Hotel Messner

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Popular amenities

Bar

Breakfast available

Room service

Housekeeping

Air conditioning

Explore the area

Dorsoduro 237, Venice, VE, 30123

Punta della Dogana
3 min walk
Basilica di Santa Maria della Salute
3 min walk
Peggy Guggenheim Museum
3 min walk
Venice (VCE-Marco Polo)
142 min walk

Room options

Classic Triple Room

Sleeps 3
1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Classic Quadruple Room

Sleeps 4
1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Superior Triple Room, City View

24 sq m
City view
Sleeps 3
1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Deluxe Quadruple Room, Canal View

26 sq m
Canal view
Sleeps 4
1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Classic Twin Room

20 sq m
Sleeps 2
2 Twin Beds

Deluxe Single Room, Canal View

18 sq m
Canal view
Sleeps 1
1 Twin Bed

Superior Double Room, Canal View

20 sq m
Canal view
Sleeps 2
1 Double Bed OR 2 Twin Beds

Appartamento con 2 camere da letto

34 sq m
Sleeps 4
1 Double Bed, 1 Large Twin Sofa Bed and 1 Twin Bed

Classic Double or Twin Room

20 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Superior Triple Room, Garden View

23 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Deluxe Double Room, Garden View

20 sq m
Sleeps 2
1 Double Bed

Apartment, Garden View

28 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds

Family Apartment, Ground Floor

26 sq m
Sleeps 3
1 Double Bed and 1 Large Twin Sofa Bed

Classic Apartment, Canal View

30 sq m
Canal view
Sleeps 4
1 Double Bed and 2 Twin Beds

Deluxe Quadruple Room, Garden View

26 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Classic Quadruple Room (with Private External Bathroom)

26 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds OR 4 Twin Beds

Family Room, Canal View

30 sq m
Canal view
Sleeps 5
1 Double Bed and 3 Twin Beds OR 2 Double Beds and 1 Twin Bed

Deluxe Triple Room, Canal View

22 sq m
Canal view
Sleeps 3
1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Superior Double Room, Garden View

20 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Similar properties

Pet-friendly

Free WiFi

Restaurant

Breakfast available

for 1 room

includes taxes & fees

11 Jan - 12 Jan

About this property

Riverfront Venice hotel in Dorsoduro with a coffee shop

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and concierge services.

Hotel Messner offers 31 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature down comforters. 48-inch Smart televisions come with digital channels. Bathrooms include showers.

This Venice hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Hotel Messner's great location gets high marks from our customers. During your stay, you're just a quick walk from Zattere. Features include free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Enjoy Italian cuisine and a beachfront location while dining at Ristorante Messner
Continental breakfast served daily for a fee
Services include a concierge, tour or ticket assistance, and a porter
Steps from Punta della Dogana and Peggy Guggenheim Museum
Airport and beach shuttle service available for a fee

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Messner.

This 3.5-star Venice hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 8:00 AM to 10 AM.

Ristorante Messner - This beachfront restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, Filipino, French, German, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Off-site parking within 2953 ft (EUR 25 per day)
24-hour return airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Beach shuttle (surcharge)

Food and drink

Continental breakfast available for a fee daily 8:00 AM–10 AM: EUR 12 for adults and EUR 10 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Coffee/tea in a common area
Hosted evening meal available daily for a fee of EUR 70

Restaurants on site

Ristorante Messner

Family friendly

High chair
Snack bar/deli
Soundproofed rooms

Conveniences

Banquet hall
Front-desk safe
Vending machine

Guest services

Concierge services
Daily housekeeping
Front desk (limited hours)
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Outdoors

Dock
Garden

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Bathroom emergency pull cord
Hand-held shower head
Handrails in hallways
Hallway handrail height (centimetres): 90
Handrails in stairwells
Stairwell handrail height (centimetres): 90
Height-adjustable showerhead
Lever door handles
Tile flooring in public areas
Visual fire alarm

At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Couples dining
Double-glazed windows
Romance packages available
Smoke-free property
Vegan dining options
Vegetarian dining options

Room amenities

Bedroom

Air conditioning
Bed sheets
Blackout drapes/curtains
Down duvet
Heating
Hypo-allergenic bedding

Bathroom

Free toiletries
Hairdryer
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

48-inch smart TV
Digital channels

Connecting rooms available
Desk
Guidebooks/recommendations
In-room massage
Iron/ironing board (on request)
Laptop-friendly workspace
LED light bulbs
Local maps
Phone
Soundproofing
Water-efficient showers only
Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 11:00 PM

The check-in location differs from the property location; go to: [Dorsoduro 216]

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

For more details, please contact the property using the information on the booking confirmation

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Some guestrooms at this property are located 50 meters away from the hotel.

