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Sonder The Slate

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonder The Slate

Premium Suite, 1 King Bed, Balcony
Premium Suite, 1 King Bed, Balcony | View from property
Suite, 1 King Bed, Balcony | Terrace/patio
Exterior
Deluxe Suite, 1 Queen Bed | Living area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Air conditioning
  • Free WiFi

Explore the area

Map
348 Adelaide Street West, Toronto, ON, M5V1R7
  • The Path
    1 min walk
  • Queen Street West
    3 min walk
  • Princess of Wales Theatre
    5 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    12 min drive

Room options

View all photos for Premium Suite, 1 King Bed, Balcony

Premium Suite, 1 King Bed, Balcony | Living area

Premium Suite, 1 King Bed, Balcony

  • 60 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Queen Bed

Deluxe Suite, 1 Queen Bed | Living area

Deluxe Suite, 1 Queen Bed

  • 45 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 20 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony

  • 71 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Balcony

Superior Suite, 1 King Bed, Balcony | Living area

Superior Suite, 1 King Bed, Balcony

  • 70 sq m
  • 1 bedroom
  • 1.5 bathrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About this property

Sonder The Slate

Aparthotel in Toronto, a short walk to Rogers Centre
This smoke-free aparthotel features concierge services and free WiFi in public areas. Each apartment offers a coffee/tea maker, an electric kettle, and a flat-screen TV with digital channels. A hair dryer, an iron/ironing board, and free toiletries are among the other amenities that guests will find. Housekeeping is available on request.
Sonder The Slate offers 27 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. 42-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Housekeeping is offered on request and hypo-allergenic bedding can be requested. Cribs/infant beds (complimentary) are also available.
During your stay at Sonder The Slate, you're just a quick walk from Rogers Centre. Free WiFi in public areas and concierge services are available. This comfortable aparthotel has 27 apartments. Each apartment includes amenities such as a flat-screen TV and a coffee maker.
  • Each apartment offers a flat-screen TV, a coffee maker, and an ironing board
  • Free WiFi in some public areas
  • Services include a concierge, luggage storage, and a virtual front desk
  • Just a 3-minute walk from Queen Street West and 8 minutes by foot from Rogers Centre
As a guest of Sonder The Slate, you'll find concierge services and an elevator. WiFi is free in public spaces.

This 3.5-star Toronto aparthotel is smoke free.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Free WiFi

Family friendly

  • Free cot/infant bed

Food and drink

  • Fridge (mini)
  • Electric kettle
  • Coffee/tea maker

Bedrooms

  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Shampoo
  • Free toiletries
  • Hairdryer
  • Toilet paper
  • Towels provided
  • Soap

Entertainment

  • 42-inch flat-screen TV with digital service
  • Streaming services

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Virtual front desk

Location highlights

  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 27 rooms
  • Individually furnished

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's Sonder mobile app before check-in.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonder | The Slate
Sonder The Slate Toronto
Sonder The Slate Aparthotel
Sonder The Slate Aparthotel Toronto

Sonder The Slate Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 90 out of 192 reviews" "
Rating 8 - Good. 46 out of 192 reviews" "
Rating 6 - Okay. 23 out of 192 reviews" "
Rating 4 - Poor. 13 out of 192 reviews" "
Rating 2 - Terrible. 20 out of 192 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would stay here again
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Shauna

Liked: Cleanliness
Property was nice but extremely loud. Didn’t sleep great and heard traffic and people outside all night. Also the check in process was extremely difficult and took a while but the Sonder customer service reps. was helpful.
Stayed 1 night in Aug 2024

2/10 Terrible

Jacob

Bathroom door was way too heavy. I’m a big guy, so I could not imagine how someone elderly or disabled would get into the bathroom. Shower curtain didn’t cover the whole shower, bathroom floor got soaked. Received messages from the hotel in the middle of the night making it hard to sleep. Windows did nothing to curb the noise. Had to check multiple times that there wasn’t an open window to explain the amount of noise in the room.
Stayed 1 night in Aug 2024

10/10 Excellent

Tammi-lynn

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jasdeep

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Like how clean and quite the place was just didn’t like how there is someone in the main lobby at all times
Stayed 1 night in Jul 2024

