La Grande Residence Vancouver at The Sutton Place Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Grande Residence Vancouver at The Sutton Place Hotel

Exterior
Lobby
Fridge, microwave, stovetop, dishwasher
Premium bedding, in-room safe, desk, laptop workspace
Fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Kitchen
    Kitchen

Explore the area

Map
855 Burrard St, Vancouver, BC, V6Z2K7
  • St. Paul's Hospital
    5 min walk
  • Robson Street
    5 min walk
  • Pacific Centre Shopping Mall
    5 min walk
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    12 min walk

Room options

Two Bedroom Sutton Suite, 1 King, 1 Queen, Sofa Bed

  • 74 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

One Bedroom Premium Suite, 1 King Bed, Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Sutton Suite, 1 King Bed, Sofa Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Deluxe Suite, 1 King Bed, Sofa Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Two Bedroom Deluxe Suite, 1 King Bed, 1 Queen Bed

  • 74 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Similar properties

About this property

La Grande Residence Vancouver at The Sutton Place Hotel

Luxury Vancouver hotel in Central Vancouver with 2 restaurants
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
La Grande Residence Vancouver at The Sutton Place Hotel offers 164 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 4.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open select days.
La Grande Residence Vancouver at The Sutton Place Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Robson Street. Free WiFi in public areas, 2 restaurants, and a full-service spa are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Robson Street and 12 minutes by foot from Vancouver Convention Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
La Grande Residence Vancouver at The Sutton Place Hotel offers its guests a full-service spa, an indoor pool, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A fitness center, a sauna, and multilingual staff are also featured at the luxury La Grande Residence Vancouver at The Sutton Place Hotel. Parking is available for a fee.

This 4.5-star Vancouver hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Gerald Lounge - This cocktail bar serves light fare only.
Boulevard Kitchen - This fine-dining restaurant specializes in seafood and serves brunch, lunch, and dinner. Happy hour is offered. Open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Japanese, Korean, Malay, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (CAD 55 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 15-38 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Gerald Lounge
  • Boulevard Kitchen

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (800 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers

Spa

  • Massages
  • Sauna
  • Spa open selected days
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per stay (maximum CAD 175 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Covered self parking fee: CAD 55 per night (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per stay (maximum CAD 175 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Residence Sutton Place
Grande Residence Sutton Place Hotel
Grande Vancouver At The Sutton
Grande Residence Vancouver Sutton Place Hotel
Sutton Place Grande Residence Vancouver
Sutton Place Residence
Sutton Place Residence Vancouver
La Grande Residence Vancouver at The Sutton Place Hotel Hotel

La Grande Residence Vancouver at The Sutton Place Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 554 out of 1003 reviews" "
Rating 8 - Good. 289 out of 1003 reviews" "
Rating 6 - Okay. 93 out of 1003 reviews" "
Rating 4 - Poor. 41 out of 1003 reviews" "
Rating 2 - Terrible. 26 out of 1003 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kathryn, San Diego

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. No breakfast. Housekeeping must dust better. Comfortable beds. Nice kitchen and well supplied. Is a stop for Hop On Hop Off bus which is great. Concierge and Reception staff were excellent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Agnes

Stayed 5 nights in Aug 2024

8/10 Good

Bryn

Liked: Cleanliness, staff & service, property conditions & facilities
The first class service you expect from this hotel
The furniture in the suite was dated and not very comfortable. The bed was comfortable and housekeeping was excellent.
Stayed 8 nights in Aug 2024

4/10 Poor

Hanna

Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Brooklyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were solid. A little dated but they were clean and functional and a great price.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yoonhee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Tara

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and comfortable. We liked having a full kitchen with the kids. Close to shopping and grocery store and walking distance to the ocean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime location in the heart of Downtown Vancouver. Stayed in the suites. Very spacious and comfortable to fit our family of 6. Amenities available. Convenient and easy.
Stayed 3 nights in Jul 2024

10/10 Excellent

ASHOK, Ardsley

Very Nice
Stayed 1 night in Aug 2024

8/10 Good

karoly

Travelled with family
Liked: Cleanliness, staff & service
No thank you
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Leo

Stayed 8 nights in Jul 2024

8/10 Good

Ken

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it is a very good hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Jul 2024

10/10 Excellent

Ramon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is like in the center of the city so, it is closed to the pier and about 40 minutes from the airport. There are a lot of good restaurants around the area and shopping / stores. Great place no complains.
Stayed 2 nights in Jul 2024

10/10 Excellent

Bev

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La Grand Residence is conveniently connected to The Sutton Place Hotel, which allows for the use of all the same facilities. The residences provide a small apartment with all the necessary amenities. A small kitchen with a small oven and fridge, dishes, cutlery etc. There is a separate dining area and spacious living room. The separate bedroom is a bonus with lots of closet space. There is a balcony as well. The residences are a bit older and not as fancy as the hotel, however the extra space and reasonable price definitely makes up for any minimal shortcomings. The housekeeping staff were very accommodating and efficient. The location is close to everything downtown and is just a short walk to the waterfront. So much to do in the area!
Stayed 2 nights in Jul 2024

8/10 Good

Sara

Liked: Staff & service, amenities
The staff was pretty nice, but the noise... oh my god. My room faced Burrard, and it was so obnoxiously loud, I had to constantly be adjusting the volume on the TV every time the AC started on the balcony, or when the ambulances from a block away pulled in or out of the hospital. There was a lot of honking outside, which obviously not their fault, but the lack of any soundproofing in the main room kind of is. I wore noise cancelling headphones to read on the couch.
Stayed 5 nights in Jul 2024

10/10 Excellent

Pradeepkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Covey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the center of everything. Amazing property.
Stayed 5 nights in Jul 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, especially with young families. Close to everything, everyone is super helpful.
Stayed 7 nights in Jun 2024

8/10 Good

Colin

Travelled with family
Liked: Cleanliness, staff & service
very helpful staff, comfortable beds, very nice lobby and dining area; room was dated and sink and toilet blocked. I can see that many rooms have been upgraded, so it was a pity not to stay in one of those - overall would be happy to recommend the hotel
Stayed 4 nights in Jul 2024

6/10 Okay

Lie Ndo Hendra

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2024