15 May 2019 by Guest Relation Manager
Lieber Gast, vielen herzlichen Dank für Ihr positives Feedback und Ihre Kommentare. Wir freuen uns, dass es Ihnen bei uns gefallen hat und Sie sich wohlgefühlt haben. Wir hoffen, Sie eines Tages wieder bei uns begrüßen zu dürfen. Beste Grüße aus Wien, Michaela Kaineder
15 May 2019 by Guest Relation Manager
Lieber Gast, vielen Dank für Ihr Feedback und Ihre Kommentare. Wir möchten uns aufrichtig dafür entschuldigen, falls Sie sich nicht zu 100 % wohlfühlen konnten. Sollten Sie unangenehme Situationen erlebt haben, darf ich Sie bitten, uns eine E-Mail zukommen zu lassen, da wir so entsprechend darauf reagieren können. Wir hoffen, dass Sie Ihren Aufenthalt trotzdem genießen konnten und dass wir die Möglichkeit bekommen, Sie nochmals bei uns begrüßen zu dürfen. Beste Grüße aus Wien, Michaela Kaineder
13 May 2019 by Guest Relation Manager
Lieber Gast, vielen Dank für Ihr tolles Feedback. Wir freuen uns, dass Sie eine schöne Zeit bei uns verbracht haben und leiten Ihre netten Worte an unsere KollegInnen weiter. Wir hoffen, Sie eines Tages wieder bei uns begrüßen zu dürfen. Beste Grüße aus Wien, Michaela Kaineder
4 Oct 2017 by Guest Relation Manager
Liebe Fabienne, Danke für das tolle Feedback. Wir freuen uns auf ein hoffentlich baldiges Wiedersehen. Herzliche Grüße, Magdalena Gussner, BA Guest Relation Manager
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. WiFi and wired Internet are free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Novotel Wien City. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4-star Vienna hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge)
Novotel Wien City offers 127 accommodations with minibars and a safe. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers. This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Family and Friends – This restaurant specialises in international cuisine and serves lunch and dinner.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Novotel Wien City offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is 1. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a security system in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.