything. Especially liked very helpful staff. front desk woman went out of her way to help me with a transportation problem.
Stayed 1 night in Apr 2024

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Father and son trip
Amazing hotel. Great location and very friendly staff
Stayed 4 nights in Mar 2024

6/10 Okay

Judith

Stayed 2 nights in Mar 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel and easy spot to walk into village or to ski lifts.
Front entrance
Single room
Stayed 5 nights in Dec 2023

10/10 Excellent

S J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and very friendly staff. Thanks!
Stayed 4 nights in Nov 2023

10/10 Excellent

Yu Kwok,

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2023

10/10 Excellent

Ludwig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property with amazing, professional, friendly staff. I enjoyed my stay here. Love the room, the staff, the location, the breakfast, everything!! Thank you!
Stayed 3 nights in Oct 2023

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I loved our stay at Aristella, the staff was very very helpful. We enjoyed using the SPA, everything was clean and the breakfast was great! We would go there again if we visit Zermatt again.
Stayed 1 night in Sep 2023

10/10 Excellent

Pieter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Weimin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

YUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay, good stuff and good service.
Stayed 1 night in Apr 2023

10/10 Excellent

Monique

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
One of my friends and I planned a ski trip to Zermatt and stayed at the Aristella. The complimentary breakfast was excellent. A great assortment and the best scrambled eggs I've ever had! The staff were all pleasant and helpful. The room was clean and comfortable, and the chocolate left each day was a nice surprise. The location was also very convenient for dining and quick walk to the ski lift. Highly recommend!
Stayed 6 nights in Feb 2023