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Novotel Wien City

4.0 star property

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Photo gallery for Novotel Wien City

Exterior
Exterior
Bar (on property)
Executive Room, 1 Double Bed with Sofa bed
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Aspernbrueckengasse 1, Vienna, Vienna, 1020
  • Stephansplatz
    ‪13 min walk‬
  • St. Stephen's Cathedral
    ‪13 min walk‬
  • Vienna State Opera
    ‪3 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪15 min drive‬

Room options

View all photos for Business Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Business Room, 1 Double Bed with Sofa bed

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 Double Bed with Sofa bed

  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Family Room, 1 Double Bed

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

Similar properties

Reception

Novotel Suites Wien City

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (1004)
The price is €91
for 1 room
includes taxes & fees
24 Mar - 25 Mar
Novotel Suites Wien City

About this property

Novotel Wien City

Eco-certified hotel with a 24-hour business center and a 24-hour front desk
A restaurant, a bar/lounge, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and concierge services. Change of towels is available on request.
Novotel Wien City offers 127 accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Novotel Wien City. During your stay, you're just a quick walk from Danube River. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Family and Friends
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a playground
  • Within a 15-minute walk of Prater and St. Stephen's Cathedral
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site.

WiFi and wired Internet are free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Novotel Wien City. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Family and Friends - This restaurant specializes in international cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Hungarian, Italian, Romanian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 29 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 27 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Family and Friends

Things to do

  • Playground
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Playground

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 150
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 120
  • Magnifying mirror
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 29 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Airport shuttle fee: EUR 45 per person (one way)
  • Self parking fee: EUR 29 per day
  • Pet fee: EUR 29 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Novotel Wien City offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien
Novotel Wien City
Novotel Wien City Hotel
Novotel Wien City Hotel Vienna
Novotel Wien City Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel
Novotel Vienna
Novotel Hotel Vienna
Vienna Novotel
Novotel Wien City Hotel
Novotel Wien City Vienna
Novotel Wien City Hotel Vienna

Novotel Wien City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 457 out of 1004 reviews
Rating 8 - Good. 425 out of 1004 reviews
Rating 6 - Okay. 92 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 9 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was clean, nice and spacious. The location is perfect and next to metro station. The hotel is a sustainable hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Joaquin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice lobby. great bar staff!! comfy and modern room. very clean too. the bathroom was very nice. great location! friendly staff.
Stayed 7 nights in Oct 2024

6/10 Okay

Shyang

Stayed 3 nights in Nov 2024

8/10 Good

Soukaina

Stayed 1 night in Nov 2024

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Shakeel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please do not book any advance lunch or dinner. Not a good experience. Made advance payment for 5 meals. Hotel insisted only 3 coupons showing in their system. It turned out more expensive by pre booking meals. Good breakfast.
Stayed 3 nights in Nov 2024

6/10 Okay

RONY

Liked: Room comfort
Disliked: Cleanliness
ok
it was ok, but i was sad because we got without shower gel for the hole week, also the clening service did not show up one day, but in genereal, was good, as novotel standard
Stayed 6 nights in Oct 2024

8/10 Good

Marcello

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
MY STAY HERE
Very good in the complex, all was very comfort and the equipe was very friendly. Also the gym was high level quality. Nice to stay here
Stayed 2 nights in Oct 2024

8/10 Good

Suzanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Vienna stay
Nice hotel, stayed for conference in Vienna and it is right on the metro line so you can go into Vienna city easily. I had breakfast included- there was cereal, breads, cold meats and a hot buffet of sausage, scrambled egg, beans etc. All i would say is that it does get busy for breakfast so tables were short and some items needed refilling but that's not the fault of the hotel it's just something as a guest you need to bear in mind. I also had lunch here when i arrived and the club sandwich was very nice. The room has a small fridge which i kept some small bits of food in, there is a spar a very short walk so you can grab some deli bits as you need. All in all a practical hotel for my trip to Vienna, thank you.
Stayed 4 nights in Oct 2024

10/10 Excellent

Dmitry

Stayed 2 nights in Oct 2024

10/10 Excellent

Samson

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

10/10 Excellent

Meng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Stephen

Liked: Property conditions & facilities
Disliked: Staff & service
Front desk staff had very little knowledge of the area for restaurants and such.
Stayed 3 nights in Sep 2024

8/10 Good

mari carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bem localizado, café da manhã excelente. Recomendo
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great position. Helpfull staff. The only issue was noise from the street overnight even though we were on the 3rd floor!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location to walk to the historic area, 2 mins to nearest metro, lovely restaurants nearby, safe area with children
Stayed 1 night in Aug 2024

10/10 Excellent

Adam Stewart

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Fantastic hotel and staff. Highly recommend.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good stay but duty Manager very rude!!!
Good Comfortable Stay unfortunately some staff not very informative and behave of duty manager not professional and ignorant. We have been informed that breakfast next morning starts at 6.30am which was perfect for us as we can hit road early. Arrived on breakfast been told that breakfast starts actually at 7 am when asked duty manager can we grab coffee on the go he completely ignored us and told us to that's rules and I should check web when breakfast is served (he just walk away from us) very unprofessional behaviour.
Stayed 1 night in Aug 2024

8/10 Good

Kristina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Good but not great
The room was good and clean. Great with a mini fridge, a kettle and some coffee and tea. The room was a little bit too small for a family. Pillows too hard and difficult to sleep on. What we didn’t like was the bathroom doors opening from the bedroom. Every time you wanted to go in, the lights shine right into the room. Parking garage was not connected to the hotel, which wasn’t good for us with small kids and luggage to carry. Check in was from 3pm, even then our room wasn’t ready. We had to wait a little longer, not good with small children and since we had been travelling since morning.
Stayed 1 night in Aug 2024

8/10 Good

David

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Great loaction but tired.
Great location but a little tired and dirty. Sticky floor at breakfast. Terrible view from the room.
Stayed 4 nights in Jul 2024

8/10 Good

Vishal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was decent with nice staff. Overall experience was good.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break with family
Good selection at breakfast. Room was clean, visited with family and two children.
Stayed 3 nights in Jul 2024

10/10 Excellent

Charmaine, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff at check in. Rooms were comfortable and easy walk to everything in Main center of Austria 🇦🇹
Stayed 1 night in Jul 2024

10/10 Excellent

Mariam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very close to shopping and public transportation, the staff are very friendly and it very clean property
Stayed 3 nights in Jul 2024

10/10 Excellent

Soo Gwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024