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3.9 out of 5

"Although the weather was not perfect we had a wonderful time. the food and drinks although a little expensive were lovely. The pianist gave the bar a ... " More

By a verified traveller on Fri 18 May 2018

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Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Sea View (Grand)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms (Iconic)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Deluxe Double Room (Grand)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Excelsior Venice. During your stay, you'll be connected to the convention centre and just a quick walk from Lido of Venice Beaches. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.

  • Free WiFi
  • Enjoy local cuisine while dining at Adriatico Terrace
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include free supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, Pilates classes and fitness classes
  • Just a 3-minute walk from Lido of Venice Beaches and 4 minutes on foot from Palazzo del Cinema
  • Local-area shuttle service available

Hotel Excelsior Venice ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Excelsior Venice

Everyone (3) Couples (3) Family (1)
4 out of 5
Pros: the relaxing atmosphere and the easy boat shuttle.
Cons: Although some of the hotel had been modernised which was lovely there is still a lot to upgrade.
Location: There is a small shopping centre nearby and on a Tuesday morning there is a market close to the hotel. It is right on the beach.
Although the weather was not perfect we had a wonderful time. the food and drinks although a little expensive were lovely. The pianist gave the bar a great atmosphere. Very welcoming hotel

Posted by on 18 May 2018

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Comment from Hotel Management

15 Jun 2018 by General Manager

Dear Guest, Thank you for taking the time to share your experience with us. We would like to thank you for your feedback. We are happy to know that you enjoyed your recent stay at our hotel: it is our goal to make your stay a truly memorable one, and we are proud to know we met your expectations. Alessio Lazazzera – General Manager

4 out of 5
Pros: Hotel is well appointed and very comfortable
Cons: The food was unimaginative and ordinary.
Location: Hotel is a bit out of the way however the shuttle to San Marco makes up for this
Room was large,clean and well cared for however there were no Tea making facilities in the room

Posted by on 4 Oct 2016

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Comment from Hotel Management

7 Oct 2016 by ExcelsiorVenezia

Dear Ebookers, thank you for writing this review after your stay at our property. We really appreciate your positive words about the comfort and cleanliness of our hotel and rooms. However, we regret to learn that you were not satisfied with our culinary offer. As you mentioned our hotel is uniquely located on the Lido Island, which is only a short boat ride away from the historic center of Venice. Most of our international guests appreciate the opportunity of having both the peaceful and relaxing atmosphere of our beachside and the more crowded city on the other side of the lagoon. Thank you for having been our guest. With best wishes, The Management

3 out of 5
Eine Oase, um dem Trubel der Stadt zu entfliehen. Tolles, zuverlässiges Shuttel per Boot. Eine tolle Erfrischung , wenn man per Boot gratis in die Stadt transportiert wird. Man erlebt eine grandiose Kulisse dieser zauberhaften Stadt.

Posted by , from Zürich on 31 Jul 2018

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Comment from Hotel Management

8 Aug 2018 by Alessio Lazazzera, General Manager

Lieber Claudia, Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Erlebtes mit uns zu teilen. Wir freuen uns, dass Sie Ihren Aufenthalt in unserem Hotel so viel genossen haben. Vielen Dank, dass Sie sich für das Hotel Excelsior Venice Lido Resort entschieden haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Beste Grüße,

5 out of 5
Traumhafte Lage, fantastisches Service, historisches Ambiente und hervorragende Küche

Posted by on 22 May 2018

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Comment from Hotel Management

25 May 2018 by General Manager

Lieber Gast, wir danken Ihnen für Ihre Bewertung und freuen uns sehr zu lesen, dass Sie Ihren Aufenthalt genossen haben! Mit freundlichen Grüßen, Alessio Lazazzera – General Manager

2 out of 5

Altes, schäbiges Hotel

Pros: Ruhiger Ort
Cons: Zustand vom Gebäude, Essen
Location: Venedig, Lido.
Das Hotel ist in einem schäbigen Zustand und müsste dringend richtig renoviert werden. Da reicht etwas neue Farbe leider schon lange nicht mehr. Das Essen war für Italien nicht würdig und die Preise sind absolut überrissen.

Posted by , from Bern, Schweiz on 14 Oct 2016

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4 out of 5
Schönes Hotel, professionelles Personal. Tolle Lage

Posted by on 14 Oct 2016

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Comment from Hotel Management

16 Oct 2016 by ExcelsiorVenezia

Sehr geehrter Gast, wir danken Ihnen für Ihr positives Feedback und hoffen Sie wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, Das Management

5 out of 5

Fantastisch

Location: Insel Lido in der nähe von Venedig
Hotel und Anlage super schön und Zimmer sehr dekorativ wunderschön

Posted by on 14 Oct 2016

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Comment from Hotel Management

16 Oct 2016 by ExcelsiorVenezia

Sehr geehrter Gast, wir freuen uns sehr über Ihre positiven Worte zu unserem einzigartigen und wunderschönen Haus sowie den außergewöhnlich, in maurischem Stil eingerichteten Zimmer. Danke, dass Sie unser Gast waren. Mit herzlichen Grüßen, Das Management

Renovations + Closures

The property is closed between 18 October and 20 May.

Property Features

Hotel Excelsior Venice offers its guests a seasonal outdoor pool, an indoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and 10 meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the luxury Hotel Excelsior Venice. For a fee, parking is available. This 5-star Venice hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 1908
  • Deli
  • Supervised kid's activities (free)
  • Cabanas on the beach (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Excelsior Venice offers 196 air-conditioned accommodations with minibars and espresso makers. Beds feature down duvets and premium bedding. 40-inch Smart televisions come with premium digital channels. Bathrooms include baths or showers, dressing gowns, slippers and bidets. This Venice hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Digital channels
  • Premium channels
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Bath or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Adriatico Terrace – This restaurant specialises in local cuisine and only serves dinner. Reservations are required.

Elimar Restaurant – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.

Pool Bar – This poolside bar only serves light fare. Open daily.

Blue Bar – On-site cocktail bar. Open daily.

Elimar Bar – This bar is located on the beach. Open selected days.

Late-night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Pilates classes on site
  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Fitness classes on site
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 125 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. Noise-free guestrooms cannot be guaranteed.

  • One child stays free
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property does not follow regional sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Online penalty collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 2.40 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 36 for adults and from EUR 18 for children
  • Self-parking fee: EUR 40 per day
  • Nearby parking fee: EUR 36 per day
  • Rollaway bed fee: EUR 125 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Excelsior Hotel Venice
  • Excelsior Venice
  • Excelsior Venice Hotel
  • Hotel Excelsior
  • Hotel Excelsior Venice
  • Venice Excelsior
  • Venice Excelsior Hotel
  • Venice Hotel Excelsior
  • Hotel Excelsior Venice Hotel
  • Hotel Excelsior Venice Venice
  • Hotel Excelsior Venice Hotel Venice

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

This property has received its official star rating from the local rating authority.

  • Country specific national/official rating the local rating authority
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