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Tokyu Stay Ikebukuro

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tokyu Stay Ikebukuro

Exterior
Reception
Point of interest
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
2-12-2 Toshima, Ikebukuro, Tokyo, Tokyo-to, 171-0014
  • Rikkyo University
    10 min walk
  • Sunshine City Shopping Mall
    15 min walk
  • Sunshine Aquarium
    19 min walk
  • Tokyo (HND-Haneda)
    43 min drive

Room options

View all photos for Superior Double, Non-Smoking (Single-use)

In-room safe, desk, blackout curtains, soundproofing

Superior Double, Non-Smoking (Single-use)

  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Single Room, Non Smoking

Standard Single Room, Non Smoking

Standard Single Room, Non Smoking

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Universal, Non-Smoking (Single-use)

In-room safe, desk, blackout curtains, soundproofing

Universal, Non-Smoking (Single-use)

  • Sleeps 1
  • 1 Double Bed

View all photos for universal ,Non-Smoking

In-room safe, desk, blackout curtains, soundproofing

universal ,Non-Smoking

  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Moderate Double, Non Smoking (Single-use)

In-room safe, desk, blackout curtains, soundproofing

Moderate Double, Non Smoking (Single-use)

  • Sleeps 1
  • 1 Double Bed

View all photos for Residential Double, Non Smoking (Single-use)

In-room safe, desk, blackout curtains, soundproofing

Residential Double, Non Smoking (Single-use)

  • Sleeps 1
  • 1 Queen Bed

View all photos for Residential Double, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Residential Double, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double,Non-Smoking

In-room safe, desk, blackout curtains, soundproofing

Superior Double,Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double,Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Comfort Double,Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double, Non Smoking (Single-use)

In-room safe, desk, blackout curtains, soundproofing

Comfort Double, Non Smoking (Single-use)

  • Sleeps 1
  • 1 Queen Bed

View all photos for Moderate double, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Moderate double, Non Smoking

  • Sleeps 2
  • 1 Large Twin Bed

Similar properties

Exterior

Hotel Metropolitan Tokyo Ikebukuro

Free WiFi
Restaurant
Air conditioning
Gym
4.6 out of 5, Wonderful, (2295)
Hotel Metropolitan Tokyo Ikebukuro

About this property

Tokyu Stay Ikebukuro

Hotel with a 24-hour front desk, near Sunshine Aquarium
Dry cleaning, laundry facilities, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, free newspapers, a front-desk safe, and multilingual staff are onsite. Weekly housekeeping is available.
Tokyu Stay Ikebukuro offers 156 accommodations with washers/dryers and safes. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. LCD televisions come with digital channels. Irons/ironing boards and change of towels can be requested. Housekeeping is provided weekly.

Our customers tell us they can't get enough of the helpful staff at Tokyu Stay Ikebukuro. During your stay, you're just a quick walk from Rikkyo University. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi and wired Internet in some public areas
  • Japanese breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and laundry facilities
  • Just a 2-minute drive from Sunshine Aquarium and 7 minutes from Tokyo Imperial Palace
Tokyu Stay Ikebukuro offers its guests a vending machine, multilingual staff, and complimentary newspapers in the lobby. Public spaces have free WiFi and wired Internet. Tokyu Stay Ikebukuro also features laundry facilities, dry cleaning/laundry services, and a front-desk safe.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy Japanese breakfast daily from 7 AM to 10:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • Japanese breakfast available for a fee daily 7 AM–10:00 AM: JPY 1500 for adults and JPY 1500 for children

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing
  • Washer and dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to renovations, Lobby and Smoking area are closed until November 15, 2024.
Guests must be at least 20 years to stay in a smoking room.

Renovations and closures

This property is undergoing renovations from June 1 2024 to December 25 2024 (completion date subject to change).
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 1500 for adults and JPY 1500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Housekeeping is included for stays of 7 nights or more. The listed housekeeping fee applies for additional cleaning requests.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyustay
Tokyustay Hotel
Tokyustay Hotel Ikebukuro
Tokyu Stay Ikebukuro Hotel
Tokyu Stay Hotel
Tokyu Stay Ikebukuro
Tokyu Stay
Tokyu Stay Ikebukuro Tokyo, Japan
Tokyustay Ikebukuro
Tokyu Stay Ikebukuro Hotel
Tokyu Stay Ikebukuro Tokyo
Tokyu Stay Ikebukuro Hotel Tokyo

Tokyu Stay Ikebukuro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 491 out of 1022 reviews" "
Rating 8 - Good. 440 out of 1022 reviews" "
Rating 6 - Okay. 64 out of 1022 reviews" "
Rating 4 - Poor. 18 out of 1022 reviews" "
Rating 2 - Terrible. 9 out of 1022 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dionte

