Allure Hotel & Apartments

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Allure Hotel & Apartments

TV, iPod dock
Balcony
Mountain view
Desk, laptop workspace, blackout curtains, soundproofing
Coffee/tea maker, electric kettle

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Parking included
  • Housekeeping
  • Gym
  • Air conditioning
  • Laundry

Explore the area

Map
Cnr Morehead St and McIlwraith St, South Townsville, QLD, 4810
  • Museum of Tropical Queensland
    16 min walk
  • Queensland Country Bank Stadium
    17 min walk
  • Castle Hill
    2 min drive
  • Townsville, QLD (TSV)
    17 min drive

Room options

Studio Twin

  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

3 Bedroom Apartment

  • 127 sq m
  • Marina view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Studio King

  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

2 Bedroom Apartment

  • 99 sq m
  • Marina view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

Similar properties

About this property

Allure Hotel & Apartments

Luxury Townsville hotel in South Townsville with free parking
An outdoor pool, a fitness center, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Allure Hotel & Apartments offers 45 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at Allure Hotel & Apartments, you're just a quick walk from Maritime Museum of Townsville. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Steps from Maritime Museum of Townsville and 11 minutes by foot from Perc Tucker Regional Gallery
Allure Hotel & Apartments offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. A terrace, a vending machine, and multilingual staff are also featured at the luxury Allure Hotel & Apartments. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Townsville hotel is smoke free.

Languages

English, Greek, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a carport and a garage

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Reception hall
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • A meeting room

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email with special check-in instructions and lockbox information prior to arrival; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and window guards
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Allure Hotel Apartments South Townsville
Allure Hotel Apartments
Allure South Townsville
Allure & Apartments Townsville
Allure Hotel & Apartments Hotel
Allure Hotel & Apartments South Townsville
Allure Hotel & Apartments Hotel South Townsville

Allure Hotel & Apartments Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 309 out of 673 reviews" "
Rating 8 - Good. 242 out of 673 reviews" "
Rating 6 - Okay. 76 out of 673 reviews" "
Rating 4 - Poor. 22 out of 673 reviews" "
Rating 2 - Terrible. 24 out of 673 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Studio apartment was clean and the bed comfortable.Easy walk into the CBD, or to the stadium. Staff were friendly and helpful. Note, they advertise foxtel pay tv channels but that is only if you have your own paid account with the ap, so not really available (slightly deceptive). Studio was not serviced daily but that is OK, easy enough to get extra toiletries etc from reception.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tiarna

Stayed 2 nights in Jun 2024

10/10 Excellent

sharyn

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful unit, comfortable, great view. Well located near shops and restaurants. Only issue was that onsite parking was not guaranteed.
Stayed 3 nights in Sep 2024

8/10 Good

paramjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Geoff

Stayed 1 night in Aug 2024

10/10 Excellent

Ulamila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful apartment Highly recommend
Stayed 7 nights in Sep 2024

8/10 Good

Garth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Brett

Travelled with family
I couldn't check in, I was sent no information, the app gave me no option and no one answered the emergency phone so I had to spend an extra $60 booking somewhere else at midnight after trying to get in for over an hour. I've been refunded and they've apologised but it wasn't a great experience for my daughter and I.
Stayed 2 nights in Sep 2024

10/10 Excellent

SLUMBERCORP AUST

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a 3 bedroom apartment which was lovely, spacious, comfortable and clean. Thankyou.
Stayed 1 night in Aug 2024

6/10 Okay

Ann-Marie

Liked: Cleanliness, staff & service
My room was clean but it was odd that it had a sort of self catering feel with cutlery and plates but no cooking facilities. The room wasn’t serviced due to covid times? And if I had used plates etc, I’d have to wash them in the bathroom sink. Reception only opened 9-5 and cafe opened limited hours and not every day. It was a mix of hotel and apartments but it’s like it couldn’t make up its mind and therefore didn’t really cater for either needs! It was fine but odd!
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Faris

Stayed 1 night in Jul 2024

10/10 Excellent

Nyomi

Stayed 1 night in Jun 2024

8/10 Good

Charmaine

Liked: Staff & service
Disliked: Room comfort
Bit of good and bit of could-be-improved
The service I received initially was exceptional! I wanted to check in early and they made every possible accommodation for me and specially cleaned a room for me to get into as soon as possible. The staff were friendly and exceptionally helpful and hospitable. The bed however was not very comfortable. It was probably quite old and needs either a topper or to be replaced. The room was not serviced at all. A service/freshen would have been appreciated even if it was only every three days. After an 8-day stay it felt quite stuffy. The location was fantastic! I walked into the city most days. Restaurants, pubs and eating places were sooo convenient!
Stayed 7 nights in Jun 2024

8/10 Good

Seng Wei

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good stay just over priced
Overall good location and good stay, just didn’t feel like it was worth it for the price we paid.
Stayed 3 nights in Jul 2024

8/10 Good

Chantelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean however quite tired considering what we paid.
Stayed 4 nights in Jun 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean big rooms
Stayed 1 night in Jun 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view of lake
Great spot close to walking shops etc
Stayed 2 nights in Jun 2024

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and view
Stayed 4 nights in May 2024

8/10 Good

Chun Keung

Business traveller
Liked: Cleanliness, staff & service, amenities
Check in was quick and easy. Lots of dining options in walking distance. Area is generally quiet. Room is very spacious and in good condition aesthetics wise. Ceiling light above desk was not working, which was an issue for someone travelling for business and needs to work after dark. Was too late to do anything about it once found out (reception closes at 5pm). Aircon in the room was also extremely loud and ceiling fan looked extremely sketchy, wobbling so much you'd feel unsafe to use it. Ended up just opening the windows.
Stayed 1 night in May 2024

4/10 Poor

Casey

Stayed 1 night in May 2024

10/10 Excellent

Chris

Stayed 3 nights in Apr 2024