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Keio Plaza Hotel Tokyo

4.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Keio Plaza Hotel Tokyo

Exterior
Delicatessen
View from room
40-inch flat-screen TV with satellite channels, TV, DVD player
10 restaurants, breakfast, lunch, dinner served; Fusion cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Housekeeping

Explore the area

Map
2-2-1 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-8330
  • Shinjuku Mitsui Building
    ‪2 min walk‬
  • Shinjuku I Land
    ‪4 min walk‬
  • Tokyo Metropolitan Government Building
    ‪4 min walk‬
  • Tokyo (HND-Haneda)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Plaza Superior South Wing Twin, Non Smoking, 20F above

1 bedroom, down duvets, in-room safe, individually decorated

Plaza Superior South Wing Twin, Non Smoking, 20F above

  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, down duvets, in-room safe, individually decorated

Superior Twin Room, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Deluxe Select Twin Connecting Room, Non Smoking

Deluxe Select Twin Connecting Room, Non Smoking

Deluxe Select Twin Connecting Room, Non Smoking

  • 71 sq m
  • City view
  • Sleeps 8
  • 4 Large Twin Beds

View all photos for Deluxe Select Twin, Non Smoking

Deluxe Select Twin, Non Smoking

Deluxe Select Twin, Non Smoking

  • 35.5 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Twin, Non Smoking

1 bedroom, down duvets, in-room safe, individually decorated

Standard Twin, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

1 bedroom, down duvets, in-room safe, individually decorated

Premier Grand - Superior King with the Club Lounge Access (breakfast, tea, and bar time)

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Non Smoking

1 bedroom, down duvets, in-room safe, individually decorated

Standard Double Room, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Deluxe Twin, Non Smoking (Universal Design)

1 bedroom, down duvets, in-room safe, individually decorated

Luxury Deluxe Twin, Non Smoking (Universal Design)

  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin, Non Smoking (Universal Design)

1 bedroom, down duvets, in-room safe, individually decorated

Deluxe Twin, Non Smoking (Universal Design)

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Junior Suite Twin, Non Smoking (Universal Design)

1 bedroom, down duvets, in-room safe, individually decorated

Junior Suite Twin, Non Smoking (Universal Design)

  • 67 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Plaza Superior South Wing King, Non Smoking

Plaza Superior South Wing King, Non Smoking

Plaza Superior South Wing King, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Pure Wellness Room - Twin Room - Non Smoking

1 bedroom, down duvets, in-room safe, individually decorated

Pure Wellness Room - Twin Room - Non Smoking

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Plaza Deluxe Twin Room, Non Smoking (Main Tower)

1 bedroom, down duvets, in-room safe, individually decorated

Plaza Deluxe Twin Room, Non Smoking (Main Tower)

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Standard Plus Double, Non Smoking

1 bedroom, down duvets, in-room safe, individually decorated

Standard Plus Double, Non Smoking

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

1 bedroom, down duvets, in-room safe, individually decorated

Premier Grand - Deluxe King with the Club Lounge Access (breakfast, tea, and bar time)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

1 bedroom, down duvets, in-room safe, individually decorated

Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time)

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Plaza Luxe Double, Non Smoking

1 bedroom, down duvets, in-room safe, individually decorated

Plaza Luxe Double, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

1 bedroom, down duvets, in-room safe, individually decorated

Premier Grand - Suite Twin with the Club Lounge Access (breakfast, tea, and bar time)

  • 71 sq m
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Plus Twin, Non Smoking

1 bedroom, down duvets, in-room safe, individually decorated

Superior Plus Twin, Non Smoking

  • 34 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Plaza Deluxe South Wing Triple, Non Smoking, 20F above

Plaza Deluxe South Wing Triple, Non Smoking, 20F above

Plaza Deluxe South Wing Triple, Non Smoking, 20F above

  • 41 sq m
  • City view
  • Sleeps 8
  • 3 Large Twin Beds

View all photos for Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

1 bedroom, down duvets, in-room safe, individually decorated

Premier Grand - Suite King with the Club Lounge Access (breakfast, tea, and bar time)

  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Plus Twin, Non Smoking

1 bedroom, down duvets, in-room safe, individually decorated

Deluxe Plus Twin, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Plus Double, Non Smoking

1 bedroom, down duvets, in-room safe, individually decorated

Deluxe Plus Double, Non Smoking

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Plaza Superior South Wing Twin, Non Smoking

