Quality Inn & Suites New York Avenue

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites New York Avenue

Exterior

Reviews

5.2 out of 10

Popular amenities

  • Breakfast included
  • Gym
  • Housekeeping
  • Parking available
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1600 New York Avenue NE, Washington, DC, 20002
  • Smithsonian Institution
    4 min drive
  • Union Station Shopping Center
    4 min drive
  • Basilica of the National Shrine of the Immaculate Conception
    5 min drive
  • Washington, DC (DCA-Ronald Reagan Washington National)
    20 min drive

Room options

Similar properties

About this property

Quality Inn & Suites New York Avenue

Washington hotel in Northeast with free breakfast and a fitness center
Along with a fitness center, this hotel has WiFi in public areas and coffee/tea in a common area. Buffet breakfast is free. Other amenities include self parking, a business center, and a meeting room.
Quality Inn & Suites New York Avenue offers 147 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Washington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Quality Inn & Suites New York Avenue, you're just a quick walk from U.S. National Arboretum. You'll find features like free breakfast, plus a gym and a business center.
  • Free buffet breakfast served daily
  • Free WiFi
  • WiFi and wired Internet in some public areas for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Smithsonian Institution and a few minutes from Walter E. Washington Convention Center
WiFi and wired Internet are available in public spaces for a fee. Business amenities include a business center and a meeting room. Free breakfast is served daily. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Quality Inn & Suites New York Avenue. Parking is available for a fee.

Smoking is allowed in designated areas at this Washington hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (USD 12.00 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lever door handles
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 12.00 per night (in/out privileges)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn New York Avenue
Comfort Inn New York Avenue Washington
Comfort New York Avenue
Comfort New York Avenue Washington
Quality Inn New York Avenue Washington
Quality Inn New York Avenue
Quality New York Avenue Washington
Quality New York Avenue
Comfort Inn & Suites Near Union Station Hotel Washington Dc
President Inn Washington Dc
Quality & Suites York Avenue
Quality Inn Suites New York Avenue
Quality Inn & Suites New York Avenue Hotel
Quality Inn & Suites New York Avenue Washington
Quality Inn & Suites New York Avenue Hotel Washington

Quality Inn & Suites New York Avenue Reviews

Reviews

5.2
Rating 10 - Excellent. 49 out of 455 reviews" "
Rating 8 - Good. 88 out of 455 reviews" "
Rating 6 - Okay. 92 out of 455 reviews" "
Rating 4 - Poor. 77 out of 455 reviews" "
Rating 2 - Terrible. 149 out of 455 reviews" "

5.8/10

Cleanliness

6.4/10

Staff & service

3.2/10

Amenities

5.2/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

john frank

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Marissa

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It doesn't matter how much you are saving. Go anywhere else. This is a housing building.
Stayed 2 nights in Dec 2021

2/10 Terrible

maria

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the receptionist was rude, i called the front desk , they did not pick up the phone i had to go downstairs and asked for towels there were 6 of us and they had 2 towels the sofa bed had no linens or pillows that room had no light i had to request a lamp , i was not inform that i had to pay for parking , i had to pay cash , room was dirty the rug was gross , will never stay in this place ever
Stayed 1 night in Oct 2021

2/10 Terrible

Jenno mark

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks like a drug den and a lot of un identified people and bum in and out at the building lobby is smells like smoke
Stayed 1 night in Jan 2022

2/10 Terrible

Joseling

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The building is not in condition to be open. Walls are dirty, rugs in horrible condition, a weed smell around all the time, rooms really bad. Honestly this property should be closed until full renovation is made and a sanitary inspection is made
Stayed 1 night in Dec 2021

2/10 Terrible

Alvin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WELL IT WAS ME A MY WIFE AND 3 KIDS AND WAS ONLY GIVEN 1 TOWEL AND 1 WASH CLOTH, AND WE PAID $285 AND I'VE REQUESTS FOR THEM TO REFUND ME HALF OF MY MONEY BACK, DAUGHTER AND WIFE SEEN MICE RUNNING FREELY. THIS PLACE IS THE WORST.
Stayed 2 nights in Dec 2021

