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"Excellent accept re fire alarm - no explanation offered " More

By a verified traveller on Sat 26 Jan 2019

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Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Comfort Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at ARCOTEL Wimberger Vienna. During your stay, you'll be connected to the convention centre and just a quick walk from Wiener Stadthalle. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to Thai massages at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Within a 10-minute walk of Wiener Stadthalle and Mariahilfer Street
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

ARCOTEL Wimberger Vienna ratings based on 47 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ARCOTEL Wimberger Vienna

Everyone (29) Couples (13) Family (3) Other (1)
4 out of 5
Excellent accept re fire alarm - no explanation offered

Posted by on 26 Jan 2019

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3 out of 5
The hotel is in a relatively good location, very convient for transport both teams and trains. Hotel restaurant is good, staff friendly and was provided late check out. The whole stay however the jacuzzi was broken, not ideal as this is why I booked this hotel. We were provided a refurbished room

Posted by on 30 Dec 2018

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5 out of 5

Good hotel.

Pros: Pleasant, quiet and accessible
Cons: Notice could be put up to let guests know that the restaurant will not be available
Location: On an outer ring road. Underground in a shopping precinct nearby . Tram stop even nearer. Good restaurants in walking distance
Hotel not in inner city but close to tram and underground system so easy access to central Vienna. Good restaurant but not always open to guests Secure and quiet

Posted by , from GB on 9 Dec 2017

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4 out of 5

Good hotel and close to the main shopping street!

Pros: Close to everything.
Cons: dont no
Location: Good hotel and close to the main shopping street!
Great pool and Sauna in the hotel,and so close to shopping street and busses

Posted by , from FIN on 19 Jul 2016

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5 out of 5
Sehr nette, hilfsbereite, freundliche und zuvorkommende Mitarbeiter!!!! Schönes großzügiges und ruhiges Zimmer.

Posted by , from Pieterlen on 17 Sep 2024

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5 out of 5
Super satisfaite de cet hôtel. Tout y est pour passer un moment calme. Le personnel souriant et à nos petits soins, la propreté, le pztit déjeuner, les indispensables dans la chambre, la déco, vraiment tout est beau, neuf et pratique. À refaire !

Posted by on 7 Jun 2024

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Comment from Hotel Management

26 Jun 2024 by Daniela Schwarz Guest Relations ARCOTEL Wimberger

Dear Sonia, Merci!!Thank you very much for taking the time to send us this feedback! It is our aim to satisfy our guests and make their stay in Vienna a memorable one. We are always glad to pass the reviews on to our colleagues who consider such comments the best reward for their service.We look forward to having you as our guest again in the near futureBest regardsDaniela SchwarzGuest RelationsARCOTEL Wimberger

1 out of 5

Posted by on 5 Oct 2021

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3 out of 5
Schöne & grosse Zimmer. Fitness und Wellnessberich ist auch gross und sauber doch leider funktioniert der Whirlpool und darum Punkte Abzug. Das Frühstück ist sehr lecker und ausgewogen im Moment bilden sich gerne schlangen da keine Selbstbedienung am Buffet ist. Mir fehlten die Tischabfalleimer und Salz/Pfeffer auf den Tischen. Das Personal ist sehr freundlich und Hilfsbereit ausser angebrachte Wünsch bei der Buchung wurden nicht berücksichtigt obschon beim Check in gesagt wurde es sollte funktioniert haben. Das Hotel liegt an der U6 Station Burggasse-Stadthalle und man ist in 8 Minuten am Bahnhof Wien Meidling wo sehr viele Internationale Zugsverbindungen anhalten. Ich würde wieder in diesem Hotel übernachten.

Posted by , from Zürich on 31 Aug 2020

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4 out of 5
Aamupala oli hyvä. Huoneessa ei ollut minibaaria eikä aamutakkeja mikä vaivasi hieman.

Posted by on 7 Mar 2020

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Comment from Hotel Management

9 Mar 2020 by Guest Relations

Dear Guest! Thank you very much for your visit and for your comments. We are happy that you enjoyed our breakfast. And we would like to inform you, that our comfort deluxe rooms are equipped with minibar. Bathrobes and slippers are available free of charge during you stay at the reception. We are looking forward to welcoming you back soon. Best regards, Stefania Aloia Guest Relations ARCOTEL Wimberger

4 out of 5
Die Unterkunft ist so gut und passt super wenn man einfach was zu Schlafen sucht. Alles liegt mit der U-Bahn gut in der Nähe. Einzig das Bad war nicht ganz sauber.

Posted by on 30 Dec 2019

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About the ARCOTEL Wimberger Vienna

Location Neubauguertel 34-36, Vienna, Vienna 1070

Property Features

ARCOTEL Wimberger Vienna offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and 12 meeting rooms are available. Event space at this hotel measures 9580 square feet (890 square metres) and includes conference space. A fitness centre, spa services, and a vending machine are also featured at the eco-certified ARCOTEL Wimberger Vienna. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4-star Vienna hotel is smoke free.

  • 1 building
  • 225 guestrooms or units
  • 7 levels
  • 9580 sq ft of conference space
  • 890 sq. m of conference space
  • Built in 1989
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Vienna (XWW-Vienna West Train Station) (0.7 km / 0.4 mi)
  • Metro station: Urban-Loritz-Platz Tram Stop (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

ARCOTEL Wimberger Vienna offers 225 air-conditioned accommodations with a safe and a hairdryer. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Hypo-allergenic bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.

Handwerk Restaurant – This restaurant serves breakfast, lunch and dinner.

Joe's Bar – This bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages and Thai massages.

  • Hot stone massage
  • Swedish massage
  • Thai massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

ARCOTEL Wimberger Vienna offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 15 per pet (varies based on length of stay)
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 11
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 4)
  • Covered self-parking fee: EUR 31 per day
  • Pet fee: EUR 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Arcotel Vienna Wimberger
  • Arcotel Wimberger
  • Arcotel Wimberger Hotel
  • Arcotel Wimberger Hotel Vienna
  • Arcotel Wimberger Vienna
  • Vienna Arcotel
  • Vienna Arcotel Wimberger
  • Wimberger Arcotel
  • Wimberger Arcotel Vienna
  • Wimberger Vienna
  • ARCOTEL Wimberger Vienna Hotel
  • ARCOTEL Wimberger Vienna Hotel
  • ARCOTEL Wimberger Vienna Vienna
  • ARCOTEL Wimberger Vienna Hotel Vienna

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

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