1 bedroom, down duvets, in-room safe, individually decorated

Plaza Superior South Wing Twin, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

Premier Grand - Deluxe 2 Queens with the Club Lounge Access (Breakfast, Tea, and Bar time)

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Plus Twin Room (Triple)

1 bedroom, down duvets, in-room safe, individually decorated

Deluxe Plus Twin Room (Triple)

  • 35.5 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Plaza Luxe King, Non Smoking

Plaza Luxe King, Non Smoking

Plaza Luxe King, Non Smoking

  • 40.1 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Plus - Twin Room

Room amenity

Standard Plus - Twin Room

  • 23.5 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Luxury Family Room, Non-Smoking

Luxury Family Room, Non-Smoking

Luxury Family Room, Non-Smoking

  • 46.3 sq m
  • City view
  • Sleeps 9
  • 5 Large Twin Beds

View all photos for Plaza Deluxe South Wing Twin (Non-Smoking)

1 bedroom, down duvets, in-room safe, individually decorated

Plaza Deluxe South Wing Twin (Non-Smoking)

  • 40.1 sq m
  • City view
  • Sleeps 6
  • 2 Large Twin Beds

View all photos for Plaza Deluxe South King (Non-Smoking)

1 bedroom, down duvets, in-room safe, individually decorated

Plaza Deluxe South King (Non-Smoking)

  • 40.1 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Plaza Superior South Wing Double, Non Smoking

1 bedroom, down duvets, in-room safe, individually decorated

Plaza Superior South Wing Double, Non Smoking

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

Keio Plaza Hotel Tokyo

Luxury hotel with 10 restaurants and bars
Along with 10 restaurants, this hotel has 5 bars/lounges and a fitness center. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, 3 coffee shops/cafes, self parking, and a meeting room are onsite. Private bathrooms are not ensuite.
Keio Plaza Hotel Tokyo offers 1453 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 40-inch flat-screen televisions come with satellite channels. Rooms have detached private bathrooms. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of Keio Plaza Hotel Tokyo's great location. During your stay, you're just a quick walk from Tokyo Metropolitan Government Building. Free WiFi in public areas, a free theme park shuttle, and 10 restaurants are available.
  • Free WiFi
  • Enjoy Fusion cuisine at スーパーブッフェ　グラスコート, one of the property's 10 restaurants and 5 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Steps from Shinjuku Mitsui Building and 3 minutes by foot from Pentax Square
  • Free theme park shuttle service
There are 10 restaurants and 3 coffee shops/cafes, as well as a grocery/convenience store. You can unwind with a drink at one of the 5 bars/lounges. A meeting room and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at the luxury Keio Plaza Hotel Tokyo. An airport shuttle at scheduled times is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Keio Plaza Hotel Tokyo was completed in March 2020.

Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.
スーパーブッフェ　グラスコート - This buffet restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner.
オールデイダイニング樹林 - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Reservations are required. Open select days.
鉄板焼　やまなみ - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
和食　かがり - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
寿司　久兵衛 - This sushi bar specializes in sushi and serves lunch and dinner. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (JPY 1000 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:00 AM to 5:30 PM
  • Airport shuttle at scheduled times
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: JPY 4500 for adults and JPY 3500 for children
  • 10 restaurants and 3 coffee shops
  • 5 bars/lounges
  • Room service available

Restaurants on site

  • スーパーブッフェ　グラスコート
  • オールデイダイニング樹林
  • 鉄板焼　やまなみ
  • 和食　かがり
  • 寿司　久兵衛

Things to do

  • Art gallery
  • Bike parking
  • Bike storage
  • Designer shops
  • Fitness centre
  • Shopping

Family friendly

  • DVD player
  • Free theme park shuttle
  • Corner/local shop
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Pushchair
  • Toys

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Newspapers in reception
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking spaces
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 104
  • Front entrance ramp
  • Hand-held shower head
  • Height-adjustable showerhead
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Renovated entire property – March 2020

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom (not in room)
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • DVD player
  • Satellite channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Electrical adapters/chargers
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 years and younger who are included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for JPY 25000.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4500 for adults and JPY 3500 for children
  • Airport shuttle fee: JPY 1250 per person (one-way)
  • Airport shuttle fee per child: JPY 630 (one-way), (from 1 to 12 years old)
  • Self parking fee: JPY 1000 per night (in/out privileges)
  • Rollaway bed fee: JPY 25000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • One child 5 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Keio
Keio Hotel
Keio Hotel Tokyo Plaza
Keio Plaza Tokyo
Keio Tokyo Plaza
Keio Plaza Hotel Tokyo Shinjuku
Keio Plaza Shinjuku
Keio Plaza Hotel Tokyo
Keio Plaza Hotel
Keio Plaza
Keio Plaza Hotel Tokyo Hotel
Keio Plaza Hotel Tokyo Tokyo
Keio Plaza Hotel Tokyo Hotel Tokyo

