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Hotel Josefshof am Rathaus

4.0 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Josefshof am Rathaus

Lobby
Junior Suite
Exterior
Junior Suite
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Josefsgasse 4-8, Vienna, Vienna, 1080
  • Rathaus
    ‪4 min walk‬
  • Rathausplatz
    ‪6 min walk‬
  • Vienna Christmas Market
    ‪7 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪30 min drive‬
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Room options

View all photos for Standard Room (Wiener Klassik)

Standard Room (Wiener Klassik) | Living area

Standard Room (Wiener Klassik)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (Wiener Elégance)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room (Wiener Elégance)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Wiener Elégance)

Deluxe Room (Wiener Elégance)

Deluxe Room (Wiener Elégance)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 1 Double Bed

View all photos for Superior Room (Moderner Jugendstil)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Superior Room (Moderner Jugendstil)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Moderner Jugendstil)

Deluxe Room (Moderner Jugendstil)

Deluxe Room (Moderner Jugendstil)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Josefshof am Rathaus

Hotel with a 24-hour front desk, a short walk to Vienna Christmas Market
This smoke-free hotel features a bar/lounge, a snack bar/deli, and self parking. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Hotel Josefshof am Rathaus offers 164 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The sightseeing around Hotel Josefshof am Rathaus gets high marks from our customers. During your stay, you're just a quick walk from Vienna Christmas Market. You'll find features like free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the overall condition of the property and the central location
  • Within a 10-minute walk of Vienna Christmas Market and MuseumsQuartier
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Josefshof am Rathaus. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7 AM to noon.
BAR - Onsite bar.
24-hour room service is available.

Languages

Bosnian, Bulgarian, Croatian, Czech, English, French, German, Hungarian, Italian, Romanian, Russian, Serbian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 29 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–noon: EUR 28 per person
  • 1 bar
  • 24-hour room service

Restaurants on site

  • BAR

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 90
  • Front entrance ramp
  • Height-adjustable showerhead
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 99
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 59

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 29 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 59 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Josefshof am Rathaus offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Josefshof
Hotel Josefshof am Rathaus Vienna
Josefshof Wien
Josefshof am Rathaus Vienna
Josefshof am Rathaus
Mercure Josefshof Wien Hotel Vienna
Mercure Hotel Josefshof Wien
Mercure Josefshof Wien Am Rathaus
Josefshof Am Rathaus Vienna
Hotel Josefshof am Rathaus Hotel
Hotel Josefshof am Rathaus Vienna
Hotel Josefshof am Rathaus Hotel Vienna

Hotel Josefshof am Rathaus Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 606 out of 1000 reviews" "
Rating 8 - Good. 302 out of 1000 reviews" "
Rating 6 - Okay. 68 out of 1000 reviews" "
Rating 4 - Poor. 18 out of 1000 reviews" "
Rating 2 - Terrible. 6 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

David

Disliked: Staff & service, amenities, property conditions & facilities
The rooms are very nicely decorated. Location is great. I was pretty quiet and the bed was ok. One huge problem with this property. When the temperature falls below 56F at night the ventilation will only blow hot air. So you have to sleep with the windows open. But there is no thermastatic control on the windows. My first night I woke up in the middle of the night a puddle of sweat. My second night I woke up in the middle of the night freezing. I stayed here for a week, by then end of the week, trial and error I got it about right, then it was time to leave. But forget about sleeping in, if you want the air to circulate, you have to leave the blackout curtains open so enjoy getting up with the dawn.
Stayed 7 nights in Oct 2024

8/10 Good

Mohit Kumar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and very helpful and attentive staff. We didn’t like our 4th floor room with a sloping roof and they moved us to a better room. Rooms were a bit too warm for us and Airconditioning would not turn on.
Stayed 4 nights in Oct 2024

6/10 Okay

rodesendo

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I would recommend but o
The location is super good as it’s walking distance to the places that is touristy . The receptionist magdalena and tall guy are helpful and good while the rest needs training for good customer service and a smile is always good . The bald guy in bar every time I ask for drink doesn’t even look at me or recognise me , but he’s super friendly to the rest of the European customers . I’m sucker for good customer service and he failed it big time sadly :-(
Stayed 3 nights in Oct 2024