10/10 Excellent

andrew

Stayed 1 night in Jul 2024

10/10 Excellent

Tobias

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and well located property. Management was extremely helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Alain

Travelled with family
Liked: Amenities
Well situated downtown and nice loft
Stayed 1 night in Jun 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great spot!
Stayed 1 night in May 2024

2/10 Terrible

Nikita

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveller

Business traveller
Disappointing Customer Service at Sonder
I recently stayed at Sonder The Slate and can only give it a 1-star review. The overall stay was just okay and definitely not worth the price due to their abhorrent customer service. Upon arrival, my booked loft room wasn't available, and they moved me to a basic room. I contacted support through the chat function on their app. When I explained, this was not the room that I booked and would like to be put in the room I booked, she stated she wasn't able to do that. When I then asked to be compensated for the price difference, the agent insisted that they were the same price, so they wouldn't have provide me with any refund. I had to prove otherwise with receipts, as I had booked a coworker into one of their regular room for the same days. Only then did she change her tune and admit their was a price difference but refused to reimburse me because she said, and I quote "it wasn’t that much of a difference." Frustrated, I requested to cancel and get a refund to find another place to stay, to which she said no, I had to stay in that room. Eventually, I called customer service and spoke to a nice gentleman on the phone, and thankfully, the new agent immediately apologized and agreed to fully reimburse me due to their error and the unavailability of the loft room I originally booked. While the stay was manageable, the initial customer service experience left a horrible taste. I won't be returning, nor will I book my colleagues or recommend this place to anyone in the future
Stayed 2 nights in Jan 2024

10/10 Excellent

Monisha

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Abdulsemiu

Liked: Cleanliness, amenities, property conditions & facilities
I had a pleasant stay here and would definitely be back.

8/10 Good

Charity

Liked: Room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Kurtis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The area was great with an AWESOME pizza place just across the road and a quaint little bar right beside the front entrance. It was within walking distance of the Art Gallery, Scotiabank Theater and Union Station which was pivotal to our trip. Checking in was a little more complicated than I would have liked but after we were able to get in everything was smooth from there.

8/10 Good

Kohshi

Liked: Cleanliness, amenities
Need more power outlet.
Stayed 4 nights in Oct 2023

4/10 Poor

Robert

Stayed 2 nights in Sep 2023

6/10 Okay

maurizio

Stayed 4 nights in Aug 2023

8/10 Good

Lawrence & Stacey

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Once you’re in it’s beautiful. Getting there was a nightmare driving. Best to take transit and don’t worry about a vehicle.
Stayed 2 nights in Aug 2023

6/10 Okay

Kate

Liked: Cleanliness
Disliked: Property conditions & facilities
We enjoyed the walk-able location to our venues for the weekend. The property itself left something to be desired. We could hear our neighbours through the walls. There were no extra linens and when we asked the cleaning lady we were told no. The room has drywall cracking, ceiling tiles falling down and lightbulbs that need replacing in very dark areas of the room. Bathroom doors were almost too heavy to open. Floors and carpets needed a good cleaning, our socks were filthy after 1 night of walking around. There were no extra bed linens for the pull out couch. Full size Kitchen was spacious and well stocked with plates, cups, kettle, etc. which allowed us to bring some of our food to save on costs.
Stayed 2 nights in Aug 2023

10/10 Excellent

Mark

Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
A great disappointment
The room was sparse. The furniture cheap. Only 1 rickety chair thats more like a stool. The door handle tonthe bathroom was loose and the bathroom door was stiff and heavy sonhard to open. All electrical sockets were difficult to find and access. The television was old and had only 1 channel. Poor sound isolation in the rool so Incould hear everybspund outside my door and window. This room cost me almost as much as rooms at the big name chain hotels...but such a difference in standards. Even the finishings on the drywall were bad. I will never patronize this hotel chain again.
Stayed 2 nights in Jul 2023

8/10 Good

Jon

Stayed 4 nights in Jul 2023

10/10 Excellent

tammy

Stayed 4 nights in Jun 2023