Sheraton Vancouver Guildford Hotel

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Vancouver Guildford Hotel

Outdoor pool
Exterior
Daily to-go breakfast for a fee
Lobby lounge
1 bedroom, premium bedding, pillow-top beds, in-room safe

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Spa
    Spa
  • Room service
    Room service
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available

Explore the area

Map
15269 104 Ave, Surrey, BC, V3R1N5
  • Guilford Town Centre
    6 min walk
  • Central City Shopping Centre
    5 min drive
  • Holland Park
    5 min drive
  • Vancouver, BC (YVR-Vancouver Intl.)
    46 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room, 1 King Bed with Sofa bed

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed with Sofa bed

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 2
  • 2 Queen Beds

Penthouse, 1 King Bed with Sofa bed

  • 71 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Sheraton Vancouver Guildford Hotel

Eco-certified Surrey hotel in Guildford with a full-service spa
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Vancouver Guildford Hotel offers 279 accommodations with laptop-compatible safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels, pay movies, and Netflix. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sueno Spa has 2 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body wraps. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including thalassotherapy. The spa is open select days.
Our customers tell us they can't get enough of the helpful staff at Sheraton Vancouver Guildford Hotel. During your stay, you're just a quick walk from Guilford Town Centre. You'll find features like free WiFi in public areas, plus a full-service spa and an outdoor pool.
  • Free WiFi in some public areas
  • Enjoy American cuisine while dining at MiXT Restaurant & Lounge
  • To-go breakfast served daily for a fee
  • WiFi for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with facials, body treatments, or thalassotherapy at Sueno Spa
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by foot from Guilford Town Centre and a 5-minute drive from Central City Shopping Centre
  • Dogs welcome for free
Sheraton Vancouver Guildford Hotel offers its guests a full-service spa, an outdoor pool, and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 14 meeting rooms are available. Event space at this hotel measures 5452 square feet (507 square meters) and includes a conference center. A fitness center, spa services, and a terrace are also featured at the eco-certified Sheraton Vancouver Guildford Hotel. For a fee, parking is available.

This Surrey hotel is smoke free.

For a fee, guests can enjoy to-go breakfast daily from 6:30 AM to 10:00 AM.
MiXT Restaurant & Lounge - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Korean, Russian

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 15 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available
  • Off-site parking available (CAD 35 per day)

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10:00 AM: CAD 28-38 for adults and CAD 14-20 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • MiXT Restaurant & Lounge

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5452 square feet of space)
  • Meeting rooms - 14

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open selected days
  • Hot tub
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Netflix
  • Films for purchase
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CAD 28 to 38 for adults, and CAD 14 to 20 for children
  • Fee for in-room wireless internet: CAD 9.95 per day (rates may vary)
  • Self parking fee: CAD 15 per day (in/out privileges)
  • Nearby parking fee: CAD 35 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guildford Sheraton
Sheraton Guildford
Sheraton Guildford Vancouver
Sheraton Vancouver Guildford
Sheraton Vancouver Guildford Hotel
Sheraton Vancouver Guildford Hotel Surrey
Sheraton Vancouver Guildford Surrey
Vancouver Guildford Hotel
Vancouver Sheraton Guildford
Vancouver Sheraton Guildford Hotel
Sheraton Surrey
Surrey Sheraton
Sheraton Vancouver Guildford
Sheraton Vancouver Guildford Hotel Hotel
Sheraton Vancouver Guildford Hotel Surrey
Sheraton Vancouver Guildford Hotel Hotel Surrey

Sheraton Vancouver Guildford Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1004 reviews" "
Rating 8 - Good. 232 out of 1004 reviews" "
Rating 6 - Okay. 64 out of 1004 reviews" "
Rating 4 - Poor. 31 out of 1004 reviews" "
Rating 2 - Terrible. 43 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice updated and clean room
Stayed 1 night in Aug 2024

10/10 Excellent

Nagarajan, Ashland

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
Everything was great. Clean and safe
Stayed 4 nights in Aug 2024

10/10 Excellent

Priansh

Stayed 1 night in Aug 2024

10/10 Excellent

Crystal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for business travellers. Room was very spacious and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Carli

Stayed 3 nights in Aug 2024

2/10 Terrible

Taylor, Lake Country

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Movie set rented out most of property. No parking and elevators were over used the whole time.
Stayed 1 night in Aug 2024

10/10 Excellent

Arthur

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent team and clean rooms
Stayed 1 night in Aug 2024

10/10 Excellent

RUTH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and beautiful views
Stayed 1 night in Aug 2024

6/10 Okay

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paid Parking
Great stay but didn't know I would have to pay an extra $15.00 for hotel Parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That was awesome. Loved the showers.
Stayed 6 nights in Aug 2024

8/10 Good

Nabila

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 2 nights in Aug 2024

6/10 Okay

Kristina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are delightful! Room service/front desk is HORRENDOUS when it comes to ordering food. Ordered food at the front desk, was told it would be 20 min. 53 minutes later (and the first phone call down to the front desk curious as to why it was taking so long) arrives only but only half there. The following 22 minutes is spent calling front desk back 3 times (after they say they will call back up shortly) and them not understanding what the issue is with the missed “sides” of the meal. It’s been 45 min of just waiting since the initial call (with no calls from the front desk as to what is happening or what can be expected) and now the morning plans have been undone because of this ridiculous wait and back and forth with the front desk. After many disappointing phone calls the manager of something spoke to me and seemed to be the only person who knew how to properly communicate with another human at this hotel. He was very helpful and transparent in what had happened and ensured the situation was rectified. Unfortunately this coukd have been avoided if the front desk properly communicated to their own team as well. It shouldn't take hours to solve what could have been a simple problem. All that was wanted was the food that was initially paid for and communication. Both of what was never given. This all could have been avoided with some understanding and communication from the front desk!
Stayed 1 night in Aug 2024

10/10 Excellent

Gurbinder

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was wonderful experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan, Sherwood Park

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

2/10 Terrible

Port Credit

Liked: Cleanliness
Disliked: Staff & service
I asked for couple of plates for our lunch the chef denied and says its against our policy very rudely I am done with this place
Stayed 1 night in Aug 2024

10/10 Excellent

Eda

Stayed 1 night in Aug 2024

10/10 Excellent

Terri, Rocklin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. They did not know the 25.00 VIP benefit to being with but gave it once asked. Very nice location and staff.
Stayed 1 night in Aug 2024

8/10 Good

Rutchie

Stayed 1 night in Aug 2024

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Simranjot

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotel in the city with very kind staff☺️
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Aug 2024

10/10 Excellent

BADBATTALION

Liked: Cleanliness, staff & service, property conditions & facilities
BEAUTIFUL HOTEL , amazing stay, comfortable beds, exceptional linen slept very well . Highly recommended.
Stayed 2 nights in Aug 2024

10/10 Excellent

Harkirandeep

Travelled with family
Liked: Staff & service, property conditions & facilities
Staff was friendly. Rooms were clean and close to the mall.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Amenities
Speedy elevators
Stayed 1 night in Aug 2024