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Santa Chiara Hotel

4.5 star property

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Photo gallery for Santa Chiara Hotel

View from room
Bar (on property)
Reception
Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden) | Terrace/patio
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Santa Croce 548, Venice, VE, 30135
  • Piazzale Roma
    ‪1 min walk‬
  • Grand Canal
    ‪1 min walk‬
  • Port of Venice
    ‪9 min walk‬
  • Venice (VCE-Marco Polo)
    ‪21 min drive‬

Room options

View all photos for Deluxe Double Room, Canal View (Canal Grande)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room, Canal View (Canal Grande)

  • 19 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden)

Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden)

Junior Suite, Canal View (Rooftop)(Small Canal Rio Novo/Garden)

  • 30 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, Canal View (Grand Canal)

Suite, Canal View (Grand Canal) | Water view

Suite, Canal View (Grand Canal)

  • 35 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Suite, Canal View (Small Canal Rio Novo and Garden)

Superior Suite, Canal View (Small Canal Rio Novo and Garden) | Living area

Superior Suite, Canal View (Small Canal Rio Novo and Garden)

  • 55 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room, City View

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, City View

Suite, City View

Suite, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room, City View

Deluxe Single Room, City View

Deluxe Single Room, City View

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Triple Room, Canal View (Small Canal and/or Garden)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Triple Room, Canal View (Small Canal and/or Garden)

  • 18 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Double Room, Canal View (Piccolo canale e/o Giardini)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Double Room, Canal View (Piccolo canale e/o Giardini)

  • 18 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Triple Room, City View

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Similar properties

Reception

Venezia Palazzo Barocci

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (604)
The price is €450
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Venezia Palazzo Barocci

About this property

Santa Chiara Hotel

Luxury Venice hotel in Santa Croce with a rooftop terrace
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and valet parking.
Santa Chiara Hotel offers 39 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Venice hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Santa Chiara Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Piazzale Roma. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Piazzale Roma and Grand Canal
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for free (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Santa Chiara Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Venice hotel.

Santa Chiara Hotel has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge on Wednesday, Thursday, Friday, Saturday, and Sunday. Reservations are required.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured covered valet parking on site (EUR 100 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a carport and a garage
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday and Sunday for a fee of EUR 70

Family friendly

  • In-room childcare (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Handrails in stairwells
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 40-inch smart TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
This property's dinner is served at a nearby restaurant, located 0.6 miles (1.1 kilometers) away. Public boat transport is available.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 22 lbs per pet
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 70 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 100 per day
  • Rollaway bed fee: EUR 70 per night
  • Hosted evening meal: EUR 70

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Santa Chiara Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number IT027042A1S8VJ6Y7I

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Chiara Hotel
Hotel Santa Chiara
Santa Chiara
Santa Chiara Hotel
Santa Chiara Venice
Santa Chiara Hotel Venice
Santa Chiara Hotel Hotel
Santa Chiara Hotel Venice
Santa Chiara Hotel Hotel Venice

Santa Chiara Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 189 out of 253 reviews
Rating 8 - Good. 43 out of 253 reviews
Rating 6 - Okay. 10 out of 253 reviews
Rating 4 - Poor. 8 out of 253 reviews
Rating 2 - Terrible. 3 out of 253 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only hotel with parking in Venice! Great rooms and easy access
Stayed 2 nights in Nov 2024

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay
Our stay was amazing! This was a stop along our 4 week road trip through Italy, France, Monaco and Spain. The hotel was great, the staff was wonderful. We didn't eat in the restaurant ($25 for breakfast for a small morning appetite was not worth it for us), we choose to eat at a little coffee café near the boat taxi stop and everything we ate was delicious! They do have parking at this hotel, but we parked at a public parking spot about a 5 minute walk to the hotel for about 1/3 of the cost. We LOVED this location! Close enough to everything using the boat taxis, but not so close to the hustle and bustle and people filled areas around the Rialto Bridge area. Our room had a view of the water and the nearby bridge!
The view from our room!
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Richelle

Liked: Cleanliness, staff & service, property conditions & facilities
Service at this hotel is exceptional!
Stayed 3 nights in Nov 2024

10/10 Excellent

Vladimir

A very nice hotel with friendly @ highly professional staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Staff & Location.
Stayed 3 nights in Oct 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was easily accessible, the room was nice and the hotel staff were very accommodating and attentive. The area can get loud on at night because the water taxi stops right next to the hotel so you will hear people talking,etc. which is frustrating when you are trying to sleep.
Stayed 2 nights in Oct 2024

8/10 Good

Ayesha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in Venice. Clean and great amenities. Best part is that it's walking distance from the central train station
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location at the entry to Venice but that means lots of people as it’s next to the train station. Has a parking facility which is useful if renting a car. Staff were very nice, and the room views were great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Amenities, property conditions & facilities
Great choice for our 3n trip to Venice. We wanted to spot close to the Train Station to avoid a longer trek after a long day of travel. Perfect spot close to Line 2 water bus to St Marks. The Hotel very upscale, excellent and helpful staff. Our corner room with a view of the Grand Canal. It was a busy corner but Made for great people watching. The beds comfortable, extra pillows provided and rain shower head dreamy. We would not hesitate to stay here again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scenery was amazing!! Hotel clean and staff very friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Emanuelle, San Mateo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restroom. The shower is incredible amazing. Water in all directions.
Stayed 3 nights in Jun 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and really took care of us, much appreciated.
Stayed 2 nights in Sep 2024

6/10 Okay

Mihail

Liked: Cleanliness, room comfort
Location is good for tourists with a car . You can get the hotel by the car and park in the hotel parking ( 90 Euro per night ) . Room is small , but more or less comfortable . To San Marco is around 30 min walk . NO FREE DRINKING WATER IN THE ROOM !!! Never seen it before . Personal not friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa, Monticello

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff was not as friend as I have encountered at other hotels in Italy.however the hotel and location are amazing.
Stayed 3 nights in Aug 2024

10/10 Excellent

Frederick, CARPENTERSVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Seeing prices remain stable and not increase during surfing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Frederick, CARPENTERSVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, ambiance, and a helpful staff made this a memorable stay. I hope to return some day.
Stayed 2 nights in Aug 2024

10/10 Excellent

Krystopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfection
Stayed 2 nights in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Vivienne M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location near train station
Stayed 3 nights in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location if you are traveling from Piazzale
Stayed 1 night in Jul 2024

10/10 Excellent

Brianne

Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024