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Sheraton Centre Toronto Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Centre Toronto Hotel

Executive lounge
Exterior
Executive lounge
Point of interest
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Pet-friendly

Explore the area

Map
Toronto, ON
  • Nathan Phillips Square
    ‪2 min walk‬
  • CF Toronto Eaton Centre
    ‪5 min walk‬
  • Downtown Yonge
    ‪6 min walk‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Junior Suite, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Room, 1 King Bed, Garden View

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Down duvets, pillow-top beds, in-room safe, desk

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Room, 1 Queen Bed

Down duvets, pillow-top beds, in-room safe, desk

Club Room, 1 Queen Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

Club Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(16 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View

Room, 2 Queen Beds, Non Smoking, Garden View

Room, 2 Queen Beds, Non Smoking, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, Pool View (Balcony)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(30 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Down duvets, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(104 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(92 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Centre Toronto Hotel

Eco-certified Toronto hotel connected to a shopping center, steps from Nathan Phillips Square
This smoke-free hotel features 2 restaurants, an indoor pool, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Centre Toronto Hotel offers 1372 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton Centre Toronto Hotel's great location gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from CF Toronto Eaton Centre. Enjoy features like free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from Nathan Phillips Square and 5 minutes by foot from CF Toronto Eaton Centre
  • Bus station shuttle service available for a fee
  • Dogs welcome for free (restrictions apply)
Sheraton Centre Toronto Hotel offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 60 meeting rooms are available. Event space at this hotel measures 5383 square feet (500 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Sheraton Centre Toronto Hotel. Parking is available for a fee. A complete renovation of Sheraton Centre Toronto Hotel was completed in March 2022.

This Toronto hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
43 Down - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
Dual Citizen - Overlooking the garden, this café serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (CAD 71.19 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Bus station shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 5-30 for adults and CAD 5-30 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • 43 Down
  • Dual Citizen

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (5383 square feet)
  • Meeting rooms - 60

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 119
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property – March 2022
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch TV
  • TV channels
  • iPod dock
  • Films for purchase

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 88 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 40 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 5 to 30 for adults, and CAD 5 to 30 for children
  • Covered valet parking fee: CAD 71.19 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton

Sheraton Centre Toronto Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1438 out of 2229 reviews" "
Rating 8 - Good. 471 out of 2229 reviews" "
Rating 6 - Okay. 154 out of 2229 reviews" "
Rating 4 - Poor. 85 out of 2229 reviews" "
Rating 2 - Terrible. 81 out of 2229 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the whole stay. My only two issues were: 1. The hair dryer did not work which bummed me out 2. The valets were incredibly hostile.
Stayed 3 nights in Oct 2024

10/10 Excellent

Amir

Stayed 1 night in Sep 2024

4/10 Poor

Francesco, WESTMOUNT

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
My room was on the 6th floor facing Queen Street and there was loud construction outside my window until 3am! I had to wear ear plugs on my second night as I could not sleep. The room is old and tried looking. The gym is excellent. The service was overall very good.
Stayed 2 nights in Oct 2024

8/10 Good

Yves, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room redone, but still have an old vibe the way the set up is and with carpeted floor. Great view on the city and pool.
Stayed 1 night in Aug 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

william

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2024

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
The Sheraton is the perfect location for exploring Toronto.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tracey

Stayed 1 night in Sep 2024

6/10 Okay

Nicole

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, great amenities. Overall a very pleasant stay. Hope to be back in the future.
Stayed 1 night in Oct 2024

10/10 Excellent

Tanya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a greet stay. Friendly staff
Stayed 1 night in Jul 2024

8/10 Good

Phillipa

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel with spacious rooms
Staff could be more helpful on front desk at check in and when questions asked. Noise from construction in city audible from room so first night difficult to sleep but this is an issue across the city. Lovely room with comfy beds and quiet air conditioning
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan, Brampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel because has great facilities working 24 hours like swimming pool and the gym.
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice location, loud, good service overall.
Nicely located near downtown attractions like CN Tower, Hockey HoF, Aquarium, Dundas Square. Many places to eat, shop, and drink nearby. Walls were thin - could hear noisy neighbors loudly and clearly. Guests were noisy in hallways late at night. Bar drinks were great but pricey. Elevators were sometimes not working properly but overall elevator access to higher floors were not a problem. Help at the front desk was good, if you didn't have to wait in line. Biggest gripe: We asked them to call us a cab when we got back from touring the city, and they had a car waiting for us. Seemed great until they escorted us into a Mercedes SUV that charged us a fortune to go to Billy Bishop Airport which within (long) walking distance - easily $40-50 more than a cab. Felt scammed. Oh, that at the pillows - way too soft. They crush down to nothing.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sheilla

Liked: Cleanliness, staff & service, property conditions & facilities
Location and was great!
Stayed 1 night in Oct 2024

10/10 Excellent

Carmen

Liked: Property conditions & facilities
Beautiful hotel, service is wonderful. Easy check in and check out.
Stayed 1 night in Oct 2024

10/10 Excellent

Caroline

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff and beautiful property.
Stayed 1 night in Oct 2024

6/10 Okay

danielle

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Stayed 1 night in Sep 2024

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Phoebe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I have stayed in this hotel before and we have an excellent experience during our stay. The staff are friendly, our room was clean and secure.
Stayed 2 nights in Oct 2024