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Pan Pacific Toronto

4.0 star property
VIP Access

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Photo gallery for Pan Pacific Toronto

Exterior
Lobby
Lobby
Seasonal outdoor pool
Deluxe Room, 2 Queen Beds, Balcony

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Parking available
  • Gym

Explore the area

Map
900 York Mills Rd, Toronto, ON, M3B3H2
  • Fairview Mall
    ‪5 min drive‬
  • Aga Khan Museum
    ‪5 min drive‬
  • Ontario Science Centre
    ‪7 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Two Queen

Deluxe Two Queen

Deluxe Two Queen

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King

Premier King

Premier King

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Pan Pacific Toronto

Hotel with 2 restaurants, near Toronto Botanical Garden
Along with 2 restaurants, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, spa services, a microwave in a common area, and a seasonal outdoor pool are onsite.
Pan Pacific Toronto offers 409 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of Pan Pacific Toronto's great location. During your stay, you'll be close to Toronto Botanical Garden. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes tennis courts and a 24-hour gym
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Just a 4-minute drive from Toronto Botanical Garden and 5 minutes from Aga Khan Museum
  • Cats and dogs welcome for a fee
Pan Pacific Toronto offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

21 meeting rooms and limo/town car service are available. Event space at this hotel measures 30000 square feet (2787 square meters) and includes conference space. Spa services, a vending machine, and multilingual staff are also featured at the business-friendly Pan Pacific Toronto. For a fee, parking is available.

Smoking is allowed in designated areas at this Toronto hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Seasons Restaurant - This restaurant serves lunch and dinner.
900 Lounge - Onsite bar. Open daily.
Gilaneh - Onsite restaurant. Open daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Uncovered parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 10 to 25 for adults and CAD 10 to 25 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 900 Lounge
  • Gilaneh
  • Seasons Restaurant

Things to do

  • 24-hour gym
  • 9-hole adjacent golf course
  • Golf caddies
  • Golf carts
  • Seasonal outdoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Pool toys
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 21 meeting rooms
  • 30,000 square feet of conference space

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Tennis courts
The property will be renovating from June 13 2024 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Tennis courts
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay), plus a deposit of CAD 50 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open June 21 and close August 31.
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Prince Toronto
Prince Westin
Prince Westin Toronto
Toronto Prince
Toronto Westin Prince
Westin Prince
Westin Prince Hotel
Westin Prince Hotel Toronto
Westin Prince Toronto
Westin Toronto Prince
Westin Prince Toronto Hotel
Pan Pacific Toronto Hotel
The Westin Prince Toronto
Pan Pacific Toronto Toronto
Pan Pacific Toronto Hotel Toronto

Pan Pacific Toronto Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1382 out of 2884 reviews
Rating 8 - Good. 755 out of 2884 reviews
Rating 6 - Okay. 372 out of 2884 reviews
Rating 4 - Poor. 188 out of 2884 reviews
Rating 2 - Terrible. 187 out of 2884 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Glen

Stayed 1 night in Dec 2024

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities
this was the second or third time i've stayed there and this was the best experience. close by uber to my family.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sameer

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 1 night in Dec 2024

10/10 Excellent

Robin

Stayed 3 nights in Dec 2024

10/10 Excellent

Christian

The location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Melanie, Capreol

Travelled with partner
Wonderful staff and a clean comfortable bed.
Stayed 1 night in Jan 2025

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Khang

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pan Pacific was close to where I needed to be in Toronto, but other amenities as well. My room was clean and stocked. I’d definitely return here for future stays in Toronto.
Stayed 2 nights in Jan 2025

6/10 Okay

JOSEPH

Liked: Cleanliness
Room was nice and a good price, but someone in the room next to me was rather loud at 3am and I couldn’t get a hold of anyone to get it straightened out. There’s no clear instructions on how to contact front desk on or around the phone. Had to experiment. Even then no one answered. I tried calling multiple lines multiple times. Eventually they quieted down on their own but that was annoying. Bed was clean and comfortable. Sheets were nice. Bathroom floor was dirty. A wet towel got dragged on the floor a bit and the bottom side was dark grey, which means the bathroom floor doesn’t get cleaned very well or at all. Kinda gross.
Stayed 1 night in Jan 2025

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for my purpose
Stayed 1 night in Jan 2025

8/10 Good

YOSHIO LORNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms good and the grounds nice
Stayed 9 nights in Dec 2024

10/10 Excellent

behrouz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Munir

Travelled with partner
Liked: Cleanliness, staff & service
It’s a nice hotel in good location if you have a car.
Stayed 1 night in Jan 2025

6/10 Okay

Nadine Alana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Lottie

Stayed 3 nights in Dec 2024

10/10 Excellent

Daphne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 2 nights in Jan 2025

8/10 Good

Perfecto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toronto 2024
I will stay in this hotel anytime I come to Toronto. I actually could have rated it near perfect (4.8) but I do not give perfect scores! Like the rooms being cleaned well everyday. We did not get to try the restaurant however! Thank you.
Stayed 7 nights in Dec 2024

10/10 Excellent

Kesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly environment, and the staff are polite and helpful.
Stayed 1 night in Dec 2024

4/10 Poor

Xiaoyun

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is very outdated. The windows in our room were so dirty and the sliding door to the balcony didn't work at all. The toilet in our room didn't flush too well, needed to hold down the handle for a very long time so that toilet paper didn't come back up. There was a false fire alarm at 9am the morning of our check out, and yet when I called the front desk to ask whether I could check out a bit later than 11am, the staff refused. Parking cost extra, $20/night. It's definitely not up to the 4-star hotel standard. I don't recommend it and will not stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey, Ajax

Travelled with partner
Liked: Cleanliness, staff & service
We stayed for one night to access a nearby event. The room was nice, the bed comfortable, and very clean. But there were some oddities: the HVAC was very loud, some of the furniture was busted/stained, and there is no room service after 11pm - on a Friday night. But it was relatively inexpensive, so overall a great deal.
Stayed 1 night in Jan 2025

8/10 Good

SOFIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Khadija

Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Stayed 3 nights in Dec 2024