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Reef View Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Reef View Hotel

On the beach, beach towels
Daily buffet breakfast (AUD 50 per person)
View from property
Coral Sea View King Room
Helicopter/plane tours

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service

Explore the area

Map
12 Resort Drive, Whitsundays, QLD, 4803
  • Hamilton Island Bowling Alley
    ‪2 min walk‬
  • Catseye Beach
    ‪3 min walk‬
  • Spa Wumurdaylin
    ‪4 min walk‬
  • Hamilton Island, QLD (HTI-Great Barrier Reef)
    ‪15 min walk‬

Room options

View all photos for Coral Sea View King Room

Coral Sea View King Room

Coral Sea View King Room

  • 65 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Reef Family Room

Minibar, in-room safe, desk, blackout curtains

Reef Family Room

  • 97 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Garden View Room

Garden View Room

Garden View Room

  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Coral Sea View Room

Minibar, in-room safe, desk, blackout curtains

Coral Sea View Room

  • 64.9 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Reef Suite

Reef Suite | Living area

Reef Suite

  • 130 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Reef View Hotel

Family-friendly hotel on the beach, with outdoor pool
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna.
Reef View Hotel offers 368 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished balconies. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include outdoor tennis courts, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Reef View Hotel. During your stay, you're just a quick walk from Hamilton Island Bowling Alley. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi
  • Free self parking
  • Enjoy pool views while dining at Pool Terrace Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a kid's club, and a concierge
  • Onsite recreation includes 4 outdoor tennis courts, a gym, and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Hamilton Island Bowling Alley and Catseye Beach
  • Free airport, ferry terminal, and local-area shuttle service
As a guest of Reef View Hotel, you'll find an outdoor pool, outdoor tennis courts, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 1884 square feet (175 square meters) and includes a conference center. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Reef View Hotel. You'll have access to the outdoor pool at a partner property. An area shuttle within 3 kilometers and a roundtrip airport shuttle at scheduled times are free. Self parking is free.

Smoking is allowed in designated areas at this 4-star Whitsundays hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Pool Terrace Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Late night fare is available from room service (during limited hours).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free return airport shuttle from 7 AM to 6 PM
  • Airport shuttle at scheduled times
  • Free local area shuttle up to 3 kilometres
  • Free ferry terminal shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: AUD 50 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Pool Terrace Restaurant

Things to do

  • 4 outdoor tennis courts
  • Access to nearby outdoor pool
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Tennis

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (1884 square feet of space)
  • A meeting room

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 140
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guest must contact the property in advance for details of the operating activities and facilities onsite.
Guests are kindly requested to advise the Reef View Hotel of their arrival and departure details prior to arrival.

Renovations and closures

The property will be renovating from March 3 2025 to December 13 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 50 per person
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Reef View Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Reef View
Reef View Hamilton Island
Reef View Hotel
Reef View Hotel Hamilton Island
Reef View Hotel Hotel
Reef View Hotel Whitsundays
Reef View Hotel Hotel Whitsundays

Reef View Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1005 reviews" "
Rating 8 - Good. 324 out of 1005 reviews" "
Rating 6 - Okay. 117 out of 1005 reviews" "
Rating 4 - Poor. 41 out of 1005 reviews" "
Rating 2 - Terrible. 19 out of 1005 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Narai

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Overall very good hotel for family holiday. I found most of staffs were young & had accents. I assume they are on their working holidays. Most of them were nice but some were a bit rude. I guess they dont have much experience in customer service & don't care much as they are there for short term only
Stayed 7 nights in Oct 2024

10/10 Excellent

naribet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa Jane

Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Spacious rooms but dated
Rooms need to be updated. Great size room, bathroom is huge. Service at the restaurant was good.
Stayed 4 nights in Jul 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Reef View is perfect for a family holiday on Hamilton Island. Large, well appointed room, cracking breakfast, great pool, access to the gym, opposite the beach...all boxes ticked.
Stayed 7 nights in Sep 2024

6/10 Okay

John

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

ZHE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Aisling

Travelled with family and small children
Disliked: Staff & service
Service was terrible, food was average, rooms are very run down but the view is amazing and pools are great.
Stayed 7 nights in Sep 2024

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back to stay again soon
Stayed 2 nights in Sep 2024

8/10 Good

Katie-Jane

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

William Reginald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views over Catseye Beach were stunning. Breakfast was varied and plentiful and the rooms were well furnished and spacious.
Stayed 4 nights in Sep 2024

10/10 Excellent

Lynne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located - rooms/view were amazing. Facilities were very much appreciated. Couple of times, staff told us the incorrect information or did not come back to fix problems but on the whole the staff were excellent.
Stayed 6 nights in Sep 2024

10/10 Excellent

Vino Mannil

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff
Stayed 5 nights in Sep 2024

8/10 Good

Shania

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
The hotel is well kept for an older property. Bed isn’t very comfortable but the room is clean and spacious. I thought we will get a higher floor based off the description of the type of room we booked but was provided a room on the 5th floor. Still great views though. We were allowed to check in way before check in time which was amazing. The staff were friendly, professional and always smiling. Haven’t had such great service in a long time. Loved the pool and facilities. The only disappointing thing is the food. Price aside (which is expected for an island), the food was either bland one night or too salty another night. Menu options were basic and uninteresting.
Stayed 4 nights in Sep 2024

8/10 Good

Andrea Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the reef view hotel. Staff very friendly. Baggage handlers do a fantastic job organising luggage and getting everyone to the airport. Housekeeping can’t wait to clean your room. Thank-You for a wonderful time.
Stayed 7 nights in Sep 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, would highly recommend.
Stayed 1 night in Sep 2024

8/10 Good

Chinami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Samihullah

Travelled with family and small children
Liked: Staff & service, amenities
Housekeeping was not great, room needs a refurb as the toilet was a bit dated and moldy. Good things were staff were well informed and friendly, breakfast buffet was amazing, view from balcony/room & the glass lifts were exciting. The baby conceirge was very thoughtful, overall a good experience & value for money.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!!
Stayed 3 nights in Aug 2024

6/10 Okay

Natasha

Travelled with family
Disliked: Cleanliness, property conditions & facilities
A bit run down and not kept clean. We stayed over a week and room service to clean rooms were very poor and the bathrooms toilets needs a revamp very dirty. Great location nonetheless
Stayed 7 nights in Aug 2024

6/10 Okay

Howard Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Property is great but interface between Expedia and hotel was not great
Stayed 4 nights in Aug 2024

10/10 Excellent

Lori, Smithtown

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great rooms with big balconies and great views. Clean. Excellent staff. Good location. Food is very expensive. Highly recommend this hotel
Stayed 3 nights in Aug 2024

8/10 Good

Benjamin

Travelled with group
Liked: Cleanliness, amenities
Another good trip on Hamilton Island. Happy to come back each year. This year we didn’t get the renovated rooms at the Reef View so they felt dated, but still clean and comfortable.
Stayed 3 nights in Aug 2024