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Allure Hotel & Apartments

4.5 star property

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Photo gallery for Allure Hotel & Apartments

TV, iPod dock
Mountain view
Desk, laptop workspace, blackout curtains, soundproofing
Balcony
Coffee/tea maker, electric kettle

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • Gym
  • Air conditioning
  • Free WiFi

Explore the area

Map
Cnr Morehead St and McIlwraith St, South Townsville, QLD, 4810
  • Museum of Tropical Queensland
    ‪16 min walk‬
  • Cultural Centre Townsville
    ‪17 min walk‬
  • Queensland Country Bank Stadium
    ‪17 min walk‬
  • Townsville, QLD (TSV)
    ‪17 min drive‬

Room options

View all photos for Studio Twin

Studio Twin

Studio Twin

  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for 3 Bedroom Apartment

TV, iPod dock

3 Bedroom Apartment

  • 127 sq m
  • Marina view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Studio King

Studio King

Studio King

  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Apartment

TV, iPod dock

2 Bedroom Apartment

  • 99 sq m
  • Marina view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

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The price is €67
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includes taxes & fees
2 Mar - 3 Mar
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About this property

Allure Hotel & Apartments

Luxury Townsville hotel in South Townsville with free parking
An outdoor pool, a fitness center, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Allure Hotel & Apartments offers 45 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at Allure Hotel & Apartments, you're just a quick walk from Maritime Museum of Townsville. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Magnetic Island Ferry Terminal and a few minutes from Queensland Country Bank Stadium
Allure Hotel & Apartments offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the luxury Allure Hotel & Apartments. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Townsville hotel is smoke free.

Languages

English, Greek, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a carport and a garage

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Reception hall
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • A meeting room

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email with special check-in instructions and lockbox information prior to arrival; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and window guards
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Allure Hotel Apartments South Townsville
Allure Hotel Apartments
Allure South Townsville
Allure & Apartments Townsville
Allure Hotel & Apartments Hotel
Allure Hotel & Apartments South Townsville
Allure Hotel & Apartments Hotel South Townsville

Allure Hotel & Apartments Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 310 out of 677 reviews
Rating 8 - Good. 242 out of 677 reviews
Rating 6 - Okay. 78 out of 677 reviews
Rating 4 - Poor. 22 out of 677 reviews
Rating 2 - Terrible. 25 out of 677 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms, clean and well-appointed
Stayed 3 nights in Nov 2024

10/10 Excellent

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious apartment, had all the necessary appliances, the air cons were a bit noisy but overall nice place
Stayed 1 night in Nov 2024

6/10 Okay

Erin

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Terrible service. Were not informed of amenities, how to use card passes etc. Complained about our room was dirty, air conditioner didn’t work - doors were damaged and walls were dirty. Checked out a day early and was told a manager would call us. It’s been 4 days and have not been contacted.

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and Secure is The Allure
The Allure Hotel is geographically perfectly placed in South Townsville as it’s within walking distance to the food and shopping precinct in Palmer Street and the City Very safe and secure with off street parking available. Easy check in and the staff are flexible, helpful and friendly. They are very proud to be working in this Hotel. There is a fabulous cafe in the complex that serves the freshest and delicious food and coffee. Opened about 6 hours a day which is ideal. I was fortunate to have a room on the 8th floor and the view was ever changing with the highlight being the new Cowboys Bank Stadium that often at night was lit up purple. Absolutely stunning for The Stadium encapsulates the horizon. Safety is a priority in this complex and with the swipe cards for access , security was ensured Room very comfortable, clean and met our needs. Loved the separate lifts for each section and they were quiet and fast. Totally recommend The Allure for a secure and safe place to stay in wonderful Townsville.
Stayed 7 nights in Oct 2024

10/10 Excellent

MARK

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff reception is first class Property and cleanliness is immaculate Coffee shop A1 Will certainly be back
Stayed 2 nights in Oct 2024

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Wilfred

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Would stay here again
Very enjoyable stay and lovely clean spacious apartment. Close proximity to restaurants Only negative is attitude of receptionist when we checked in
Stayed 3 nights in Oct 2024

8/10 Good

Trudi

Liked: Staff & service
Stayed 5 nights in Oct 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, and location excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Jasandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Amy

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Safe clean comfortable
Stayed 3 nights in Oct 2024

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Nice stay. Staff friendly & accomodating. Easy access to city, strand & restaurants. Would stay again
Stayed 7 nights in Sep 2024

6/10 Okay

David

Stayed 2 nights in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Studio apartment was clean and the bed comfortable.Easy walk into the CBD, or to the stadium. Staff were friendly and helpful. Note, they advertise foxtel pay tv channels but that is only if you have your own paid account with the ap, so not really available (slightly deceptive). Studio was not serviced daily but that is OK, easy enough to get extra toiletries etc from reception.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tiarna

Stayed 2 nights in Jun 2024

10/10 Excellent

sharyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful unit, comfortable, great view. Well located near shops and restaurants. Only issue was that onsite parking was not guaranteed.
Stayed 3 nights in Sep 2024

8/10 Good

paramjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Geoff

Stayed 1 night in Aug 2024

10/10 Excellent

Ulamila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful apartment Highly recommend
Stayed 7 nights in Sep 2024

8/10 Good

Garth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Brett

Travelled with family
I couldn't check in, I was sent no information, the app gave me no option and no one answered the emergency phone so I had to spend an extra $60 booking somewhere else at midnight after trying to get in for over an hour. I've been refunded and they've apologised but it wasn't a great experience for my daughter and I.
Stayed 2 nights in Sep 2024

10/10 Excellent

SLUMBERCORP AUST

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024