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Pan Pacific Toronto

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pan Pacific Toronto

Exterior
Deluxe Room, 2 Queen Beds, Balcony
Seasonal outdoor pool
Lobby
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Pool
    Pool
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available

Explore the area

Map
900 York Mills Rd, Toronto, ON, M3B3H2
  • Toronto Botanical Garden
    4 min drive
  • Shops at Don Mills
    5 min drive
  • Fairview Mall
    5 min drive
  • Toronto, ON (YYZ-Pearson Intl.)
    29 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Two Queen

Deluxe Two Queen

Deluxe Two Queen

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King

Premier King

Premier King

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Pan Pacific Toronto

Hotel with 2 restaurants, near Toronto Botanical Garden
Along with 2 restaurants, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, spa services, a microwave in a common area, and a seasonal outdoor pool are onsite.
Pan Pacific Toronto offers 409 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of Pan Pacific Toronto's great location. During your stay, you'll be close to Toronto Botanical Garden. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes tennis courts and a 24-hour gym
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Just a 4-minute drive from Toronto Botanical Garden and 5 minutes from Aga Khan Museum
  • Cats and dogs welcome for a fee
Pan Pacific Toronto offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

21 meeting rooms and limo/town car service are available. Event space at this hotel measures 30000 square feet (2787 square meters) and includes conference space. Spa services, a vending machine, and multilingual staff are also featured at the business-friendly Pan Pacific Toronto. For a fee, parking is available.

Smoking is allowed in designated areas at this Toronto hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Seasons Restaurant - This restaurant serves lunch and dinner.
900 Lounge - Onsite bar. Open daily.
Gilaneh - Onsite restaurant. Open daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Italian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (CAD 20 per night; includes in/out privileges)
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 10-25 for adults and CAD 10-25 for children
  • 2 restaurants
  • 1 bar

Restaurants on site

  • Seasons Restaurant
  • 900 Lounge
  • Gilaneh

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Spa services
  • Tennis

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Pool toys
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (30000 square feet)
  • Meeting rooms - 21

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Deep-pile carpet in room
  • Wheelchair-accessible (may have limits)

More

  • Biodegradable drinking straws
  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • No plastic drinking straws
  • Romance packages available
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Tennis courts
The property will be renovating from June 13 2024 to May 31 2025 (completion date subject to change). The following areas are affected:
  • Tennis courts
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay), plus a deposit of CAD 50 per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
  • Uncovered self parking fee: CAD 20 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open June 21 and close August 31.
  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Prince Toronto
Prince Westin
Prince Westin Toronto
Toronto Prince
Toronto Westin Prince
Westin Prince
Westin Prince Hotel
Westin Prince Hotel Toronto
Westin Prince Toronto
Westin Toronto Prince
Westin Prince Toronto Hotel
Pan Pacific Toronto Hotel
The Westin Prince Toronto
Pan Pacific Toronto Toronto
Pan Pacific Toronto Hotel Toronto

Pan Pacific Toronto Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1198 out of 2557 reviews" "
Rating 8 - Good. 677 out of 2557 reviews" "
Rating 6 - Okay. 331 out of 2557 reviews" "
Rating 4 - Poor. 182 out of 2557 reviews" "
Rating 2 - Terrible. 169 out of 2557 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very secluded and private while also somewhat centrally located. Very nice undevelipped area around the hotel gives it it's unique serene feel while enjoying the facilities.
Stayed 1 night in Aug 2024

8/10 Good

Safiyeh

Travelled with family
Liked: Staff & service, property conditions & facilities
The bed was too high - difficult for slightly shorter people to sit on. My pillow was very lumpy
Stayed 3 nights in Aug 2024

8/10 Good

Kayla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have appreciated more microwaves Would have appreciated more help with the baggage trolley when we also had two strollers with us
Stayed 2 nights in Aug 2024

10/10 Excellent

ELAINE, MONTREAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure parking. Friendly knowledgeable staff. Convenient location. Quiet great room.
Stayed 1 night in Aug 2024

8/10 Good

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities
That hotel satff were very helpful, and the hotel was beautiful. What I didn't like was the increase in the room rate and fees without notification. I was very disappointed to be hit with a bill that was over $200 more than I expected.
Stayed 3 nights in Aug 2024

4/10 Poor

Trudy

Stayed 2 nights in Aug 2024

10/10 Excellent

Bahauddin

Business traveller
Liked: Amenities
Quick checkin, great location, nice clean and quite rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Mingfang, Dieppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
，
Stayed 1 night in Aug 2024

10/10 Excellent

Destiny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and beautiful I will definitely be coming back and recommending this hotel loved it!!!
Stayed 7 nights in Aug 2024

2/10 Terrible

Samvel

Stayed 1 night in Aug 2024

8/10 Good

Vitaliy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awefull food in the lobby restaurant
Stayed 3 nights in Jul 2024

10/10 Excellent

Abdul Qawee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Christopher Todd Lavieri

Liked: Cleanliness
While the hotel itself was very clean, there were consistent loud noises (elevator hardware and AC maybe?) throughout the day and night. In addition i was told multiple time that the dining area was closed despite seeing many people sitting down eating.
Stayed 5 nights in Aug 2024

10/10 Excellent

SAKO

Travelled with family
Liked: Cleanliness, property conditions & facilities
very good
Stayed 2 nights in Aug 2024

6/10 Okay

Kyung a

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Hatem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jordana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had an enjoyable stay! It was quiet, the staff were helpful, and we had options for many services. Some areas of improvement could be repositioning the fridge so that it is not right by the door when entering the room, fixing the elevator (we would wait ~10 seconds after reaching our floor before the doors opened), and a warmer pool (it was too cold to swim in despite it being a warm day). But overall our stay was nice, thanks!
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul Joseph

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely stay there again. Outside pool was so nice Room was big Price was great
Stayed 9 nights in Aug 2024

4/10 Poor

Gary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was filthy and outdated.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The mid.-elevator was out of order and it was difficult to get on with luggage and over crowding. Was told our receipt would be mailed to us. After 6days after check-out I had to play phone tag with the hotel , manger Jean was able to send out one immediately but the charges were incorrect. We had to play phone tag some more as the messages |I left and and emails were not answered/ Jean was straighten it out after the 8days past.
Stayed 1 night in Aug 2024

4/10 Poor

Abiy

Business traveller
They could use a renovation!
Stayed 1 night in Aug 2024

8/10 Good

Quoc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s ok for what they charge
Stayed 2 nights in Jun 2024

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in Aug 2024

10/10 Excellent

Jie tao

Stayed 3 nights in Aug 2024