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Austria Trend Parkhotel Schönbrunn

4-star property
Hietzinger Hauptstrasse 10-14, Vienna, Vienna (01) 562 1066
Choose Dates
4.2 out of 5
Very good!
See all 50 ebookers Reviews

"Makeup from previous guest found on floor Toilet was in a cupboard we couldn’t shut the door Asked for shower as I am disabled told they only provide ... " More

By a verified traveller on Tue 03 Dec 2019

Points Of Interest

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Classic Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us they can't get enough of Austria Trend Parkhotel Schönbrunn's great location. During your stay, you're just a quick walk from Schönbrunn Palace Park. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 15-minute walk of Schönbrunn Zoo and Schönbrunn Palace
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)

Austria Trend Parkhotel Schönbrunn ratings based on 50 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Austria Trend Parkhotel Schönbrunn

Everyone (26) Couples (12) Family (12)
3 out of 5
Makeup from previous guest found on floor Toilet was in a cupboard we couldn’t shut the door Asked for shower as I am disabled told they only provide showers over bath I couldn’t get into bath as the sides were too high so had a stay with no bathing facilities One each of different tea bags provided and one coffee - there was two of us

Posted by on 3 Dec 2019

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Comment from Hotel Management

4 Dec 2019 by Austria Trend Parkhotel Schönbrunn

Dear Christa, We would like to thank you for choosing our Austria Trend Parkhotel Schönbrunn for your stay in Vienna. Likewise, we are very grateful for your constructive feedback. We take each of them very much to our heart to constantly improve ourselves and our complete offer as well as our service. Of course we deeply regret that you could not leave our house alone with positive memories and it came during the stay to service deficiencies. We assure you, we will include your comments in our Quality Meeting to address the points of criticism. We apologize for the inconvenience caused. Nevertheless, we would be very happy if someday we would welcome you again as our guest. Of course, we will do everything we can to make sure that you enjoy your stay to the fullest. Kindest regards Barbara Hahn, Guest Relation & the Austria Trend Parkhotel Schönbrunn Team

5 out of 5
Really lovely hotel, well situated with friendly & extremely helpful staff all areas. Highly recommended

Posted by on 7 Apr 2019

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Comment from Hotel Management

8 Apr 2019 by Austria Trend Parkhotel Schönbrunn

Dear Sheila, we would like to thank you for taking the time to give us an online feedback. We appreciate even more, that it is such a positive one. We are happy to hear, that you had a great stay in our hotel and hopefully also in Vienna. Since all members of our team are giving their best every day to provide great service, we will definitely forward your praise to our staff. We are looking forward to welcome you again! Kindest regards Barbara Hahn, Guest Relation & the team of Austria Trend Parkhotel Schönbrunn

2 out of 5
Die Handtücher wurden erst am 4. Tag gewechselt.

Posted by on 26 Aug 2024

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Comment from Hotel Management

2 Sep 2024 by Austria Trend Parkhotel Schönbrunn

Lieber Fabian,wir freuen uns, dass wir Sie im Austria Trend Parkhotel Schönbrunn begrüßen durften und bedanken uns gleichzeitig, dass Sie sich die Zeit genommen haben, Ihre Eindrücke mit uns zu teilen.Wir sind unseren Gästen für Ihr konstruktives Feedback sehr dankbar und nehmen uns jedes Feedback zu Herzen. Selbstverständlich werden Ihre Beobachtung betreffend Handtücher mit unserer Hausdame und unseren Mitarbeitern eingehend und im Detail besprechen, um dem Umweltgedanken gerecht zu werden.Mit freundlichen GrüßenBarbara Hahn, Guest Relation - für das Team vom Austria Trend Parkhotel Schönbrunn

5 out of 5
Very nice location close to Schönbrunn Parc and good service!

Posted by on 16 Jul 2024

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Comment from Hotel Management

18 Jul 2024 by Austria Trend Parkhotel Schönbrunn

Dear David,we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn!Thank you for your absolute positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara HahnGuest Relation - for the Austria Trend Parkhotel Schönbrunn Team

5 out of 5
Excellent!