On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Front desk (limited hours)

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately EUR 12 for adults and EUR 10 for children
Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 5)
Nearby parking fee: EUR 25 per day (2953 ft away)
Late check-out is available for a fee (subject to availability)
Hosted evening meal: EUR 70

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards and cash

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Hotel Messner offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
The check-in location differs from the property location. To check in, guests will need to go to Dorsoduro 216
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Property Registration Number IT027042A1WCY5TXLT

We should mention

All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Messner

Hotel Messner Venice

Messner Hotel

Messner Venice

Hotel Messner Hotel

Hotel Messner Venice

Hotel Messner Hotel Venice

Hotel Messner Reviews

4.6

4.8/10

Cleanliness

6.2/10

Staff & service

4.6/10

Amenities

4.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

10/10 Excellent

Todd

29 Sept 2024

Stayed 1 night in Sep 2024

2/10 Terrible

Andrew

Travelled with partner

21 Sept 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

DO NOT STAY HERE! Look up reviews on other sites & avoid our mistake! They have several listings just to dodge all the poor reviews. PROS: The location & staff are actually top-notch. Hot water worked as expected. AC unit did work properly. Staff was helpful (as possible) - staff consisted of one man per night running around out of breath trying to keep up with all the complaining guests. CONS: But we stepped into the hotel and could tell immediately it was not going to be pleasant. The interior of the building is very old and outdated. Everything needs work and updating. Odors everywhere, stains everywhere. We thought we stepped into the movie The Shining and we literally ran away from a scary man one night that wondered into the hotel off the street due to no locks on the front door of the hotel. Hot without AC on. Cannot control the AC. We had to call the desk to get someone to bring out a remote to turn it on/off or change the temp. The light on the AC is so bright it lights up the whole room. But we could not sleep without it due to the heat. The bed consisted of a very hard frame with 2 terrible small mattresses on top pushed together to make it almost as big as a queen. We woke up (after barely sleeping) with backs hurting. Carpet looks very dirty & bathroom sink had poor water pressure. Did not see any bed bugs. But we were / are scared about that after seeing RECENT reviews mentioning this being a problem via another site. Yuck! I would not recommend anyone stay here

Stayed 3 nights in Sep 2024

8/10 Good

Jean

18 Sept 2024

Stayed 1 night in Aug 2024

2/10 Terrible

Joseph

17 Sept 2024

Stayed 1 night in Sep 2024

8/10 Good

Alexander

Travelled with partner

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really enjoyed our stay at the hotel Messner. The staff was friendly and helpful, and the room was clean and comfortable. We had a private bathroom in our room, but we were also on a floor with a shared bathroom in the hallway (right across from our room). This made for some noise late at night and some awkward meetings with semi-naked strangers in the hallway. All in all though, it’s a beautiful more quiet part of Venice. The salute water bus stop is a very short walk, and there are several really great spots to eat or get an espresso close by.

Stayed 3 nights in Sep 2024

8/10 Good

Irina

Travelled with partner

3 Sept 2024

Liked: Cleanliness, staff & service

The location is just next to the Dom, with very polite staff. I took one star off due to the size of the room (which is basically the size of the bed with a little bathroom) plus the cover of the toilet's flush was off and needed to be placed back all the time. Breakfast was for an extra 12 EU.

Stayed 1 night in Aug 2024

2/10 Terrible

Emmie

Travelled with family

3 Sept 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Broken AC, Room not as described

There were so many issues I don't know where to start. The room looked nothing like what they advertised (Family Room, Canal View). When I complained and showed them the pictures of what we were supposed to get, they said to email management, there's nothing they can do. The room was dirty, there were no separator for the shower, water got everywhere. The air conditioner was broken and they said someone was coming in 2 hours to fix it. At the end of the day, they said no one is able to come today and they will fix it tomorrow so we had to sleep with no AC the first night. The next day, they "fixed" the AC but it was just making noise, there were no cold air coming out of it. We complained again and they said they'll send someone, no one ever showed up. Everytime I was at the front desk, it seems like there were other guests complaining about something wrong with their room as well (broken shower, stinky smell, etc). I highly recommend NOT staying here to save you troubles on your vacation.

Stayed 2 nights in Jun 2024

2/10 Terrible

Jamison

Travelled with partner

28 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

For context, I do not ever leave reviews of restaurants or hotels. Making an exception for this one due to a particularly weird experience. As someone who has travelled extensively on a budget, I am super forgiving of a lot of issues but feel the need to warn others about staying here. The location of the hotel (or maybe it’s 3 hotels?) is perfect. Close to Guggenheim, short walk from Accademia and multiple convenient vaporetto stops. Check in was promising. Nice enough staff. We left our bags in the lobby early in the day and spent the afternoon at Biennale. Once we finally got into the room it was a different story. The room looked nothing like any photos from the site. We were in a building about 300m from the main hotel and I suspect most photos were taken in one or 2 rooms in that building. It was small and in disrepair. The lights flickered constantly and the hairdryer in the bathroom was tape-wired into the vanity lights with exposed wiring visible. As someone who regularly works with electricity I wasn’t super alarmed but this could be a real turn-off for most folks. The molding in the bathroom was literally molding (there has to be a place to buy something like Kilz around there, c’mon—at least try to cover it up) and the toilet was constantly leaking from the base. There was an unused courtyard outside of our window. Seemed to be full of storage for a construction project. The lights were left on day and night for the duration of our stay making it hard to sleep…

Stayed 3 nights in Aug 2024

2/10 Terrible

Sanjay

Travelled with family

26 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The day I reached hotel was nightmare for me . Number issue 1. No left 2.cleaning zero 3.Ac is not working. Ac water dripping at room. 4.there is no alternative for ac like standing Fan .5. Bed room light flicker like short circuit.6.Bathroom there is no exist fan.7.hotel staff are not cooperative . I ask for room change they said there is no room available and I will not pay for cancellation. I request for refund.

