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City Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Basic Studio Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Master Suite Doble

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Junior Room, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite Lago

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Family Suite

Bed Count 2 King Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at El Santuario Resort & Spa. During your stay, you're just a quick walk from Valle de Bravo Dam. Free WiFi in public areas, free valet parking and 2 outdoor pools are available.

  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Naha
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with hot stone massages, facials or reflexology at Spa El Santuario
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes tennis courts, kayaking and tennis lessons
  • Steps from Valle de Bravo Dam and a 2-minute drive from Hridaya Club Garden

Property Features

El Santuario Resort & Spa offers its guests 2 outdoor swimming pools. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 377 square feet (35 square metres) and includes a conference centre. Spa services, a terrace, and gift shops/newsstands are also featured at El Santuario Resort & Spa. Self parking and valet parking are free. Smoking is allowed in designated areas at this 4-star Valle de Bravo hotel.

  • 135 guestrooms or units
  • 2 dining venues
  • Conference rooms
  • 377 sq ft of conference space
  • 35 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

El Santuario Resort & Spa offers 135 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 50-inch Smart televisions come with cable channels. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11 AM.

Naha – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Tennis lessons on site
  • Kayaking on site
  • Skydiving nearby
  • Mountain climbing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa El Santuario. Services include hot stone massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

  • Hot stone massage
  • Swedish massage
  • Reflexology
  • Sports massage
  • Body treatments
  • Facial treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 200.0 per stay.

Pet Policy

  • Pets and service animals are not allowed at El Santuario Resort & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Staffed front desk
  • Contactless check-in is not available
  • No lifts
  • Smoke detector
  • Service animals not allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 300.00 per person
  • Rollaway bed fee: MXN 200.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Santuario Resort Residences Valle de Bravo
  • El Santuario Resort Residences
  • El Santuario Residences Valle de Bravo
  • El Santuario Residences
  • El Santuario Resort Valle de Bravo
  • El Santuario Resort
  • El Santuario Valle de Bravo
  • El Santuario
  • El Santuario Resort Spa
  • El Santuario & Spa Valle Bravo
  • El Santuario Resort & Spa Hotel
  • El Santuario Resort & Spa Valle de Bravo
  • El Santuario Resort & Spa Hotel Valle de Bravo

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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