4/10 Poor
Doris
29 Oct 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
When I arrived, the exterior of the property had promise but upon entering, I realized that my stay wouldn’t be as expected. The carpets were filthy. I was shown 3 rooms (none of which resembled the photo of the room that I had booked). I had no choice but to choose the best out of the worst. The rooms are dated. The washrooms are in terrible condition. I wrote an email to the proprietor named Kevin Sit but never heard back from him. I received a generic “we apologize for the inconvenience” email from an unnamed staff member. I asked for Kevin to ring me but he hasn’t made contact. This is a glorified hostel. Very disappointing considering it’s advertised as a stylish boutique property. I was hoodwinked. The staff at reception were nice but seemed uneasy about helping.
Doris
Stayed 1 night in Oct 2024