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Pan Pacific Toronto

4.0 star property
VIP Access

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Photo gallery for Pan Pacific Toronto

Exterior
Lobby
Lobby
Deluxe Room, 2 Queen Beds, Balcony
Seasonal outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Parking available
  • Gym

Explore the area

Map
900 York Mills Rd, Toronto, ON, M3B3H2
  • Toronto Botanical Garden
    ‪4 min drive‬
  • Shops at Don Mills
    ‪5 min drive‬
  • Fairview Mall
    ‪5 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Two Queen

Deluxe Two Queen

Deluxe Two Queen

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King

Premier King

Premier King

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Pan Pacific Toronto

Hotel with 2 restaurants, near Toronto Botanical Garden
Along with 2 restaurants, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, spa services, a microwave in a common area, and a seasonal outdoor pool are onsite.
Pan Pacific Toronto offers 409 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of Pan Pacific Toronto's great location. During your stay, you'll be close to Toronto Botanical Garden. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes tennis courts and a 24-hour gym
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Just a 4-minute drive from Toronto Botanical Garden and 5 minutes from Aga Khan Museum
  • Cats and dogs welcome for a fee
Pan Pacific Toronto offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

21 meeting rooms and limo/town car service are available. Event space at this hotel measures 30000 square feet (2787 square meters) and includes conference space. Spa services, a vending machine, and multilingual staff are also featured at the business-friendly Pan Pacific Toronto. For a fee, parking is available.

Smoking is allowed in designated areas at this Toronto hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Seasons Restaurant - This restaurant serves lunch and dinner.
900 Lounge - Onsite bar. Open daily.
Gilaneh - Onsite restaurant. Open daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (CAD 20 per night; includes in/out privileges)
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 10-25 for adults and CAD 10-25 for children
  • 2 restaurants
  • 1 bar

Restaurants on site

  • Seasons Restaurant
  • 900 Lounge
  • Gilaneh

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Spa services
  • Tennis

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Pool toys
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (30000 square feet)
  • Meeting rooms - 21

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Deep-pile carpet in room
  • Wheelchair-accessible (may have limits)

More

  • Biodegradable drinking straws
  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • No plastic drinking straws
  • Romance packages available
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Tennis courts
The property will be renovating from June 13 2024 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Tennis courts
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay), plus a deposit of CAD 50 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open June 21 and close August 31.
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Prince Toronto
Prince Westin
Prince Westin Toronto
Toronto Prince
Toronto Westin Prince
Westin Prince
Westin Prince Hotel
Westin Prince Hotel Toronto
Westin Prince Toronto
Westin Toronto Prince
Westin Prince Toronto Hotel
Pan Pacific Toronto Hotel
The Westin Prince Toronto
Pan Pacific Toronto Toronto
Pan Pacific Toronto Hotel Toronto

Pan Pacific Toronto Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1323 out of 2766 reviews
Rating 8 - Good. 725 out of 2766 reviews
Rating 6 - Okay. 355 out of 2766 reviews
Rating 4 - Poor. 184 out of 2766 reviews
Rating 2 - Terrible. 179 out of 2766 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Florence

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We adored our stay! It was close to everything and the beds were really comfortable
Stayed 2 nights in Nov 2024

6/10 Okay

Bonnie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

David

Liked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Dominique

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! It was clean, quiet, and smelt great as soon as we walked in! Only downfall was a lack of staff on the Sunday when checking out so we waited for quite a long time.
Stayed 1 night in Nov 2024

6/10 Okay

Xlexandra

Travelled with group
Liked: Cleanliness, staff & service
Was put in a room above the ballroom wich wasnt aware of until saturday night when the band played till 2 am.phoned lobby numerous times. Havent heard back from management about it

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service
Spacious rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Kwijung

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience!
Stayed 1 night in Nov 2024

6/10 Okay

Shaelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, including our room. It was very clean, modern, etc. Unfortunately, they were having difficulties with their fire alarms which woke us up twice and we had to evacuate. Because the stairs went outside, once we were able to go back to our room..we had to wait for the elevators—we weren’t offered any other way to get back up.
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2024

6/10 Okay

Sophia

Liked: Staff & service
Disliked: Property conditions & facilities
The lobby area is okay, there's a tennis court/basketball court and a swimming pool. The room needs refurbishing badly, which the hotel is in the process of doing. The guest room doors are terribly noisy; I think that's something that should be fixed. There's only one restaurant in the hotel, and no lunch served. All in all, it is a far cry from the days of the Prince Hotel.
Stayed 5 nights in Nov 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples Getaway
Beautiful hotel. Comfortable beds w excellent linens. Enjoyed our stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Caitlin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Modern, updated hotel on beautiful grounds. So many food options across the street. Love staying here
Stayed 1 night in Nov 2024

6/10 Okay

Marizze-Ann

Liked: Staff & service
Price of property was great and staff was amazing!!! I didn’t like how my room was dirty and the common bathrooms around the hotel were also dirty.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dion, Trenton

Stayed 2 nights in Oct 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Chandler

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Pan Pacific Not Terrific
Beds weren’t comfy, elevators weren’t working. Reservation wasn’t ready, lightbulbs were burnt out.
Stayed 1 night in Nov 2024

4/10 Poor

Nancy

Travelled with group
Disliked: Cleanliness
Not like the other Pan Pacific....
I have stayed at other Pan Pacific and this one truly fell short. I am not sure if it's privately owned rather than a chain but it was disappointing. There was a really weird small when you come in to the hotel, a cleaning agent mixed with something dirty. The tub was leaking everywhere and the bottom of the shower was peeling/dirty. I didn't have any interaction with the staff during my stay so I have no opinion about the service.
Stayed 2 nights in Nov 2024

6/10 Okay

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Public transport available - well over an hour by bus to subway to Union Station (CN Tower area). Uber approx $30 each way to CN Tower area, about 40 minute drive. No airport shuttle - needed to Uber due to early morning flight. Old building, poor light in room other than in bathroom. Large windows, but very dirty. Grounds tidy at front of hotel - didn’t view other areas.
Stayed 3 nights in Nov 2024

8/10 Good

Duncan, Calgary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A decent hotel. Of the 3 elevators only 1 or 2 were working as the others were under a 6 month upgrade/maintenance. Biggest drawback to this hotel is turning left to get out of hotel onto an extremely busy 6 lane street. Had to wait forever for traffic to clear so you could turn left. Same with turning left to get into property. Other than that not as bad as I had feared based on some of reviews I read. Very reasonable price for what we got.
Stayed 4 nights in Nov 2024

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Pan Pacific. It was super accessible to get into the city but was an incredibly safe option for us. It was close to restaurants, and coffee shops!
Stayed 3 nights in Nov 2024

8/10 Good

lawry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the bar very nice and at the front desk. Nice safe location
Stayed 1 night in Nov 2024