Keio Plaza Hotel Tokyo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1377 out of 2090 reviews
Rating 8 - Good. 480 out of 2090 reviews
Rating 6 - Okay. 135 out of 2090 reviews
Rating 4 - Poor. 63 out of 2090 reviews
Rating 2 - Terrible. 35 out of 2090 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Felix

Stayed 6 nights in Nov 2024

4/10 Poor

emiko

Stayed 2 nights in Nov 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Brian

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was great and friendly, but the room is very outdated especially the bathroom.
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long overdue... a 7-11 coming soon.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room larger than expected
Stayed 1 night in Nov 2024

8/10 Good

Scott, Honolulu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keio Plaza Hotel is located within walking distance of Shinjuku Station and the sprawling shopping and dining options that are around the station. The hotel itself is a massive complex with people coming and going constantly. The room was comfortable and suitable for our needs, with enough room for 3 beds. The shower is nice and hot and the tub is great for a soak after a long day of walking and touring. The staff maintains the Japanese style of service - gracious, polite and efficient. All the staff members we encountered were terrific, and their command of English is strong. It’s not at all a luxury hotel, but it’s a great spot to stay in Tokyo.
Stayed 1 night in Nov 2024

8/10 Good

nobuko

Wish there were some towel racks in the bathroom.
Stayed 14 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Japan Family Vacation
Convenient location, but some rooms are dated.
Stayed 7 nights in Nov 2024

10/10 Excellent

Dianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with plenty nearby! We had the best time here. Room was spacious and comfortable, subway was conveniently located nearby, and tons of dining options on-site. We ended up changing hotels for another part of Tokyo and I wish we would have just stayed at Keio. Will definitely be back!
Stayed 2 nights in Nov 2024

8/10 Good

Iryna

Liked: Cleanliness, staff & service
It is good hotel conveniently located in Shinjuku very close to main hub Metro station, but it is old and it really depends which wing of the hotel you are staying at. Not a luxury hotel, but overall it is a good place to stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ankur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

kent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large hotel that is pretty close to the Shinjuku train station though the station is quite large so still involves some walking to get to the trains. It’s very close to the Tokyo Metropolitan government building that has the free outlook of the city. Our room was quite spacious with two double sized beds, a closet area, a couch and a bathroom with a shower/tub. We only stayed for one night so didn’t try the restaurants.
Stayed 1 night in Nov 2024

10/10 Excellent

yeonjin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Leisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so glad I decided to book their grand premiere! This place has a stop right in front of the hotel when taking airport limousine bus from a the airport. Also, if you’re doing any of the Disney parks, their good shuttle bus is a nice perk. I want to also, shout out to Watanbe. He was the manager at 10pm at night when I realized I left my umbrella in my taxi and somehow, showed up at our room when my umbrella less than an hour later! So much more I could add. To summarize, service and amenities is unbeatable. I would come back to Tokyo just to stay here.
Stayed 5 nights in Nov 2024

10/10 Excellent

Keila

Liked: Cleanliness, staff & service, property conditions & facilities
Great property for sightseeing and family holiday
Stayed 2 nights in Nov 2024

10/10 Excellent

Elyza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Further away from the main area in Shinjuku but worth the safety, cleanliness, and quietness.
Stayed 5 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Tomoko

Disliked: Cleanliness, property conditions & facilities
Filth
It was NOT clean in the bathroom. The floor dirt was there for 3 days and there was something like dead spider which was thete for 3 days and never cleared them.
Dead spider ?
Stayed 6 nights in Nov 2024

10/10 Excellent

Zhongmin, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and my room had excellent city view. The location is perfect! Close to everything. The staff was very polite and helpful. We love the stay!
Stayed 5 nights in Nov 2024

10/10 Excellent

SAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Hubert

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

peter

Stayed 3 nights in Oct 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. All staff were amazing and helpful. Beautiful hotel. Rooms good size for Japan. Very close to all types of food and shopping. Very close to subway and Train station.
Stayed 6 nights in Nov 2024