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Novotel Wien Hauptbahnhof

4.0 star property

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Photo gallery for Novotel Wien Hauptbahnhof

Meeting facility
Fitness facility
Business centre
Property amenity
Junior Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Parking available

Explore the area

Map
Canettistrasse 6, Vienna, 1100
  • Belvedere
    ‪6 min walk‬
  • Vienna State Opera
    ‪3 min drive‬
  • St. Stephen's Cathedral
    ‪6 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (Family. 2 adults + 1 child)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Standard Room (Family. 2 adults + 1 child)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Suite

Suite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Mobility Accessible

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Standard Room, 1 Double Bed, Mobility Accessible

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Executive Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Standard Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Family. 2 adult + 2 children)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Standard Room (Family. 2 adult + 2 children)

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Ibis Wien Hauptbahnhof

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1002)
The price is €165
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Ibis Wien Hauptbahnhof

About this property

Novotel Wien Hauptbahnhof

Family-friendly hotel with a full-service spa connected to a shopping center in Vienna
This smoke-free hotel features a full-service spa, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Novotel Wien Hauptbahnhof offers 266 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Vienna hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna & Dampfbad. The spa is equipped with a sauna. The spa is open daily.
Novotel Wien Hauptbahnhof's great location gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from Belvedere. You'll find features like free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at THE FLAVE of Vienna
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the clean accommodations and the proximity to public transportation
  • 6 minutes by foot from Belvedere and a 3-minute drive from Vienna State Opera
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Novotel Wien Hauptbahnhof offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 8 meeting rooms. Event space at this hotel measures 9989 square feet (928 square meters) and includes conference space. Spa services, a terrace, and an arcade/game room are also featured at the family-friendly Novotel Wien Hauptbahnhof. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
THE FLAVE of Vienna - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, Croatian, English, Filipino, French, German, Greek, Hungarian, Polish, Portuguese, Romanian, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • THE FLAVE of Vienna

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • 9,989 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Self parking fee: EUR 25 per night
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien Hauptbahnhof Hotel Vienna
Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof
Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof Hotel Vienna

Novotel Wien Hauptbahnhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 624 out of 1000 reviews
Rating 8 - Good. 273 out of 1000 reviews
Rating 6 - Okay. 54 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Worth money and good location
Hotel staff were very friendly and helpful. Amazing food and breakfast. I ordered dinner in hotel and food was excellent. The only inconvenience I had a very soft mattress, which was not as I used to sleep. The rest is good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sevinj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, location was perfect to access central station and metro
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
We stayed at this hotel for a single night B&B City Break. The room was spacious and comfortable. The hotel was exceptionally clean and appeared to be a mixture of Tourists and Business Professionals staying as guests. The breakfast menu choice and food quality was very good. The Hotel is right next to the main Train Station so easy to access from the airport train and then on our departure train to Budapest. Was also very easy to access the Christmas Markets from the nearby tram stop. Staff were all very welcoming and helpful. Highly recommend this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Stayed 3 nights in Dec 2024

6/10 Okay

Weiqing

Travelled with family
Liked: Cleanliness, amenities
Transport station is cross the road, 10 minutes to get in city centre via tram or underground. However, hotel has no information about tourist attractions, only a map in reception. No booklet for hotel service in room, no idea the reception contact number. I don’t think there is telephone in my room. Breakfast has pancake machine, but no toaster. Very clean hotel, unfortunately, could not have included breakfast, as my trip to Budapest pick up time at 6:27am, and staff would not allow me make a cup of coffee, as they start at 6:30am. Friendly to younger children, play room available next to dining room. There are few nice restaurants near by for local, and shops cross the road attached to train station. Supermarket close at 8pm.
Stayed 4 nights in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely property. The room was quite nice. The best part was the location directly across the street from the train station. We arrived, walked across the street, dropped off our bags, and were immediately ready to start enjoying Vienna. The hotel also had many food options conveniently available as soon as you walk in the lobby. The front desk made checking in and out very quick and easy as well. I would 100 percent recommend this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Novotel went above and beyond when our booking at another hotel went wrong. There were no rooms available for our first night so they kindly let us bed down in the lounge for the night and use the facilities. We booked in straight away for the second night. We had a fantastic nights sleep after our not so perfect first night. We were then able to leave our bags until the early hours of the next day, as we were going to a concert and then going to the airport. It is in a great location too, just next to a very reliable train and metro station. We will definitely stay here again if we come back to Vienna.
Stayed 1 night in Dec 2024

10/10 Excellent

Meyranie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great stay and highly recommended!
Stayed 3 nights in Dec 2024

10/10 Excellent

Gurinderjeet

Travelled with group
Everything was amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

marilou

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
5 star rating except for the housekeeping, i noticed she used the towel to wipe the glass door of shower and floor. Bath Towels should not be used for cleaning /wiping.
Stayed 4 nights in Dec 2024

10/10 Excellent

Richard, Portland

Around the corner from the main train station. Took OBB train from airport to and from hotel. It was a connecting flight from Berlin to Boston with a 16 hour layover. This hotel had a free mini bar in room and a free breakfast on my plan. If I go back to Vienna I will definitely stay here!
Stayed 1 night in Dec 2024

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service can only be ordered with an app, which was not working. The restaurant only served pizza because they were busy with a convention. Staff was friendly. Noce breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

ChiaYing

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

VLADIMIR

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Ghazwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and tidy, small room, excellent breakfast, easy to access trains and underground
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Stayed 1 night in Jul 2024

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The place was fantastic but the most critical thing for me is the bed and temperature. The room was unbearably warm and was told that since it was October the A/C was no longer functioning. Strange. The room felt like an oven and as a result the stay was unsatisfactory.
Stayed 1 night in Oct 2024

10/10 Excellent

Duane

Stayed 2 nights in Oct 2024

10/10 Excellent

Faheera

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Stayed 1 night in Sep 2024

10/10 Excellent

JAY, Morgan Hill

Stayed 1 night in Sep 2024

6/10 Okay

IAN

Stayed 1 night in Sep 2024