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Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

3.5 star property
VIP Access

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Photo gallery for Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

Exterior
Exterior
Room amenity
Banquet hall
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar

Explore the area

Map
1100 Granville St, Vancouver, BC, V6Z2B6
  • Rogers Arena
    ‪18 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪18 min walk‬
  • Canada Place
    ‪19 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking, Balcony

  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Balcony

Superior Room, 1 King Bed, Non Smoking, Balcony

Superior Room, 1 King Bed, Non Smoking, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Non Smoking, Balcony

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Balcony (with Sofabed)

Room amenity

Suite, 2 Double Beds, Non Smoking, Balcony (with Sofabed)

  • 46 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed)

  • 46 sq m
  • Sleeps 5
  • 2 Double Beds

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About this property

Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

Eco-certified hotel with a fitness center and a 24-hour business center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and self parking.
Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre offers 118 accommodations with safes and coffee/tea makers. Rooms open to balconies. 55-inch flat-screen televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre. During your stay, you're just a quick walk from Granville Street. You'll find features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at The Edge Social Grill, a family restaurant that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Granville Street and 14 minutes by foot from BC Place Stadium
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 5 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5500 square feet (511 square meters) and includes a conference center. A fitness center, a vending machine, and multilingual staff are also featured at the eco-certified Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre. For a fee, parking is available.

This Vancouver hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
The Edge Social Grill - This family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), Czech, English, Filipino, French, Hindi, Japanese, Slovak, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 32.55 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 23 for adults and CAD 10 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Edge Social Grill

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (5,500 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per accommodation, per night, plus a deposit of CAD 50 per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 16 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per day
  • Resort fee: CAD 2.10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 23 for adults, and CAD 10 to 15 for children
  • Covered self parking fee: CAD 32.55 per day
  • Pet deposit: CAD 50 per day
  • Pet fee: CAD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Chateau Granville
Best Western Granville
Best Western Plus Chateau
Best Western Plus Chateau Granville Hotel Vancouver
Best Western Plus Chateau Granville Vancouver
Best Western Plus Granville
Chateau Best Western Granville
Chateau Granville
Chateau Granville Best Western
Granville Best Western
Best Western Plus Chateau Granville Hotel
Best Western Plus Chateau Granville
Best Western Plus Chateau Granville Hotel Suites
Best Western Plus Chateau Granville Hotel Suites

Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1002 reviews
Rating 8 - Good. 271 out of 1002 reviews
Rating 6 - Okay. 92 out of 1002 reviews
Rating 4 - Poor. 45 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Samson

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Outdated room, found some stains on bed sheets, room had a stench
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

jeannette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

We needed to find a hotel close to the Vancouver General Hospital and randomy chose this one. What a great find! The staff were so good and accommodating to our every need. We would highly recommend this hotel and we will be back again!
Stayed 1 night in Jan 2025

10/10 Excellent

Margaret

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place
Stayed 1 night in Jan 2025

6/10 Okay

Jonathan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Drug dealers, sex shops and vagrants outside the front door. Staff very polite and nice. Accommodation clean and on site parking useful.
Stayed 3 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

2/10 Terrible

Natalie

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Stayed 1 night in Oct 2024

10/10 Excellent

Frehiwet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff were very friendly and cooperative!
Stayed 4 nights in Jan 2025

8/10 Good

Vicki

Stayed 1 night in Oct 2024

8/10 Good

Leon

Stayed 2 nights in Dec 2024

10/10 Excellent

Hayley

Liked: Cleanliness, property conditions & facilities, room comfort
Was a good stay, huge room, got upgraded to a suite for free
Stayed 5 nights in Dec 2024

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok.
Stayed 2 nights in Dec 2024

6/10 Okay

Alexander

Disliked: Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Tiffany

Stayed 1 night in Dec 2024

10/10 Excellent

GREG

Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Stayed 2 nights in Dec 2024

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ynah Patricia, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff are helpful and friendly
Stayed 3 nights in Dec 2024

6/10 Okay

ARLINE

Stayed 1 night in Dec 2024

10/10 Excellent

Sergio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent concierge Juan
Stayed 5 nights in Dec 2024

10/10 Excellent

Stormy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! We will be back!
Stayed 1 night in Dec 2024

10/10 Excellent

Yuri and Harry

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice place to stay.
Stayed 1 night in Dec 2024

4/10 Poor

Marlen

Travelled with family
Disliked: Property conditions & facilities
Run down hotel

8/10 Good

Donal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short and sweet

Short and sweet. Room to pull the vehicle up at the front to unload.
Stayed 1 night in Dec 2024