Liked: Cleanliness, staff & service, amenities
I love that they have a washer in the room so you can do everything from inside your room without leaving
Stayed 1 night in Aug 2024

8/10 Good

KYONG

Stayed 3 nights in Jul 2024

10/10 Excellent

Kelly

Liked: Amenities, property conditions & facilities
Very affordable hotel located close to a subway entrance. The rooms come with everything you could possibly need including a washing machine! Easy access to tons of dining and nightlife. Staff very helpful.
Stayed 11 nights in Jun 2024

10/10 Excellent

Hideki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Kwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the washer/dryer that is in the room which is a big plus.
Stayed 14 nights in May 2024

8/10 Good

Cheeseng

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

6/10 Okay

Garin

Liked: Cleanliness
Rough neighborhood
Stayed 1 night in May 2024

10/10 Excellent

JANE

Stayed 2 nights in May 2024

8/10 Good

minako

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good except breakfast. Breakfast was the worst. Japanese breakfast was always sold out. All breakfast was frozen and had to be heated in the microwave. It takes a long time to defrost and the frozen bread in the microwave is soggy. There are only 2 western breakfasts and only the same 2 choices every day. I want my breakfast money back.
Stayed 2 nights in May 2024

10/10 Excellent

Mary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and many amenities such as toothbrushes and razors were provided (as well as the necessary soaps and towels). Having a laundry and dryer unit in the room was a lifesaver. The hotel is a short (4 min) walk from the nearest metro station. I would highly recommend this property.
Stayed 6 nights in May 2024

8/10 Good

Lourdes

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was great. Free coffee.
Stayed 5 nights in Apr 2024

10/10 Excellent

Hsiao-Yun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tokyu Stay Ikebukuro has become my go-to when I do my yearly travel to Tokyo! The location is so convenient it’s a 3 min walk to the nearest train station exit C6 with escalators (many exits in Japan are stairs only). There are a lot of actions going on in the area but the hotel is located in a quiet street so you get the best of the two worlds. The staff is super friendly and helpful and my favorite hotel amenity here is def the washer/dryer in unit. I hate taking home dirty clothes so I’m loving doing laundry in the comfort of my own room before heading home. They also provide all sorts of toiletries free for grabs if you need extras (two pairs of slippers in room as well). For the price paid you def get a huge bang of your buck here. Ikebukuro is also a hub for going places in Tokyo on the variety of subway/train lines so I def recommend it!!!
Stayed 5 nights in Apr 2024

10/10 Excellent

Justin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was convenient for transportation.
Stayed 3 nights in Apr 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and welcoming.
Stayed 7 nights in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Cheap business hotel with staff service equal to a 5-star hotel. Good location and quiet.
Stayed 2 nights in Jan 2024

8/10 Good

Pui-Ki Emmanuelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Kyle

Liked: Amenities, property conditions & facilities
Its very close to the ikebukuro station so you can get around tokyo very easily.
Stayed 11 nights in Jan 2024

6/10 Okay

Deepa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointing front staff. Not helpful to tourists
Front desk staff just not helpful. They refuse to even try to communicate in English, except for 1 lady. She wasnt there all the time. Extremely frustrating to deal with them. You ask them a question and they take 10 minutes to just understand exactly what you want. Then using translate tool, ask you the same question that you asked them. In the end, you have justcwasted your time. We ended up taking help from our hotel staff in Kyoto. They were kind enough to help us wirh things about Tokyo. Some nice things about this hotel. Convenient location and 1 minute walk to the JR/metro stations. Only drawback is thst its not on the main road and is licated on a side street. So on way to this hotel, you have to pass by some adult bars, adult entertainment cebters, sone drunk people. But as soon as you come on the main street, its a whole different thing. Amszing neighborhood. We will not stay at Tokyu Stay next time we visit Japan. It will be some other hotel even if we have to pay slightly more. We will still stay in Ikebukuro since its just amazing and convenient to go to places like Shinjuku (4 stops away), Ginza and Shibuya crossing.
Stayed 7 nights in Dec 2023

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again at my next visit

8/10 Good

Trinh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the in room washing/drying machine
Stayed 5 nights in Dec 2023

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 16 nights in Nov 2023

8/10 Good

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the quiet location of this hotel, it’s away from busy street and at the same time pretty safe neighbourhood. Rooms are clean.
Stayed 1 night in Nov 2023

8/10 Good

KAREN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and close to metro station. Room is clean and spacious enough for one ppl. Bathroom is clean as well. Great location to access everwhere at Ikebukuro.
Stayed 3 nights in Nov 2023

10/10 Excellent

Rachel, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with everything you need, good size room and close to everything. Love having the washer/dryer in the room, very handy. Lovely staff too
Stayed 2 nights in Oct 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exactly as advertised. Having the washer/dryer in the unit was great. I will stay here again someday.
Stayed 11 nights in Sep 2023