Posted by on 24 May 2024

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Comment from Hotel Management

27 May 2024 by Austria Trend Parkhotel Schönbrunn

Dear Veronika,we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn!Thank you for your absolute positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

5 out of 5
Ein tolles Hotel Sehr schöne Zimmer, ruhig und sehr sauber. Wir haben uns rundum sehr wohl gefühlt. Sehr empfehlenswert.

Posted by on 15 Apr 2024

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Comment from Hotel Management

24 Apr 2024 by Austria Trend Parkhotel Schönbrunn

Lieber Mark,es ist überaus erfreulich für uns, dass wir Ihre Erwartungen erfüllen konnten und dass Sie Ihren Aufenthalt in unserem Haus genossen haben.Über Ihre tolle Bewertung und vor allem über Ihre Empfehlung, freuen wir uns ganz besonders. Zufriedene Gäste sind unser wertvollstes Feedback und größte Motivation - dies erweist sich auch immer wieder als richtig.Es ist uns ein Vergnügen, Sie bei Ihrem nächsten Wienaufenthalt wieder bei uns Willkommen heißen zu dürfen.Mit lieben GrüßenBarbara Hahn, Guest Relation - für das Team vom Austria Trend Parkhotel Schönbrunn

5 out of 5
Sehr sauber, sehr freundliches Personal, schönes Frühstücksbüffet. Gute Verbindungen zur Innenstadt wenn auch etwas weiter draussen. Sehr zufrieden.

Posted by on 15 Apr 2024

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Comment from Hotel Management

24 Apr 2024 by Austria Trend Parkhotel Schönbrunn

Lieber Gast Rahel Erika,herzlichen Dank, dass wir Sie in unserem Haus Willkommen heißen durften und dass Sie sich die Zeit für Ihre konstruktive Bewertung genommen haben.Es freut uns sehr zu lesen, dass es Ihnen bei uns gefallen hat. Unser oberstes Ziel ist, dass sich unsere Gäste wohl fühlen und Ihren Aufenthalt genießen können. Schön, dass Sie so zufrieden waren.Es ist uns ein Vergnügen, Sie bei Ihrem nächsten Wienaufenthalt wieder bei uns Willkommen heißen zu dürfen.Mit lieben GrüßenBarbara Hahn, Guest Relation - für das Team vom Austria Trend Parkhotel Schönbrunn

3 out of 5
Wir als Paar waren über Neujahr (4 Nächte) in dem Hotel und das Personal war so überfordert. Wir vermuten aufgrund des Häufigen Wechsels der Hotelgäste. Wir haben 3 mal das falsche Zimmer erhalten. Für ein gebuchtes Doppelbett kriegt man 2 zusammengeschobene Betten & ein Topper. Das Zimmer war sehr schön aber die Sauberkeit war schrecklich. Haare in der Badewanne, der Boden voller Krümmel die deutlich sichtbar waren. Am nächsten Tag wurde das Zimmer einfach nicht geputzt als wir anriefen kam nur jemand das Bett machen & die Tücher wurden gewechselt. Am 3ten Tag war jemand da aber der Boden sah sogar noch schlimmer aus, Möbel nicht abgewischt alles staubig und fleckig. Am 4ten Tag haben wir die Reinigung im Flur angetroffen und Sie gefragt ob der Boden nie gereinigt wird. Sie meinte dann das Sie 2 Tage frei hatte und nicht weiss wer davor geputzt hat. Ebenso erzählte sie uns das viele Reinigungskräfte Urlaub bekommen haben und sie mit dem häufigen Wechsel nicht mehr nachkomme mit gründlich putzen, sonst sei das Hotel sauber. Sie sagte auch das viele Reklamationen rein kamen. Wir haben beim Frühstück und bei der Reception auch mitbekommen wie andere Hotelgäste sich über die Sauberkeit beschwerten. Im Speisesaal wurden die Tische nicht mal feucht gereinigt nur mit einer trockenen Serviette abgewischt.

