Sheraton Centre Toronto Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Centre Toronto Hotel

Executive lounge
Executive lounge
Exterior
Point of interest
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
Toronto, ON
  • Nathan Phillips Square
    2 min walk
  • CF Toronto Eaton Centre
    5 min walk
  • Ed Mirvish Theatre
    8 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    13 min drive

Room options

Suite, 1 King Bed, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Junior Suite, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Room, 1 King Bed, Garden View

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 Bedroom

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Club Room, 1 Queen Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Club Room, 2 Queen Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking, Garden View

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Pool View (Balcony)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Sheraton Centre Toronto Hotel

Eco-certified Toronto hotel connected to a shopping center, steps from Nathan Phillips Square
This smoke-free hotel features 2 restaurants, an indoor pool, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton Centre Toronto Hotel offers 1372 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton Centre Toronto Hotel's great location gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from CF Toronto Eaton Centre. Enjoy features like free WiFi in public areas, plus 2 restaurants and an indoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include 2 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from Nathan Phillips Square and 5 minutes by foot from CF Toronto Eaton Centre
  • Bus station shuttle service available for a fee
  • Dogs welcome for free (restrictions apply)
Sheraton Centre Toronto Hotel offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 60 meeting rooms are available. Event space at this hotel measures 5383 square feet (500 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Sheraton Centre Toronto Hotel. Parking is available for a fee. A complete renovation of Sheraton Centre Toronto Hotel was completed in March 2022.

This Toronto hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
43 Down - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.
Dual Citizen - Overlooking the garden, this café serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (CAD 71.19 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Bus station shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 5-30 for adults and CAD 5-30 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • 43 Down
  • Dual Citizen

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • Outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (5383 square feet)
  • Meeting rooms - 60

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 119
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property – March 2022
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch TV
  • TV channels
  • iPod dock
  • Films for purchase

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 15 to January 14:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 88 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 40 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 5 to 30 for adults, and CAD 5 to 30 for children
  • Covered valet parking fee: CAD 71.19 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Toronto Centre
Hotel Toronto Centre
Sheraton Centre Toronto
Sheraton Centre Toronto Hotel
Sheraton Hotel Toronto Centre
Sheraton Toronto Centre
Sheraton Toronto Centre Hotel
Toronto Centre Hotel
Toronto Centre Sheraton
Sheraton Hotel Downtown Toronto
Sheraton Toronto Downtown
Sheridan Hotel Toronto
Toronto Sheraton

Sheraton Centre Toronto Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1391 out of 2168 reviews" "
Rating 8 - Good. 462 out of 2168 reviews" "
Rating 6 - Okay. 148 out of 2168 reviews" "
Rating 4 - Poor. 83 out of 2168 reviews" "
Rating 2 - Terrible. 84 out of 2168 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aubrey

Stayed 2 nights in Aug 2024

10/10 Excellent

Georges

Stayed 1 night in Aug 2024

6/10 Okay

Bradley

Stayed 4 nights in Aug 2024

6/10 Okay

Todd

Liked: Cleanliness, property conditions & facilities
Good location, close to shopping, attractions etc. When getting a room, ensure you ask if its near an elevator. I didn't, and it kept me up most of the night. I wish I was given an option or at the very least paid a different price for what I feel was a detractor in what otherwise would have been an ok room.
Stayed 1 night in Sep 2024

10/10 Excellent

Dima

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
I love the hotel, I have tried almost all hotels in Toronto and Niagara areas, Sheraton properties are the only one that I been to with best customer service, rooms cleanness, and food quality. Parking was the only issue as I had to park one street far which isn’t that bad.
Stayed 2 nights in Aug 2024

10/10 Excellent

danixa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was very good , didnt like it the homeless around on the street
Stayed 2 nights in Sep 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect. Everything was perfect.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marcus

Travelled with family
This is a very nice hotel. Clean and not outdated. Staff was excellent from the assistance outside upon our arrival to the front desk, where Tania took care of me and my family. She was knowledgeable, courteous and very pleasant. We were given information about the restaurants, tours and available services nearby the Sheraton. Housekeeping was always on point. I recommend this hotel if you’re ever traveling to Toronto.
Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities
1 night stay
Location was good and the Receptionist was very nice so we were happy to select this hotel.
Stayed 1 night in Sep 2024

8/10 Good

Christopher Charles Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here over the long weekend with our two young kids and upgraded to the club level. The club lounge here is impeccable - well worth the additional cost. The evening appetizers were varied and delicious, the staff were wonderful, and the space and views were top notch! Overall, the stay was great and the location was perfect for us. The pool was the biggest let down. We booked the hotel specifically for the rooftop pool based on the beautiful photos posted of the loungers, hoping for a bit of a resort feel with our water-loving kids. Found out when we arrived to swim that the two rows of loungers closest to the pool had to be paid for (an additional cost of over $80 per day, for two loungers, bottles of water and ‘snacks’). Outrageous. A member of staff told me it’s usually just one row reserved, but they increase to two rows on long weekends. Hardly ANY were being used. After charging a premium room rate of over $700 a night, that additional charge felt ridiculous and such a tone-deaf money-grab. The only ‘free’ loungers that were available were separated from the pool, which was super inconvenient with kids. I was really annoyed. We ended up at the pool a lot less because of it. Tip: if you have young kids/early bedtimes, check to see if there’s anything happening in Nathan Phillips Square. We didn’t know there was a festival that had music blaring until 11pm - I’d have requested a room on the other side if known.
Stayed 3 nights in Aug 2024

6/10 Okay

Gloria Alexandra Wing Yan

Stayed 3 nights in Sep 2024

6/10 Okay

Sandra Doreen

I really liked the main entrance drop off.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Stayed 2 nights in Aug 2024

8/10 Good

Cherry, Santa Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Amelia

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

8/10 Good

Yonatan

Stayed 1 night in Aug 2024

8/10 Good

Ester

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Stayed 1 night in Aug 2024

10/10 Excellent

Stan

Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and helpful staff. Hotel has a great vibe and was buzzing with activity. Amazing location and overall very good value as well!
Stayed 2 nights in Sep 2024

10/10 Excellent

peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024