Hotel with a 24-hour front desk, near Vienna State Opera
This smoke-free hotel features a 24-hour front desk and free WiFi in public areas.
Goldene Spinne offers 37 accommodations with hair dryers and complimentary toiletries. LED televisions come with cable channels.
Bathrooms include showers. This Vienna hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
During your stay at Goldene Spinne, you're just a quick walk from Playground in the Stadtpark. You'll find features like free WiFi in public areas.
Free WiFi
Services include luggage storage
Within a 15-minute walk of Belvedere and Stephansplatz
As a guest of Goldene Spinne, you'll find room service (during limited hours) and an elevator. WiFi is free in public spaces.
This 3-star Vienna hotel is smoke free.
Room service (during limited hours) is available.
Languages
Czech, English, French, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Accessibility
Lift
Room amenities
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
LED TV with cable channels
Food and drink
Limited room service
More
Heating
Phone
Portable fan
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Cribs (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.
Property is also known as
Goldene
Goldene Spinne
Goldene Spinne Hotel
Goldene Spinne Hotel Vienna
Goldene Spinne Vienna
Goldene Spinne Hotel
Goldene Spinne Vienna
Goldene Spinne Hotel Vienna
Goldene Spinne Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The bed was very comfy, & despite being next to a railway line, the noise was mostly blocked out if the windows were closed! Reception staff (especially the lady) were very helpful. There was an issue with the shower not having a handle for the shower head, and they offered to switch my rooms (which I declined as I was ready to head into Vienna when discussing this with reception) but the offer was nice of them. Also the sink seems to be leaking water on the floor, but not a major issue as long as it is fixed to avoid problems with a wet floor. Would be nice to have a simple tea/coffee set and kettle or atleast water bottles in the bedroom especially given the price, but they are honest about what they provide/don't provide :) the location was really nice, and I recommend Bella Santi around the corner for a lovely Indian (/Italian) dinner and exceptional hosts
Great location. Friendly staff.
It’s very small, but you’re in Vienna. Why would you want to stay in your hotel room?
There are the trains very nearby going to the airport but the sound is minimal.
Great view.
Wayne Robert
Stayed 1 night in May 2023
8/10 Good
Linda
6 Oct 2022
Linda
Stayed 1 night in Oct 2022
8/10 Good
tom
Travelled with partner
10 Aug 2022
Liked: Cleanliness, staff & service
Centrally located and super close to the U and tram systems. Easy to get to and from.
Hotel staff were friendly, helpful and responded to our requests quickly and without fuss.
Room was interesting. Black faux-flocked vinyl wallpapers with floral pattern is a must for all Goths out there. Water was hot and the jacuzzi in the room a nice addition.
so far every shower head i have experience in Austria fails to maintain a usable angle.
big ceilings and windows to boot. i have no idea howe we're meant to open the top window (the one with the mosquito mesh) without standing very precariously on the bed. The large window opens wide out and the drop 6 storeys down was very frightening. i lived in fear of that window.
despite being a non smoking room the hotel perpetually reeked of stale cigarette smoke.
i'm glad we weren't there on a really hot day as i think the room would have been very stuffy and unpleasant. there is a fan, it was ok. in 35C i think it would have been fairly useless.
the bed was ok. the mattress was not especially supportive, but it was clean and no obvious signs of critters.
pillows were on the soft side, not my jam. the wifi was good and solid. all hotels need to install USB chargers as standard - who cares about a two prong plug these days? give us USB power. no coffee or kettle in the room.
If u arrive in Vienna on a weekend expect all shops, and cafes to be closed. plan accordingly. coffee will be a chore Sunday morning but easy on Monday.
We enjoyed our stay in Vienna and were happy with the location. It is right next to the park that leads to Old Town and you can easily walk rather than take public transport. I’d say a half a mile. We needed guidance to get to Schonbrun and train station as well as numerous questions about the city. All three front desk attendants went out of their way to help us enjoy this fantastic city.
Staff was nice. But it is also a rent by the hour hotel which they are up front about on their website. It kinda grosses you out to think about it when you lay down for the night on the hard as rock futon mattress. The train screeches so loud every few minutes and theres no ac so you have to open the window.
This is good value for the money, conveniently located, total travel time to the airport is 25 min, clean with friendly staff
Peter
Stayed 1 night in Sep 2021
8/10 Good
Laura
13 Sept 2021
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were very helpful, and the room was clean and nicely decorated. I have two minor complaints though. 1. It's near the train station so you can hear the trains even with the windows closed when they leave. 2. the carpet near my bed was really wet when I arrived, I think someone took a shower (which is very close to the bed) and then got water on the carpet.
We got room #43 with big bathtub and small terrace. Pity that the room has cigarette smell, maybe because the previous guests smoked there before. Easy parking, and walking distance to centrer.
Check in was very confusing.We had reservation for two nights but a young guy in reception tried to convince us that we had two rooms for one night .Luckily we had printed reservation confirmed by hotel.com. Room was nice, breakfast was with reasonable choices.Location is very convenient for concerts and museums. We asked why is the name Goldene Spinne but reception guy had no clue for answer.When we returned later in the evening, we found a memorial plaque on hotel wall with description. It would be nice for hotel to educate their staff a little bit about history of the place. Overall nice stay.