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Reef View Hotel

4.0 star property

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Photo gallery for Reef View Hotel

On the beach, beach towels
View from property
Coral Sea View King Room
Helicopter/plane tours
Daily buffet breakfast (AUD 50 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Free airport shuttle
  • Bar
  • Breakfast available

Explore the area

Map
12 Resort Drive, Whitsundays, QLD, 4803
  • Hamilton Island Bowling Alley
    ‪2 min walk‬
  • Catseye Beach
    ‪3 min walk‬
  • Spa Wumurdaylin
    ‪4 min walk‬
  • Hamilton Island, QLD (HTI-Great Barrier Reef)
    ‪15 min walk‬

Room options

View all photos for Coral Sea View King Room

Coral Sea View King Room

Coral Sea View King Room

  • 65 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Reef Family Room

Minibar, in-room safe, desk, blackout curtains

Reef Family Room

  • 97 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Garden View Room

Garden View Room

Garden View Room

  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Coral Sea View Room

Minibar, in-room safe, desk, blackout curtains

Coral Sea View Room

  • 64.9 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Reef Suite

Reef Suite | Living area

Reef Suite

  • 130 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Reef View Hotel

Family fun on the beach, with outdoor pool, near Catseye Beach
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and a sauna.
Reef View Hotel offers 368 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished balconies. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include outdoor tennis courts, an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Reef View Hotel. During your stay, you're just a quick walk from Catseye Beach. Free WiFi in public areas, free self parking, and a free roundtrip airport shuttle are available.
  • Free WiFi
  • Free self parking
  • Enjoy pool views while dining at Pool Terrace Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a kid's club, and a concierge
  • Onsite recreation includes 4 outdoor tennis courts, a gym, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Catseye Beach and 11 minutes by car from Whitehaven Beach
  • Free airport, ferry terminal, and local-area shuttle service
As a guest of Reef View Hotel, you'll find an outdoor pool, outdoor tennis courts, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 1884 square feet (175 square meters) and includes a conference center. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Reef View Hotel. You'll have access to the outdoor pool at a partner property. An area shuttle within 3 kilometers and a roundtrip airport shuttle at scheduled times are free. Self parking is free.

Smoking is allowed in designated areas at this 4-star Whitsundays hotel.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Pool Terrace Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Late night fare is available from room service (during limited hours).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free return airport shuttle from 7 AM to 6 PM
  • Airport shuttle at scheduled times
  • Free local area shuttle up to 3 kilometres
  • Free ferry terminal shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: AUD 50 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Pool Terrace Restaurant

Things to do

  • 4 outdoor tennis courts
  • Access to nearby outdoor pool
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Tennis

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (1884 square feet of space)
  • A meeting room

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 140
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guest must contact the property in advance for details of the operating activities and facilities onsite.
Guests are kindly requested to advise the Reef View Hotel of their arrival and departure details prior to arrival.

Renovations and closures

The property will be renovating from March 3 2025 to December 13 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 50 per person
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Reef View Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Reef View
Reef View Hamilton Island
Reef View Hotel
Reef View Hotel Hamilton Island
Reef View Hotel Hotel
Reef View Hotel Whitsundays
Reef View Hotel Hotel Whitsundays

Reef View Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 513 out of 1000 reviews
Rating 8 - Good. 314 out of 1000 reviews
Rating 6 - Okay. 114 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Naveen

Liked: Cleanliness, staff & service, property conditions & facilities
Slightly old rooms but really good location and worth the money.
Stayed 2 nights in Nov 2024

8/10 Good

Joson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much bigger rooms with all the amenities you need. Extremely safe area and plenty of things to do there.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amazing views. Staff were excellent, friendly and efficient. We will stay here again!
Stayed 6 nights in Nov 2024

8/10 Good

Peter

Stayed 1 night in Oct 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Reef Hotel is fine,and great value with a million dollar view, it's been years since I've stayed there and I had forgotten just how amazing it is, nothing else matters when you are staring out over the whitsundays. Large rooms, large bathrooms, comfortable, clean would definitely stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay
We had a fantastic stay at the Reef View Hotel! The room was incredibly comfortable and surprisingly spacious. Even though we chose a garden view room, the view was still impressive. The location was perfect, with just a short walk to the main village, making it very convenient. Overall, a great experience - we would definitely stay here again!
Stayed 2 nights in Oct 2024

6/10 Okay

Sonia

Travelled with group
Disliked: Property conditions & facilities
Book direct to get better pricing
The hotel location was just perfect. I booked the twin room based on the photos. Sadly on arriving to the room even thou it was spacious the bathroom was old and dated and dirty and looked nothing like the updated photos on the booking. The grout and shower screen needed a good scrub. The room had a musky carpet smell. What surprised me even more was that Hamilton Island accommodation was offering 25% off room rate for our dates. It was such a disappointment as we were celebrating a special birthday and the additional money could have been spent on day trips, dining or other activities. I have been booking with hotels.com for a number of years and they have always been competitive. Sadly not on this occasion.
Stayed 3 nights in Nov 2024

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to beach and excellent pools Large rooms and excellent views.
Stayed 6 nights in Nov 2024

10/10 Excellent

Kieron

Stayed 3 nights in Nov 2024

10/10 Excellent

Pam

Stayed 3 nights in Oct 2024

6/10 Okay

Chrisanthy

Stayed 7 nights in Oct 2024

8/10 Good

Jiexin

Stayed 3 nights in Oct 2024

10/10 Excellent

Narai

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Overall very good hotel for family holiday. I found most of staffs were young & had accents. I assume they are on their working holidays. Most of them were nice but some were a bit rude. I guess they dont have much experience in customer service & don't care much as they are there for short term only
Stayed 7 nights in Oct 2024

10/10 Excellent

naribet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Lisa Jane

Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Spacious rooms but dated
Rooms need to be updated. Great size room, bathroom is huge. Service at the restaurant was good.
Stayed 4 nights in Jul 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Reef View is perfect for a family holiday on Hamilton Island. Large, well appointed room, cracking breakfast, great pool, access to the gym, opposite the beach...all boxes ticked.
Stayed 7 nights in Sep 2024

6/10 Okay

John

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

ZHE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Aisling

Travelled with family and small children
Disliked: Staff & service
Service was terrible, food was average, rooms are very run down but the view is amazing and pools are great.
Stayed 7 nights in Sep 2024

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back to stay again soon
Stayed 2 nights in Sep 2024