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Hotel Casa El Zaguan

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa El Zaguan

Porch
Seasonal outdoor pool, pool loungers
View from property
Lobby lounge
Property amenity

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Plaza Doctor Perez Caceres, Vilaflor, Santa Cruz de Tenerife, 38613
  • Teide National Park
    6 min drive
  • Siam Park
    24 min drive
  • Paisaje Lunar Trail
    60 min drive
  • Tenerife (TFS-Tenerife South)
    37 min drive

Room options

View all photos for Economy Twin Room (Private Bathroom Outside Room)

Economy Twin Room (Private Bathroom Outside Room)

Economy Twin Room (Private Bathroom Outside Room)

  • Sleeps 2
  • 2 Large Twin Beds OR 2 Twin Beds

Premier Double or Twin Room, Multiple Beds, Private Bathroom

  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

Premier Twin Room, Private Bathroom

  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Standard Twin Room, 2 Single Beds, Private Bathroom

  • Sleeps 2
  • 2 Twin Beds

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Front of property

Hotel Ventus

Free WiFi
Air conditioning
4.2 out of 5, Very good, (96)
The price is €145
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hotel Ventus

About this property

Hotel Casa El Zaguan

Guesthouse in Vilaflor with a steam room and spa services
Along with a restaurant, this guesthouse has a steam room and a spa tub. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a seasonal outdoor pool, and a library are onsite. Limited housekeeping is available.
Hotel Casa El Zaguan offers 6 accommodations with blackout drapes/curtains. Bathrooms include bathtubs or showers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on a limited basis.
A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
During your stay at Hotel Casa El Zaguan, you'll be close to Paisaje Lunar Trail. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast offered for a fee
  • Take a swim in the seasonal outdoor pool or soak in the spa tub
  • Amenities include a terrace and Library
  • Onsite recreation includes a steam room and bike rentals
  • 6 minutes by car from Teide National Park and 14 minutes from Frontos
There's a restaurant on site. WiFi is free in public spaces. Hotel Casa El Zaguan offers its guests a seasonal outdoor pool, a spa tub, and a steam room. Spa services, a library, and a terrace are also featured at Hotel Casa El Zaguan. Self parking is free.
Guests can enjoy continental breakfast for a fee.
Hotel Casa El Zaguan has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking

Food and drink

  • Breakfast available for a fee: EUR 5.00 per person
  • 1 restaurant

Things to do

  • Bike rentals
  • Seasonal outdoor pool
  • Spa services
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Seasonal outdoor pool

Conveniences

  • Library

Guest services

  • Front desk (limited hours)
  • Housekeeping (limited)
  • Tour/ticket assistance

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Private bathroom
  • Towels

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9 AM - 6 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 40.0

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 5.00 per person
  • Facilities fee: EUR 5.00 per person, per day and includes use of: spa tub

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The front desk at this property is open daily from 9 AM - 6 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in November.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Casa El Zaguan Hotel Vilaflor
Casa El Zaguan Hotel
Casa El Zaguan Vilaflor
Casa El Zaguan
Casa El Zaguan Tenerife/Vilaflor
Hotel Casa El Zaguan Vilaflor
Hotel Casa El Zaguan Vilaflor
Hotel Casa El Zaguan Guesthouse
Hotel Casa El Zaguan Guesthouse Vilaflor

Hotel Casa El Zaguan Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 12 out of 41 reviews" "
Rating 8 - Good. 14 out of 41 reviews" "
Rating 6 - Okay. 8 out of 41 reviews" "
Rating 4 - Poor. 6 out of 41 reviews" "
Rating 2 - Terrible. 1 out of 41 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mountain visit
Very friendly hosts, willing and helpful with any queries. Went on the stargazing trip. We were very lucky, skies cleared and we had an amazing experience. Otherwise weather cloudy and wet, unfortunately. Many thanks to Angela and Steve who make great efforts to make guests welcome and comfortable, constantly working on improving hotel facilities.
Stayed 2 nights in Feb 2018

6/10 Okay

David

One night stopover and room was clean and warm welcome at hotel.
Stayed 1 night in Nov 2017

6/10 Okay

Linda

Liked: Staff & service
Disliked: Property conditions & facilities
We had a lovely time and the hosts were very helpful and friendly. The stargazing trip up to Teide was fantastic. The colours of the sunset in Retamar were amazing. Afterwards the telescope on the roof showed the rings of Saturn, the stripes of Jupiter and the craters on the moon in stunning clarity. Simply beautiful.
Stayed 1 night in Jun 2017

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Staff and an amazing place to stay
My stay at Casa El Zaguan was everything I expected the staff are such lovely people we had an amazing trip. So helpful and even though we arrived late on the staff were ever so nice. We went on the dark skies tour with Steve and we loved it his knowledge was excellent. The food and the facilities in the hotel are brilliant and they will do anything and everything they can to help. From Dean and Alex thanks fir such a lovely time

6/10 Okay

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very convenient and clean, quirky old place.
Very friendly, helpful hosts. Unfortunately, weather wet,cold,poor visibility and absolutely no visible dark night sky which was the main purpose of an overnight stay!!

