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Novotel Viña del Mar

4.0 star property

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Photo gallery for Novotel Viña del Mar

Exterior
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Sun deck
Minibar, in-room safe, desk, laptop workspace
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Spa
  • Parking included
  • Gym

Explore the area

Map
Calle 6 N 745, Vina del Mar, Valparaiso, 2520000
  • Francisco Fonck Museum
    ‪4 min walk‬
  • Avenida Peru
    ‪11 min walk‬
  • Acapulco Beach
    ‪11 min walk‬
  • Valparaiso (VAP-Rodelillo Airfield)
    ‪18 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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View from property

Pullman Viña del Mar San Martín

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (695)
The price is €134
for 1 night
for 1 night
17 Mar - 18 Mar
Pullman Viña del Mar San Martín

About this property

Novotel Viña del Mar

Hotel with free parking, near Acapulco Beach
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Housekeeping is available on request.
Novotel Viña del Mar offers 141 accommodations with minibars and safes. 50-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Novotel Viña del Mar. During your stay, you're just a quick walk from Museo de Arqueología e Historia Francisco Fonck. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy a poolside location while dining at Veranda
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, a porter, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Within a 15-minute walk of Acapulco Beach and Mall Marina
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Novotel Viña del Mar offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 5 meeting rooms. Event space at this hotel measures 2928 square feet (272 square meters) and includes a conference center. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Novotel Viña del Mar. Self parking is free.

This 4-star Vina del Mar hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Veranda - This poolside restaurant serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Gourmet Bar - This bar specializes in local cuisine and serves breakfast, brunch, and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 19 for adults and USD 19 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Veranda
  • Gourmet Bar

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna
  • Spa services

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (2928 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • In-room accessibility
  • Low-height bed
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch LCD TV
  • TV channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 22 per pet, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19 for adults and USD 19 for children
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 22 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Vina Mar Hotel Vina del Mar
Novotel Vina Mar Hotel
Novotel Vina Mar Vina del Mar
Novotel Vina Mar
Novotel Viña del Mar Hotel
Novotel Viña del Mar Vina del Mar
Novotel Viña del Mar Hotel Vina del Mar

Novotel Viña del Mar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 213 out of 374 reviews
Rating 8 - Good. 100 out of 374 reviews
Rating 6 - Okay. 28 out of 374 reviews
Rating 4 - Poor. 18 out of 374 reviews
Rating 2 - Terrible. 15 out of 374 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

axcel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was good but not as accommodating as I'd like. Being in costumer service, I appreciate when we find solutions for client issues. This place did not meet my expectations in that regard, but room was good with a nice view
Stayed 1 night in Nov 2024

10/10 Excellent

EDUARDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Wonderful staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

emilie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy. lovely area! hotel was clean and spacious
Stayed 1 night in Nov 2024

10/10 Excellent

Migdalia Luz

Stayed 1 night in Sep 2024

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service
Good breakfast, except need more gluten free options, ran out of only one. We were looking forward to the pool and were told it was being maintained but would be open the next day but it wasn’t (no water)
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Nelida

Liked: Cleanliness, staff & service, property conditions & facilities
Tuvimos un servicio excelente Gracias Pd: Seria estupendo la opcion de almohadas hipoalergenicas , que no tengas plumas !
Stayed 1 night in Aug 2024

8/10 Good

Melina

Liked: Cleanliness, staff & service, property conditions & facilities
The room was so hot. We couldn’t turn down the temperature. Also if have two people in the room it will be nice to have 2 mugs for coffee. Overall was very good
Stayed 2 nights in Aug 2024

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

DIANA

Stayed 5 nights in Jul 2024

8/10 Good

Edward G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice but was cold and the thermostat did not work. The shower temperature was also colder than it should have been. Employees were terrific.
Stayed 5 nights in Jul 2024

10/10 Excellent

Nurivan Gerardo

Stayed 5 nights in Jun 2024

10/10 Excellent

Tatiana

Stayed 3 nights in May 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe location
Lovely location in a vibrant area
Stayed 1 night in May 2024

10/10 Excellent

Cristina

Stayed 4 nights in May 2024

8/10 Good

RENE MARTINEZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little detai
The refrigerator was not working
Stayed 2 nights in Apr 2024

8/10 Good

Felicio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização boa, staff muito atencioso, principalmente Bryan que nos ajudou em muitos assuntos. As amenidades no quarto, como sachê de chá e café só foi dada na chegada e não houve reposição 😳
Stayed 3 nights in Apr 2024

10/10 Excellent

nilgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be near the beach and restaurants.
Stayed 2 nights in Apr 2024

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great breakfast, nice people works there and great location
Stayed 3 nights in Mar 2024

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me sentí estafada
Si viajas del extranjero asegúrate de llevar tu pasaporte extranjero y un comprobante del PPD porque sino te cobrarán un cargo de 80 mil pesos chilenos por el “IVA” aunque hayas pagado en su totalidad el pago del hotel a la hora de reservar. Está información el hotel no te la da y tampoco la app de hotels.com. A la hora del check in está información no se me fue dada tampoco hasta muchas horas más tarde, luego trate de pagarlo con tarjeta Mastercard extranjera no se pudo, tuve que pagar con cash. Muy poca ayuda e información a la hora del check in. Luego horas más tarde pude usar mi tarjeta.
Stayed 4 nights in Mar 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing from the rooms and staff, excellent and I’m very picky.
Stayed 11 nights in Mar 2024

8/10 Good

chung see

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A safe and quiet area to stay although need to walk at least 10 min to the beach and other attractions. Rooms are clean and spacious.
Stayed 2 nights in Mar 2024

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth it for the pool/patio area alone
Great spot not too far from the beach & main downtown dining area. Loved the outdoor patio by the pool & restaurant.
Stayed 3 nights in Mar 2024