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Thon Hotel Polar

3-star property
Grønnegata 45, Tromsø, (01) 562 1066
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4.2 out of 5
Very good!
See all 18 ebookers Reviews

"We love the location in Tromsø; so many locations are within a short walk, and local bus routes stop nearby. If you’re lucky, the view to the rear is ... " More

By a verified traveller on Mon 23 Dec 2019

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Standard Double Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Single Room, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Basic Twin Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, 2 Double Beds, Non Smoking (Standard)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

The free breakfast at Thon Hotel Polar gets high marks from our customers. During your stay, you're just a quick walk from Tromso Cathedral. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Tromso Cathedral and 3 minutes on foot from Art Museum of Northern Norway
  • Pets welcome for a fee

Thon Hotel Polar ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Thon Hotel Polar

Everyone (9) Couples (6) Family (2)
5 out of 5
We love the location in Tromsø; so many locations are within a short walk, and local bus routes stop nearby. If you’re lucky, the view to the rear is breathtaking.

Posted by on 23 Dec 2019

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Comment from Hotel Management

8 Jan 2020 by Birgitte

Thank you for staying with us on your trip to Tromsø. we are happy to read you enjoyed your time here with us. we hope to welcome you again on another occasion to Tromsø! Best regards

4 out of 5

Posted by on 17 Mar 2019

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Comment from Hotel Management

3 Apr 2019 by Birgitte Ross

Thank you for booking your stay on Thon Hotel Polar. We hope you enjoyed your time here. We hope to welcome you back on another occasion.

5 out of 5

Exceptional staff and assistance

We were supposed to stay at Hotel Polar for the nights of 12 and 13 February 2014. Unfortunately my girlfriend broke her leg a few days before and we had to quickly cancel our trip and make a quick and unexpected return home. We had a few hours in Tromso between the flights and we went at the reception where she could rest for a while. The reception manager that evening, a fine gentleman Mikail proved very patient, understanding and extremely helpful in regard to our unfortunate situation. Even if the booking was a prepaid non-refundable one, Hotel Polar together with the extremely helpful people at this website, worked out a complete refund for us. I really hope we will be able to return to Tromso next year in better health and undoubtedly, Thon Hotel Polar will be our hotel of choice. Thank you very much for a very professional and human oriented service and for tweaking around a few procedures to help some people which were in a very unhappy situation. A rare feat from service providers these days. Gratefully yours, Vlad

Posted by on 24 Feb 2014

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4 out of 5

Better than "budget"

The price for Norway hotels was quite high so we paid quite a lot of this, but as it was rated as "budget" I was a little worried, however it was a lovely hotel. The room was really nice and spacious, with sofa, chair, flat screen tv. Bed was comfortable but a little on the small side. Breakfast was quite varied and availability was good. They had a coffee machine in the hotel lobby that did free drinks which was very popular but would have been nice to have hot drink making facilities in the bedroom. Location was very central and easy to get to main high street and pick up points within 5 minutes.

Posted by on 14 Feb 2013

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5 out of 5
Flecken auf dem Teppich im Flur

Posted by on 10 Sep 2022

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4 out of 5
Ausgezeichnetes und reichhaltiges Frühstück!

Posted by on 19 Jul 2022

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Comment from Hotel Management

26 Aug 2022 by Anne-Front Desk

Glad to hear that you enjoyed our breakfast :)

4 out of 5
Breakfast variety is amazing

Posted by on 27 Feb 2022

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5 out of 5
tolle lage, gutes frühstück, herrliche zimmer und Bad, genügend platz für Reisende

Posted by on 16 Mar 2020

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Comment from Hotel Management

20 Apr 2020 by Birgitte

Thank you for taking the time to givce us your feedback. and thank you for mentioning the breakfast we serve, we are happy to read you had a good stay here with us. we hope to welcome you again on another occasion to Tromsø. Have a good day.

4 out of 5
Hotel bien situe et chambre familiale suffisamment grande pour 4 Petit dejeuner varie et complet

Posted by on 9 Aug 2019

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Comment from Hotel Management

14 Aug 2019 by Victoria

Thank you for taking the time to give us your feedback. We are happy to hear you enjoyed your stay! Welcome back on another occasion.

4 out of 5
Aamupala oli todella hyvä ja kattava. Ja sängyt mukavat nukkua.

Posted by on 5 Aug 2019

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Comment from Hotel Management

7 Aug 2019 by Birgitte

Thank you for taking the time to give us your feedback. We are happy to hear you enjoyed your stay and that you liked the breakfast we're serving. Welcome back on another occasion.

About the Thon Hotel Polar

Location Grønnegata 45, Tromsø, 9008

Property Features

There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A health club, a vending machine, and concierge services are also featured at the business-friendly Thon Hotel Polar. This Tromsø hotel is smoke free.

  • 131 guestrooms or units
  • 9 levels
  • Conference rooms
  • Buffet breakfast (free)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Beauty salon
  • Computer for guest use
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Room Amenities

Thon Hotel Polar offers 131 accommodations with minibars and a hairdryer. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. This Tromsø hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • Flat-screen television
  • Electric kettle
  • Luxury bedding
  • Shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Thon Hotel Polar has a restaurant serving lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include a health club.

  • Golfing on site

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NOK 200.0 per night.
  • Cots (infant beds) are available for NOK 100.0 per night.

Pet Policy

  • Pets: NOK 400 per accommodation, per stay, plus a deposit of NOK 400 per stayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: NOK 290 per day
  • Pet deposit: NOK 400 per stay
  • Pet fee: NOK 400 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: NOK 100.0 per night
  • Rollaway bed fee: NOK 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Thon Polar
  • Thon Hotel Polar
  • Thon Hotel Polar Tromso
  • Thon Polar
  • Thon Polar Hotel
  • Thon Polar Tromso
  • Thon Hotel Polar Hotel
  • Thon Hotel Polar Tromsø
  • Thon Hotel Polar Hotel Tromsø

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.