Chateau Victoria Hotel and Suites

3.5 star property

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Photo gallery for Chateau Victoria Hotel and Suites

Lobby sitting area
2 bars/lounges, cocktail bar
Traditional Room
Suite, 2 Bedrooms | Living area
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Royal BC Museum
    ‪5 min walk‬
  • Victoria Harbour
    ‪9 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪13 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪32 min drive‬

Room options

Suite, 2 Bedrooms

  • 71.0 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Superior Suite

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Traditional Room

  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Similar properties

About this property

Chateau Victoria Hotel and Suites

Eco-certified hotel with area shuttle service and bars
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a health club, a hot tub, and self parking. Housekeeping is available on request.
Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the breakfast at Chateau Victoria Hotel and Suites. During your stay, you're just a quick walk from Victoria Harbour. You'll find features like free WiFi in public areas and a free area shuttle, plus 2 bars.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the spaciousness, comfy beds, and cleanliness
  • Within a 10-minute walk of Victoria Harbour and Government Street
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Chateau Victoria Hotel and Suites offers its guests an indoor pool, a health club, and a hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Chateau Victoria Hotel and Suites. For a fee, parking is available.

This Victoria hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Chateau Victoria Hotel and Suites has a restaurant serving breakfast, brunch, lunch, and dinner.
Clive's Classic Lounge - This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Area shuttle
  • Parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1425 out of 2069 reviews
Rating 8 - Good. 414 out of 2069 reviews
Rating 6 - Okay. 143 out of 2069 reviews
Rating 4 - Poor. 49 out of 2069 reviews
Rating 2 - Terrible. 38 out of 2069 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!!
From the time we walked through the front door, to the time we left, we were treated with kindness and efficiency! We absolutely loved the Nespresso pod machine!!
Stayed 1 night in Dec 2024

10/10 Excellent

Barry

Stayed 1 night in Dec 2024

10/10 Excellent

David Yat Ho, Burnaby

Stayed 2 nights in Dec 2024

10/10 Excellent

Haosheng, Coquitlam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good! Nice room. Nice service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tara

Travelled with family
Liked: Property conditions & facilities
Great hotel, unfortunately it’s near 7-11 which attracted drug users. I’d stay there again for sure, but I hope the city takes action to protect it’s citizens and tourists who shouldn’t be exposed to open drug use on the street. Very scary for our children enjoying the fun activities that surround the hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Seven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The soaps and shampoos are really nice, the restaurant had a great veiw and was very reasonably priced
Stayed 3 nights in Dec 2024

10/10 Excellent

Mikhail

Stayed 2 nights in Dec 2024

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and very convenient location
Stayed 2 nights in Dec 2024

6/10 Okay

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Always friendly and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Stayed 2 nights in Nov 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this hotel. The staff were very friendly and helpful. Our room was spacious and well appointed. We particularly enjoyed our meal at the onsite restaurant Clive’s.
Stayed 1 night in Dec 2024

6/10 Okay

Louise

Travelled with partner
The hotel is lovely, clean, and in excellent condition. The agent at the front desk was less than stellar. She did not smile, spoke in a monotone, and spoke so quickly that I had a hard time to understand her. I felt that she couldn't wait to get rid of me. I did have to go to the front desk later that day, and was very well received. He was pleasant, smiled, and was most patient and helpful. Thank you:)
Stayed 1 night in Dec 2024

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities
Another great stay at the Chateau
Stayed 1 night in Dec 2024

8/10 Good

ash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean pool and clean room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Geoffrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Clean and quiet which is all I need.
Stayed 1 night in Dec 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Valerie

Travelled with partner
Liked: Amenities
Excellent facility! Nice restaurant at the top Vista 18.
Stayed 1 night in Dec 2024

8/10 Good

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica, Sooke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, we’ve stayed before, they were very accommodating and made our stay great. Will definitely be back.
Stayed 1 night in Dec 2024

10/10 Excellent

John & Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Every time we bring our family for our pre Christmas 3 day weekend we are happy to once more be at Chateau Victoria from the welcoming of Mr. Waddington, the efficient checkin and checkout, the friendly maids with whom we have interacted, and staff we meet in the elevators. Thank you for making Chateau Victoria our home away from home with beautiful Christmas decorations.
Stayed 3 nights in Dec 2024

10/10 Excellent

Amelia

Stayed 1 night in Nov 2024