2/10 Terrible

Verified traveller

Stayed 2 nights in Dec 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HIGHLY DISSATISFIED
This place is purely disgusting. Other than the woman who checked me in, the experience itself was simply horrid... The room the had me in was located behind the elevator (that seems to need service itself). every time the elevator moves it seemed to make this loud obnoxious noise that sounds like a humpback whale. Continually throughout the night... The bathroom shower head has mold growing, burn marks in the blankets, and it smells of death, decay, and drugs...Also, to add insult to injury, The free breakfast is literally a elementary school breakfast. They bagged an apple, granola bar and a muffin. I personally would never stay here again and would highly recommend anyone looking to stay at this property to find elsewhere.
Stayed 1 night in Dec 2021

6/10 Okay

Yasin

Travelled with family
Liked: Staff & service
Average
Stayed 1 night in Nov 2021

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has always addressed any issues I had promptly
Stayed 1 night in Nov 2021

2/10 Terrible

Richard

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was dirty…. The room was filthy and the toilet did not work …. They did not have another room and told me that I would get refund …. We left …. People in hall way asking for Cigarettes.
Stayed 1 night in Nov 2021

2/10 Terrible

Nayeli

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was so dirty and run down. Torn up carpets, stains on furniture, and cigarette smoke / smell in the lobby. I checked in only because Expedia said I had to do so in order to check out right after and receive a refund. It’s been a month and I still haven’t gotten my money back.
Stayed 2 nights in Oct 2021

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adequate for the low price
Great staffing (person who checked me in) The light in bathroom shorted out but improvised using lamp from desk.
Stayed 1 night in Nov 2021

4/10 Poor

leonida

Stayed 2 nights in Nov 2021

2/10 Terrible

Erica, Hopewell Jct

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we checked in at 1am we had a homeless person outside the hotel yelling and screaming and when we came into the lobby he followed us in yelling and screaming. Our room door did not work so I had toJam it open with my shoulder. There was insufficient Lighting in the room only one lamp door a suite! And no cable tv. Overall it seemed like a halfway house zero amenities. NoT a good experience and we are not recommending Anyone stay there based on our experience. I could be forgetting some negative things to Write oh yes and we heard other guests loudly at times who were yelling and screaming.
Stayed 4 nights in Nov 2021

4/10 Poor

Irma

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Since the moment you are parking (especially if you arrive at night) the parking lot looks shady. It not well lighted and just gives you the creeps. Considering the hotel is not in a safe area you'd expect for it to be well iluminated. The hotel is lacking of maintenance from both outside and inside. The carpets in the hall ways look like they have never been cleaned, only one elevator works, room safety lock was broken, tv didn't have cable signal, the elevator was always dirty. There was always people screaming. For a quality inn it lacked quality. I can compare this location to run down motel
Stayed 1 night in Nov 2021

2/10 Terrible

Shantel

Stayed 1 night in Oct 2021

2/10 Terrible

Renda

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Was very old. Unsafe. Not good at all.
Stayed 3 nights in Oct 2021

2/10 Terrible

sylvia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WAS UBABLE TO STAY. VAGRANTS SETTING AROUND LOBBY THINK IT WAS A SHELTER. SCAREY AND UNSAFE.
Stayed 1 night in Oct 2021

2/10 Terrible

Ajaz, san francisco

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I have booked this hotel through Expedia and when I get there and see the property every thing is run down and even not a suitable place for animals and I go to the office and asked for refund and desk clerk told me it’s takes 10 days to refund all charges and still I am waiting for refund, I think city should take action , how they charging so much money with unhealthy and filthy condition
Stayed 2 nights in Oct 2021

2/10 Terrible

Justin

Stayed 1 night in Oct 2021

4/10 Poor

Oussama

Disliked: Staff & service
Stayed 1 night in Oct 2021

2/10 Terrible

Nabil

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It wa a very dirty property . The carpet in the whole way is disgusting. The breakfast room was very dirty . Overall the property was very very dirty and disgusting
Stayed 1 night in Oct 2021

4/10 Poor

Keniseli

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Property was unclean and dirty upon entering. The room door didn't close properly. Changed rooms and toilet didn't work. Location not ideal.
Stayed 2 nights in Oct 2021

2/10 Terrible

Amanda

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow this hotel was terrible. It looks NOTHING like the pictures. The pictures are very misleading. The hotel is very old and run down. The entire place smells like smoke, even inside the non smoking rooms. The floors in the room were dirty, the bathroom had things left from previous people. The whole place was gross. Definitely DO NOT stay here.
Stayed 3 nights in Oct 2021