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Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Business Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room, 1 Double Bed with Sofa bed

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Novotel Wien City. During your stay, you're just a quick walk from Danube River. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Family and Friends
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a playground
  • Within a 15-minute walk of Prater and Stephansplatz
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee

Novotel Wien City ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Wien City

Everyone (5) Couples (10) Business (1) Family (2) Friends (2) Other (1)
5 out of 5
das Hotel hat eine sehr gute Lage. Nur wenige Schritte zur U-Bahn oder in ein paar Minuten ist man zu Fuss im Zentrum. Ist neu renoviert, im Bad schmeckt es noch nach frisch gestrichen.

Posted by on 20 Jun 2019

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4 out of 5
Hotel sehr zentral gelegen, gut zu Fuss erreichbar Modern und freundlich eingerichtet Freundliches Personal Gut eingerichtete Zimmer

Posted by on 5 May 2019

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Comment from Hotel Management

15 May 2019 by Guest Relation Manager

Lieber Gast, vielen herzlichen Dank für Ihr positives Feedback und Ihre Kommentare. Wir freuen uns, dass es Ihnen bei uns gefallen hat und Sie sich wohlgefühlt haben. Wir hoffen, Sie eines Tages wieder bei uns begrüßen zu dürfen. Beste Grüße aus Wien, Michaela Kaineder

4 out of 5
Service und Freundlichkeit habe ich in Wien generell etwas vermisst.

Posted by on 27 Apr 2019

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Comment from Hotel Management

15 May 2019 by Guest Relation Manager

Lieber Gast, vielen Dank für Ihr Feedback und Ihre Kommentare. Wir möchten uns aufrichtig dafür entschuldigen, falls Sie sich nicht zu 100 % wohlfühlen konnten. Sollten Sie unangenehme Situationen erlebt haben, darf ich Sie bitten, uns eine E-Mail zukommen zu lassen, da wir so entsprechend darauf reagieren können. Wir hoffen, dass Sie Ihren Aufenthalt trotzdem genießen konnten und dass wir die Möglichkeit bekommen, Sie nochmals bei uns begrüßen zu dürfen. Beste Grüße aus Wien, Michaela Kaineder

5 out of 5
Super Lage des Hotels! Sauber, freundlich und ein tolles Restaurant!

Posted by on 11 Mar 2019

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Comment from Hotel Management

13 May 2019 by Guest Relation Manager

Lieber Gast, vielen Dank für Ihr tolles Feedback. Wir freuen uns, dass Sie eine schöne Zeit bei uns verbracht haben und leiten Ihre netten Worte an unsere KollegInnen weiter. Wir hoffen, Sie eines Tages wieder bei uns begrüßen zu dürfen. Beste Grüße aus Wien, Michaela Kaineder

4 out of 5
Wir (3 Personen) haben das Hotel für unseren 3tägigen Städtetrip nach Wien gebucht. Das Hotel liegt sehr gut gelegen nur wenige Meter von der nächsten U-Bahn Haltestelle entfernet. Sehr gut geeignet für Städtereisen. Das Frühstück war ebenfalls gut und die Mitarbeiter freundlich!

Posted by , from Switzerland on 12 Sep 2017

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Comment from Hotel Management

4 Oct 2017 by Guest Relation Manager

Liebe Fabienne, Danke für das tolle Feedback. Wir freuen uns auf ein hoffentlich baldiges Wiedersehen. Herzliche Grüße, Magdalena Gussner, BA Guest Relation Manager

5 out of 5

Bestens zufrieden

Pros: Hotel selbst die Lage
Location: 10min vom Stadtzentrum entfernt, wirklich sehr praktisch. Ein Grund warum ich es gebucht habe.
Das Hotel Zimmer war früher bereit als geplannt. Alles bestens.

Posted by on 3 Aug 2016

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5 out of 5

wunderschöne Kurzurlaub

Mit 10 minutige Sparziergang sind wir in Zentrum, das Zimmer ist sehr sauber und gross. Das Personal in der Rezeption waren sehr behilfsreich. Meine gesamten Eindruck von Hotel ist sehr gut.

Posted by on 24 Feb 2016

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3 out of 5

Wochenendtrip

Schnelle Abwicklung beim ein & auschecken.Zimmer sauber,relativ groß für einen wochenendtrip genügend,für einen längeren Aufenthalt bevorzuge ich ein größeres Zimmer mit BALKON.Angestelte freundlich und zuvorkommend.Relativ gute Lage vom Hotel,man ist schnell in der Innenstadt

Posted by on 9 Jun 2015

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4 out of 5

sehr schönes Hotel

ich würde sieses Hotel weiterempfhelen, jedoch das Frühstück der Preis ist etwas zu hoch...

Posted by on 18 Oct 2013

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4 out of 5

Sehr emphelenswert, aber teures Frühstück

In 5 min ist man zu Fuß in der City, für 80,- EUR meines Erachtens ein sehr gutes Hauptstadthotel. Ärgerlich allerdings die 17,- EUR für ein durchschnittliches Frühstück. hier wird auf dem Rücken der Gästze ein billiger Zimmerpreis kompensiert.

Posted by on 8 Aug 2013

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Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. WiFi and wired Internet are free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Novotel Wien City. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4-star Vienna hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 8 levels
  • Built in 2007
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Vienna Mitte Station (1.1 km / 0.7 mi)
  • Metro station: Julius-Raab-Platz Tram Stop (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Wien City offers 127 accommodations with minibars and a safe. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers. This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Family and Friends – This restaurant specialises in international cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Water skiing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Handrails in stairways
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Novotel Wien City offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 32 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - 1

This property accepts credit cards; cash is not accepted

Safety features at this property include a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is 1. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a security system in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Security system
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - 1

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Airport shuttle fee: EUR 45 per person (one way)
  • Self-parking fee: EUR 28 per day
  • Pet fee: EUR 32 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Wien
  • Novotel Wien City
  • Novotel Wien City Hotel
  • Novotel Wien City Hotel Vienna
  • Novotel Wien City Vienna
  • Novotel Hotel Vienna
  • Novotel Vienna
  • Vienna Novotel
  • Novotel Vienna
  • Novotel Hotel Vienna
  • Vienna Novotel
  • Novotel Wien City Hotel
  • Novotel Wien City Vienna
  • Novotel Wien City Hotel Vienna

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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