La Grande Residence Vancouver at The Sutton Place Hotel

4.5 star property

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Photo gallery for La Grande Residence Vancouver at The Sutton Place Hotel

Exterior
Fridge, microwave, stovetop, dishwasher
Fridge, microwave, stovetop, dishwasher
Cocktail bar
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Housekeeping
  • Bar
  • Gym

Explore the area

Map
855 Burrard St, Vancouver, BC, V6Z2K7
  • Vancouver Waterfront
    ‪13 min walk‬
  • Canada Place
    ‪13 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪14 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪27 min drive‬

Room options

Two Bedroom Sutton Suite, 1 King, 1 Queen, Sofa Bed

  • 74 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

One Bedroom Premium Suite, 1 King Bed, Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Sutton Suite, 1 King Bed, Sofa Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Deluxe Suite, 1 King Bed, Sofa Bed

  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Two Bedroom Deluxe Suite, 1 King Bed, 1 Queen Bed

  • 74 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Similar properties

About this property

La Grande Residence Vancouver at The Sutton Place Hotel

Luxury hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
La Grande Residence Vancouver at The Sutton Place Hotel offers 164 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 4.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open select days.
La Grande Residence Vancouver at The Sutton Place Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Robson Street. Free WiFi in public areas, 2 restaurants, and a full-service spa are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi in some public areas
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Robson Street and 12 minutes by foot from Vancouver Convention Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
La Grande Residence Vancouver at The Sutton Place Hotel offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A fitness center, a sauna, and multilingual staff are also featured at the luxury La Grande Residence Vancouver at The Sutton Place Hotel. Parking is available for a fee.

This 4.5-star Vancouver hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Gerald Lounge - This cocktail bar serves light fare only.
Boulevard Kitchen - This fine-dining restaurant specializes in seafood and serves brunch, lunch, and dinner. Happy hour is offered. Open daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Japanese, Korean, Malay, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (CAD 55 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 15-38 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Gerald Lounge
  • Boulevard Kitchen

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (800 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers

Spa

  • Massages
  • Sauna
  • Spa open selected days
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per stay (maximum CAD 175 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Covered self parking fee: CAD 55 per night (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per stay (maximum CAD 175 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grande Residence Sutton Place
Grande Residence Sutton Place Hotel
Grande Vancouver At The Sutton
Grande Residence Vancouver Sutton Place Hotel
Sutton Place Grande Residence Vancouver
Sutton Place Residence
Sutton Place Residence Vancouver
La Grande Residence Vancouver at The Sutton Place Hotel Hotel

La Grande Residence Vancouver at The Sutton Place Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 1001 reviews
Rating 8 - Good. 277 out of 1001 reviews
Rating 6 - Okay. 93 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Trista

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Camilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never having visited Vancouver before, I thought this was an excellent choice for us. Very walkable to some amazing restaurants, views from the Canada Place pier/dock, shopping, etc. It was all wonderful. The property is beautiful and very, very clean! We loved it here and would stay again if we ever get the chance for another visit!
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Stayed 3 nights in Dec 2024

10/10 Excellent

Jayson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel!
Incredible stay for Taylor Swift! They decked out the hotel and all of the staff traded friendship bracelets with our kiddos, great location, and would definitely stay there again!
Stayed 3 nights in Dec 2024

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and beautiful lobby. No valet parking when we arrived. Room was okay but the worn carpet and peeling wallpaper was a little disappointing considering the cost of over $600.00 for the night.
Stayed 1 night in Nov 2024

6/10 Okay

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property condition and staff is good to excellent. Noisy due to sirens keeping me awake at night.
Stayed 3 nights in Nov 2024

10/10 Excellent

Keri

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa, Mission

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot say enough amazing things about the staff, bellmen were always cheerful and so friendly. I cannot wait to book my next stay here.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 5 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Birthday Celebration gone BAD!!!
Upon arrival we were told the room we booked was not available. We were given another option saying it was an upgrade but it was not an upgrade because we didn’t want what they offered. They were not sympathetic to us. We were not offered any compensation for this hotel decision. It was very stressful!! My daughter saved and payed a lot of money for a little birthday celebration with friends and they had to be split into two rooms instead of one!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel to stay at.
Stayed 1 night in Nov 2024

8/10 Good

Ryan

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, nice Christmas decorations in lobby. Doorman Mark was friendly and offered good advice about parking and where to dine. Only negative, coffee pot wasn't washed from past guest.
Stayed 1 night in Nov 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, amenities
Our room included cooking utensils, which was a huge plus for us.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Ivana

Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property very close to everything in downtown Vancouver!
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Good location but room needs improvement
Stay was average. Hotel was in a good location. Staff were nice. Room was old and tired. Badly in need of updating. Bathroom wasn't as clean as I would have liked. Layout of the 2 bedroom suite was unusual
Stayed 3 nights in Nov 2024

6/10 Okay

greg

Travelled with group
Liked: Staff & service
Location is very good. Property amenities are good, on site restaurant and bar are really good. Staff are very friendly. Unfortunately the rooms for what you pay are below standard and need to be upgraded, the potential is there for sure.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sandra, Victoria

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was friendly and very accommodating. We were given an early check-in which was so great. We were able to get into our room early and then do some shopping before dinner which was very helpful. The grandkids loved the pool. They said it was nice and warm. We were also given a later check-out which was very helpful as well. Will definitely stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Darnell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Room was great
Stayed 2 nights in Nov 2024

10/10 Excellent

Jongsoo, NORTH VANCOUVER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Suketu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as expected
Stayed 6 nights in Aug 2024

10/10 Excellent

Khen

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay the Sutton Place.
Stayed 2 nights in Nov 2024