Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

3.5 star property

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Photo gallery for Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Exterior
Lobby
Business centre
Property amenity
Standard Room, 2 Double Beds, Non Smoking

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Gym

Explore the area

Map
8368 Alexandra Rd, Richmond, BC, V6X4A6
  • Lansdowne Centre
    ‪8 min walk‬
  • Aberdeen Centre
    ‪14 min walk‬
  • CF Richmond Centre Mall
    ‪3 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Deluxe 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Deluxe King

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Hotel with free airport shuttle, a quick walk to Lansdowne Centre
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.
Grand Park Hotel Vancouver Airport, Ascend Hotel Collection offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Grand Park Hotel Vancouver Airport, Ascend Hotel Collection's great location. During your stay, you're just a quick walk from Lansdowne Centre. Features include free WiFi in public areas and a free roundtrip airport shuttle, plus a restaurant.
  • Free WiFi (speed: 25+ Mbps) and wired Internet
  • Enjoy American cuisine while dining at Bella Roma Italiano Bar
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • 8 minutes by foot from Lansdowne Centre and a 3-minute drive from CF Richmond Centre Mall
  • Free airport shuttle service
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 6 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4521 square feet (420 square meters) and includes a conference center. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Grand Park Hotel Vancouver Airport, Ascend Hotel Collection. A roundtrip airport shuttle is free at scheduled times. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Richmond hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10 AM.
Bella Roma Italiano Bar - This restaurant specializes in American cuisine and serves breakfast and dinner.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (CAD 14 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 4:00 AM to 11:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10 AM: CAD 22-35 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Bella Roma Italiano Bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4521 square feet of space)
  • Meeting rooms - 6

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille signage
  • Lift
  • Lift door width (centimetres): 185
  • Lever door handles
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 114
  • Wheelchair-accessible restaurant

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 49-inch LCD TV
  • Digital channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's shuttle picks up and drops off at Vancouver International Airport and South Terminal upon request. Guests should contact the property upon arrival using the courtesy phone in the shuttle pick up area

Renovations and closures

The following facilities will be closed during the spring:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 22 to 35 per person
  • Self parking fee: CAD 14 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Park Hotel Vancouver Airport, Ascend Hotel Collection offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Hotel Vancouver Airport
Four Points Sheraton Vancouver Airport
Four Points Vancouver Airport
Sheraton Four Points Vancouver Airport
Four Points Sheraton Vancouver Airport Hotel
Four Points Richmond
Four Points By Sheraton Vancouver Airport Hotel Richmond
Richmond Four Points
4 Points By Sheraton Vancouver Airport
Grand Park Vancouver Airport
Four Points by Sheraton Vancouver Airport

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1016 out of 2327 reviews
Rating 8 - Good. 668 out of 2327 reviews
Rating 6 - Okay. 349 out of 2327 reviews
Rating 4 - Poor. 151 out of 2327 reviews
Rating 2 - Terrible. 143 out of 2327 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

IamMay

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms..
Stayed 1 night in Oct 2024

8/10 Good

Joseph

Travelled with group
Liked: Staff & service
Lock of shower Gel and conditioner, Even for Bubble bath , Looking for water and we need to purchase. But the staff was so friendly and easy to book, I booked last minutes and they process it easy but it costly than to normal rate
Stayed 1 night in Nov 2024

10/10 Excellent

Christine

Stayed 1 night in Oct 2024

10/10 Excellent

Doug

Stayed 1 night in Nov 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rolanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome! Great value for the money. The room was nicely updated and the bed was super comfy
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, I will stay here again if I visit Vancouver again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Tania

Disliked: Cleanliness, amenities, property conditions & facilities
It just felt a little sketchy. The bathroom could have been a lot cleaner. I even found someone’s nose ring on the side of the sink- yuk. Not sure if book this hotel again based on the overall feel for the price.
Stayed 1 night in Nov 2024

8/10 Good

Jill

Travelled with group
This was decent - the other hotel guests around us were very noisy, but the hotel was fine. Simple accommodations, convenient with the airport shuttle. Good location for a layover in Vancouver area because it's close to lots of restaurants and shops.
Stayed 1 night in Nov 2024

6/10 Okay

Aiden

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
My mattress was a bit soft for me, there were lots of dust underneath the bed, and the front desk wasn't very friendly. My room and bathroom were spacious, and I like in-house kettle, microwave, and coffee maker. Overall, this hotel location was really good to dine-out at: lots of restaurants in the area.
Stayed 4 nights in Oct 2024

8/10 Good

diksha

Stayed 3 nights in Oct 2024

10/10 Excellent

Dr Katerina

Stayed 1 night in Oct 2024

8/10 Good

Ethan

Stayed 1 night in Oct 2024

4/10 Poor

Jennifer

Disliked: Property conditions & facilities, room comfort
Terrible area. Not safe.
Stayed 1 night in Sep 2024

8/10 Good

Lingyu

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Stephanie

Stayed 1 night in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Enjoyed our stay, checkin was fast and friendly. Room was clean and beds very comfortable. Shuttle service on time and great driver. Would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean. The location is very convenient to a shopping mall. Most staff are nice. Some not. Since I came here first time and use shuttle service first time. I am not familiar their shuttle shedule from and to airport. The shuttle pick guests every 30 mininets from airport, but need to book time to pick guest from hotel. One front dest lady didn't have patient to explain to me.
Stayed 1 night in Oct 2024

10/10 Excellent

Van

Liked: Cleanliness, staff & service, property conditions & facilities
Good price!
Stayed 1 night in Nov 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here a couple of nights before heading over to Whistler. Great for the free shuttle which I used to get my bus to Whistler and the metro was a 5 min walk to get to downtown which was easy. Staff were really friendly and helpful. Room was clean and comfortable.
Stayed 1 night in Nov 2024

4/10 Poor

Sid

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property was likely a gem in its day. The furniture in the lobby was torn and stained . You can hear the people in be room next to you talking or children crying. Foot’s steps of guest above you hallway noi The cleaning in the rooms is in need of proper training, Mold in the shower, walls were dirty furniture is dated. In need of upgrades. Definitely a two star property.
Stayed 1 night in Nov 2024

8/10 Good

Luningning

Business traveller, Travelled with partner
Liked: Amenities, property conditions & facilities
Its easy access ,near airport
Stayed 2 nights in Nov 2024

10/10 Excellent

Wanda

Stayed 1 night in Nov 2024

10/10 Excellent

PABLO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024