10/10 Excellent

martin littlehales

Liked: Cleanliness, staff & service, room comfort
Beautiful
Lovely area nice people recommend if u like peace and tranquility beautiful guesthouse lovely hosts highly recommend would certainly stay again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

English couple , Sheffield

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing
A half hearted welcome and a depressing place..beds ok,but tiny shower tray with stained shower curtain.Outside area:pots full of dead plants,bin bags,old and broken garden furniture.Awful breakfast:no choice,of anything!-and unpleasant tea and coffee.Even at this low price,guests deserve better.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
ok
Host we're great, hotel itself is ok and you get what you pay for. Had a ground floor room and heard everybody flushing upstairs, and any noise in the corridor. Vilaflor itself is basically a hill station no bars and a couple of restaurants. During day and night you may see a dog and human. Left after 2 nights due to the lack of things to do.

8/10 Good

Denise, Warwickshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous house in a pretty, quiet village.

10/10 Excellent

Lana, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to stay in Vilaflor
I stayed at Casa Zaguan for two nights. My room and bathroom were clean and I was impressed by the owner's friendliness and hospitality. There is a small shared kitchen that guests can use, stocked with necessities like tea, coffee, milk etc Angela gave me some great tips on local restaurants. Her partner Steve runs astronomy holidays and I was invited to join his Tenerife astronomers group on a stargazing evening out - it was a great experience!

10/10 Excellent

lorraine, london

Liked: Cleanliness, staff & service, room comfort
Lovely hotel with superb views
Stayed here for 4 days and it was a total chill out in a lovely peaceful village. Steve the owner was very helpful and friendly and made me feel very welcome. The location is perfect for visiting tiede and close to other towns such as San Miguel. The hotel itself is rustic and charming and I had a really nice time staying here. Looking forward to coming back.

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2019

4/10 Poor

christophe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
mauvais rapport qualité/prix
points positifs situation géographique dans le village charme de la maison points négatifs compte tenu du prix facturé( 50 €) chambre avec fenêtre donnant sur le couloir ( donc pas de lumière) état général très négligé ( tete de lit non fixée,literie trop souple,porte fermant difficilement,salle de bain vetuste, accueil minimaliste wifi inopérant
Stayed 1 night in May 2019

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour
Accueil impeccable même à une heure tardive, maison type coloniale originale et agréable. Le village est mignon, bien situé pour visiter ensuite le Teide
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
De accomodatie is authentiek. Sfeervol oud. Echt mooi . Personeel aardig en behulpzaam. Blinkt niet uit in netheid.
Stayed 4 nights in Feb 2019

8/10 Good

anne

Liked: Staff & service, room comfort
Stayed 14 nights in Jan 2019

6/10 Okay

Santiago

Liked: Cleanliness
Stayed 1 night in Jan 2019

10/10 Excellent

Margot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon hôtel bien situé en plein coeur de Vilaflor. le jacuzzi nous a fait du bien après les heures de marches

8/10 Good

Verified traveller

Liked: Staff & service
Gutes Preis Leistungsverhältniss
Schöne Lage des Hotels, hilfsbereite Eigentümer, checkin problemlos auch mit Fahrrad möglich, dürfte das Fahrrad im Zimmer unterstellen, Frühstucksraum mit schöner Aussicht, schöne Dachterasse, ideales Hotel wenn man von dort Radatouren machen will.

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Bien ubicado pero algo vetusto
Establecimiento bien ubicado. Digno pero empieza a tener falta de mantenimiento

10/10 Excellent

Volodymyr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Asle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enkelt hotell / B&B, med perfekt beliggenhelt
Hotellet ligger ved torget i Vilaflor, 100 meter til stor parkeringsplass, enkelt å stoppe utenfor for bagasjen. Gammelt hus enkelte rom har ikke vindu ut, men inn mot korridor. Rommene kan med fordel oppgraderes med litt mer lys leselys over hver seng. Ingen betjent resepsjon, men nøkkel til inngangsdøren utleveren. Enkelte serveringssteder i Vilaflor, men mange har stengt mandager. Kort til supermarked. Perfekt for vanding sykkel og biltur til Teide og området. Meget hyggelig vertskap, enkel men komplett "continental" frokost. Vilaflor er på 1500m og er enten inne i skyer eller over skyene.

10/10 Excellent

Marie-Cecile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil très sympathique. Ambiance cosy . Extérieur agréable À recommander

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