Stayed 1 night in Aug 2024

8/10 Good

Jose

Travelled with family

23 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

everything was great, great costumer service.

Stayed 1 night in Jul 2024

2/10 Terrible

Mitra, Coquitlam

Travelled with family

22 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

No wifi at all. They said the rooms do not have wifi connection and only reception area has a connection. The washroom had lots of molds and the shower base was super small 2 feet by 2feet, and shower curtains full of molds. I told them the room that I booked had different pictures and they said usually the pictures are different.I don't recommend it at all.

Stayed 2 nights in Aug 2024

6/10 Okay

JACQUELINE

Travelled with family

19 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

The hotel is in a very good location, has a very good restaurant. The hotel definitely needs a major renovation. But for the price we paid it was ok.

Stayed 1 night in Jul 2024

2/10 Terrible

Joshua

Travelled with family

7 Aug 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Jul 2024

2/10 Terrible

Sandra

2 Aug 2024

Stayed 2 nights in Jul 2024

8/10 Good

CYNTHIA

Travelled with group

31 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was a good start but one thing I really disliked is the fact that the air conditioning was set at 27 degrees celsius and we had no control over it ! The room was really hot so sleeping was really uncomfortable! No fridge and no safe .

Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Travelled with family

24 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is in such a good location. The room was fairly basic but we still enjoyed our experience there.

Stayed 3 nights in Jul 2024

10/10 Excellent

Evelyn

Travelled with partner

21 Jul 2024

Liked: Staff & service

Disliked: Amenities, property conditions & facilities

We enjoyed our stay the staff were amazing, our room was spacious however the bathroom is screaming for a makeover the ceiling was incredibly mouldy and the shower and tiling in bad condition, unfortunately when we arrived at checkin other folk were extremely annoyed about the condition of their room and were demanding another room they said the hotel was posting photos of rooms that did not exist was misleading advertising another lot of folk were angry about the aircon remote which only the hotel staff operates so our aircon was on 24 hours a day at 24 degrees feel this is not environment friendly should be switched on and off. The location is amazing walk every or get the Gondola taxi 2 euros to St Marks square the staff will help you with directions on how to get around the quicker ways.

Stayed 4 nights in Jul 2024

2/10 Terrible

Carlos

Travelled with family

21 Jul 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The experience was subpar. The rooms were dusty, old, and unsafe. The staff was the only positive aspect. I would not recommend it. Some rooms have external bathrooms.

Stayed 1 night in Jul 2024

2/10 Terrible

Shannon

Travelled with family

20 Jul 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Arrived to property and was told no AC. They did offer a discount if we stayed, and unfortunately there were no other hotels available so we had to accept. Room was dark/dingy and nothing like the pictures shown. Bathroom had a horrible musty smell. Very much felt deceived by both the hotel and Expedia, and for the price we paid the room should have been as described. Would not recommend to anyone and if we had had to stay a second night, we would not have.

Stayed 1 night in Jul 2024

6/10 Okay

Jessika

Travelled with partner

18 Jul 2024

Liked: Cleanliness, staff & service

Perfect stay for a few days in Venice. Air conditioned room and cute restaurant. Very small room, no safe.

Stayed 2 nights in Jul 2024

2/10 Terrible

Cornelio

Travelled with group

15 Jul 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jul 2024

4/10 Poor

Radovan

11 Jul 2024

Stayed 2 nights in Jul 2024

6/10 Okay

Sanjay

11 Jul 2024

Liked: Cleanliness

Disliked: Staff & service

Good location and walkable to the ferries, but the rooms themselves were not so great. The showers were extra tiny and the room could use a serious uplift. A couple of the front office staff were unhelpful when we asked for help around transportation etc.

Stayed 3 nights in Jul 2024

4/10 Poor

Stephane

Travelled with family

10 Jul 2024

Liked: Property conditions & facilities

Good afternoon, AC did not work, icame down to the desk completely drenched it was so hot in the room, i asked for a bottle of water and he made me pay 3.5 euros!!!!!!!! Unbelievable! Then I asked for a quick repair they then brought a portable A/C machine but the exhaust tube did not have the right connector so they tiold us to open the windows but it was equally hot it ruined our 2 nights there. And as it wasn't enough one of the nightstand light touch switch kept coming on and off absolutely awful and they paid for our breakfast the next day and felt done! it is outrageous and i'm asking for a full refund!!! FYI the only one that help a bit was Marco the night guy!

Stayed 2 nights in Jul 2024