10/10 Excellent

Shahab

Stayed 4 nights in Oct 2024

8/10 Good

Ivaylo, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly staff. Ridicules decision to install glass door on bathroom and toilet. Everyone hear the sound and smell of your morning bathroom procedure
Stayed 6 nights in Oct 2024

8/10 Good

Donatella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, quiet. Very small toom with spacious bath and huge shower. Weird
Stayed 3 nights in Oct 2024

4/10 Poor

Jeanette

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was poor. They “cleaned” our room and didn’t leave us any towels but left a dirty coffee cup for our morning coffee the next day. Wouldn’t stay here again.
Stayed 4 nights in Oct 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was good. Nice quiet neighborhood, 10 minute walk to city center and Hofburg. Breakfast buffet was included and excellent. Room was clean. The only negative was the young ladies working the front desk in the morning. I asked for some advice on getting to the tram and they CLEARLY did not want to be bothered. I was prepared to give a tip and gave them nothing as a result.
Stayed 4 nights in Oct 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Matias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Jan

Stayed 2 nights in Aug 2024

4/10 Poor

helena niescier

Travelled with partner
Disliked: Amenities, property conditions & facilities
Lousy bathroom, lousy shower everywhere a bit scruffy. Breakfast overpriced chaotic mess. Rude lousy barman. In fairness they refunded breakfast and drinks, but still had to find alternative breakfasts. Whole place needs a makeover. Internet was good.
Stayed 4 nights in Oct 2024

6/10 Okay

Slavisa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel captures the grandeur and beauty of Vienna. Spacious room with a handy bar and lovely outdoor area. A gem.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Sep 2024

6/10 Okay

Wendy

Liked: Cleanliness
The rooms were incredibly small. Mine was cold and I couldn't warm it and my daughter's next door was boiling hot. They brought a fan, but it didn't help.
Stayed 2 nights in Sep 2024

10/10 Excellent

Iouri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best
Stayed 4 nights in Sep 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel nice but room was not what i thought it woul
The room was incredibly small. The pictures did not fully explain that the door BARELY clears the bed and the room was incredibly tight to manuever. Fridge never felt like it was cold but there was a huge block of ice in it so i guess it was. Room was very hot from the beginning and even after turning all the heat off and asking for a fan it was still hot the whole time. The only window was a patio door that i did not feel safe keeping open while i slept so there was no chance for cool night air to come in. Staff were nice enough. Building is pretty and well kept. I was just incredibly dissapointed with my room and what i paid for it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Parthiv

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Josefshof am Rathaus is truly one of the best hotels I’ve ever stayed at. The location is perfect—situated in a quiet area but just a short walk from Vienna’s major attractions, including the Rathaus and MuseumsQuartier. It’s an ideal base for exploring the city. The rooms were spacious, beautifully designed, and spotlessly clean. The bed was incredibly comfortable, and I loved the modern amenities, especially the stylish bathroom with luxurious toiletries. The attention to detail in the decor made the room feel both cozy and elegant. What truly sets this hotel apart is the outstanding service. The staff were friendly, professional, and always ready to assist with anything we needed, from restaurant recommendations to transportation tips. Their warmth and attentiveness made us feel welcome from the moment we arrived. The breakfast buffet was fantastic, offering a wide range of delicious options to suit every taste, from fresh fruits and pastries to hot dishes. The quality of the food and the relaxing atmosphere made for a perfect start to each day. Overall, Hotel Josefshof am Rathaus exceeded my expectations in every way. It’s a wonderful combination of comfort, elegance, and excellent service, making it one of the best hotel experiences I’ve ever had. Highly recommended!
Stayed 3 nights in Sep 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice boutique hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

deysi, the woodlands

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Lorna

Stayed 3 nights in Sep 2024

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the heart of Vienna!
Excellent hotel and location. There was construction going on on the street in front but they sent us a note ahead of time explaining this. Very attentive. Amazing value!
Stayed 3 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very helpful and friendly staff, excellent breakfast. Very good area of Vienna near transport links and close by museums and other interesting sights. We thoroughly enjoyed our stay.
Stayed 4 nights in Sep 2024