Posted by on 3 Jan 2024

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Comment from Hotel Management

9 Jan 2024 by Austria Trend Parkhotel Schönbrunn

Lieber Gast Leeroy, Das Feedback unserer Gäste ist der Antrieb stets unser Bestes zu geben und dafür zu sorgen, dass Sie sich bei uns wie Zuhause fühlen. Ihre Meinung liegt uns sehr am Herzen, denn wir möchten uns in jeglicher Hinsicht verbessern um für unsere werten Gäste ein noch schöneres Wohlfühlgefühl bei ihrem Aufenthalt ermöglichen zu können. Wir bedauern sehr, dass Ihr Aufenthalt nicht zu Ihrer Zufriedenheit verlaufen ist und versichern Ihnen, dass dies nicht unserem gewohnten Standard entspricht.Bitte seien Sie versichert, dass wir Ihr Feedback mit den entsprechenden Abteilungen weiterverfolgen und intensiv besprechen und unser Möglichstes tun werden, um unsere Angebote in Zukunft zu verbessern. Gleichzeitig möchten wir uns in aller Form bei Ihnen entschuldigen und hoffen, dass Sie unsere Entschuldigung annehmen möchten.Trotzdem würden wir uns sehr freuen, wenn wir Sie eines Tages wieder als unseren Gast begrüßen würden. Natürlich werden wir alles tun, um sicherzustellen, dass Sie Ihren Aufenthalt in vollen Zügen genießen können.Mit lieben GrüßenBarbara Hahn, Guest Relation - für das Team vom Austria Trend Parkhotel Schönbrunn

5 out of 5

Posted by on 17 Oct 2023

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Comment from Hotel Management

19 Oct 2023 by Austria Trend Parkhotel Schönbrunn

Lieber Erwin,wir freuen uns, dass wir Sie als Gast im Austria Trend Parkhotel Schönbrunn begrüßen durften und dass Sie sich die Zeit genommen haben, Ihre Eindrücke mit uns zu teilen.Vielen Dank für Ihre positive Bewertung - Ihr Feedback ist uns sehr wichtig!Es wäre uns ein Vergnügen, Sie bei Ihrem nächsten Wienaufenthalt wieder bei uns Willkommen heißen zu dürfen.Mit lieben GrüßenBarbara Hahn, Guest Relation - für das Team vom Austria Trend Parkhotel Schönbrunn

4 out of 5

Posted by on 6 Oct 2023

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Comment from Hotel Management

9 Oct 2023 by Austria Trend Parkhotel Schönbrunn

Dear Remo,we are pleased to welcome you as our valued guest in our Austria Trend Parkhotel Schönbrunn!Thank you for your positive rating – we appreciate your feedback!It would be a great pleasure for us to welcome you as our guest again.Kindest regardsBarbara Hahn, Guest Relation - for the Austria Trend Parkhotel Schönbrunn Team

About the Austria Trend Parkhotel Schönbrunn

Location Hietzinger Hauptstrasse 10-14, Vienna, Vienna 1130

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Austria Trend Parkhotel Schönbrunn. For a fee, parking is available. This 4-star Vienna hotel is smoke free.

  • 300 guestrooms or units
  • 5 levels
  • Conference rooms
  • Built in 1907
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Wien Speising Station (2.6 km / 1.6 mi)
  • Metro station: Dommayergasse Tram Stop (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Austria Trend Parkhotel Schönbrunn offers 300 accommodations with minibars and laptop-compatible safes. A pillow menu is available. 37-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Electric kettle
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.

Restaurant im Wintergarte – This fine-dining restaurant serves lunch and dinner.

Gloriette Bar – This bar only serves light fare. Open daily.

Schlosscafe – This café serves breakfast, lunch and light fare. Open daily.

Room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: EUR 20 per pet, per night
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 14 for children
  • Self-parking fee: EUR 40 per day
  • Pet fee: EUR 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Austria Trend Parkhotel
  • Austria Trend Parkhotel Schönbrunn
  • Austria Trend Parkhotel Schönbrunn Hotel
  • Trend Parkhotel Schönbrunn
  • Trend Parkhotel Schönbrunn Hotel
  • Austria Trend Parkhotel Schönbrunn Hotel Vienna
  • Austria Trend Parkhotel Schönbrunn Vienna
  • Austria Trend Parkhotel Schönbrunn Hotel
  • Austria Trend Parkhotel Schönbrunn Vienna
  • Austria Trend Parkhotel Schönbrunn Hotel Vienna

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.