Hyatt Regency Tokyo

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Tokyo

Lobby
Atrium, Suite
Lounge
Exterior
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Room service
    Room service
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available

Explore the area

Map
2-7-2 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-0023
  • Tokyo Metropolitan Government Building
    2 min walk
  • Shinjuku Sumitomo Building
    4 min walk
  • Shinjuku Central Park
    4 min walk
  • Tokyo (HND-Haneda)
    39 min drive

Room options

Studio, 1 King Bed, Park View

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds

  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed, City View

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • 24 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

Studio, 1 King Bed, Park View, Corner

  • Sleeps 4
  • 1 King Bed

Club Room, 1 King Bed (Club Access)

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Corner

  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Regency, Suite

  • 71 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Club Access)

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds, View

  • 33 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Club Room, 2 Single Beds (Club Access)

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Single Beds, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Atrium, Suite

  • 112 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

Suite (Ambassador)

  • 80 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

Room, 1 King Bed, Park View

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Park View

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Park View

  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 3

Standard Twin - Non-Smoking

  • Sleeps 2

Deluxe Double - Non-Smoking

  • Sleeps 2

Standard Double - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 3

Similar properties

About this property

Hyatt Regency Tokyo

Luxury Tokyo hotel in Shinjuku with 5 restaurants
5 restaurants, a full-service spa, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, massage/treatment rooms, and a business center.
Hyatt Regency Tokyo offers 746 accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include bathrobes, slippers, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Joule Spa & Wellness has 8 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub.
Hyatt Regency Tokyo's great location gets high marks from our customers. During your stay, you're just a quick walk from Tokyo Metropolitan Government Building. Features include free WiFi in public areas, plus 5 restaurants and a full-service spa.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Caffè
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Self parking available for a fee
  • Treat yourself to facials, body scrubs, or massages at Joule Spa & Wellness
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Shinjuku Gyoen National Garden and a few minutes from Yoyogi Park
Hyatt Regency Tokyo offers its guests a full-service spa and a fitness center. There are 5 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite business center. Spa services, multilingual staff, and concierge services are also featured at the luxury Hyatt Regency Tokyo. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Caffè - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare.
Jade Garden - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.
SHINJUKU NADAMAN - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
TeppanyakiGrill byNADAMAN - This restaurant serves lunch and dinner. Open daily.
SushiBarSHIMIZU byNADAMAN - This restaurant specializes in sushi and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (JPY 330 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (JPY 1500 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: JPY 4598 per person
  • 5 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Caffè
  • Jade Garden
  • SHINJUKU NADAMAN
  • TeppanyakiGrill byNADAMAN
  • SushiBarSHIMIZU byNADAMAN

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Fridge

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Additional breakfast fees apply to children whose stay is included in the rate when sharing existing bedding.

Renovations and closures

The property will be renovating from May 27 2024 to May 15 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Front desk
  • Lobby
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free, per registered adult, when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4598 per person
  • Fee for in-room wired internet: JPY 330 per 24-hour period (rates may vary)
  • Covered self parking fee: JPY 1500 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children 12 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hyatt Regency Hotel Tokyo
Hyatt Regency Tokyo
Hyatt Tokyo
Hyatt Tokyo Regency
Regency Hyatt Tokyo
Regency Tokyo
Tokyo Hyatt
Tokyo Hyatt Regency
Tokyo Regency Hyatt
Hyatt Regency Shinjuku
Hyatt Regency Tokyo Hotel Shinjuku
Hyatt Regency Tokyo Shinjuku
Hyatt Regency Tokyo Hotel
Hyatt Regency Tokyo Hotel
Hyatt Regency Tokyo Tokyo
Hyatt Regency Tokyo Hotel Tokyo

Hyatt Regency Tokyo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1000 reviews" "
Rating 8 - Good. 273 out of 1000 reviews" "
Rating 6 - Okay. 90 out of 1000 reviews" "
Rating 4 - Poor. 40 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is great. Although the hotel is under renovation, all places are clean and quiet. It i
Stayed 9 nights in Aug 2024

2/10 Terrible

Rich

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid
Afraid this hotel needs it's renovation asap Corridor, room smelt of age, many rooms were being aired also on the walk to ours so not a good sign, the building is also odd, a faded, unremarkable business hotel from the 80s it seems
Stayed 2 nights in Aug 2024

10/10 Excellent

Esra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Cafe had the most amazing higher quality buffet breakfast. Also great for dinner. Hotel is 15 minute walk from shopping area. Subway stop below hotel.
Stayed 6 nights in Aug 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
3 in Tokyo
Hotel at time of visit was under construction in the lobby. The staff was very kind and professional. Housekeeping did great. Location is right on the O metro line and quick to get around with no need to step into the rain. Most sites other than the park require a ride away from the hotel. The rooms are clean but dated and need freshening up. The rooms HVAC does not keep it US cold. The last two days the room was warm not cool or cold. First two days it was cool not cold.
Stayed 4 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old and dated hotel in an ok location
Stayed 4 nights in Jul 2024

6/10 Okay

Ikuko

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was average and not worth the cost. Only half the staff were polite and helpful. We stayed here during the 5.0 earthquake and no one blinked an eye. They told us to go back to our room. Not very comforting when you aren’t from Japan and have never been in this situation.
Stayed 4 nights in Aug 2024

8/10 Good

kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little far from Shinjuku Station, very clean, nice staff and hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Ernani, Teaneck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding. Highly recommend getting the breakfast option. Hands down a great value!!
Stayed 7 nights in Jul 2024

8/10 Good

Mariflor

Stayed 1 night in Jul 2024

8/10 Good

Brian

Stayed 2 nights in Jul 2024

10/10 Excellent

Jill M

Stayed 6 nights in Jul 2024

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent hotel. I was most impressed with the front desk service, very attentive and helpful
Stayed 3 nights in Jul 2024

8/10 Good

Albert, Concord

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property was close to transit and was easy for my family to go to other places. It was easy and convenient and close to food options.
Stayed 4 nights in Jul 2024

8/10 Good

Chong Yip

Stayed 3 nights in Jul 2024

10/10 Excellent

Christopher

Stayed 1 night in Jul 2024

10/10 Excellent

Esther

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert, Lakewood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options in and around the hotel were lacking in quality and variety.
Stayed 4 nights in Jul 2024

10/10 Excellent

Dimitrios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room and great staff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location helpful staff easy check in good restaurants nearby especially Afuri Ramen place. Close to hop on hop off bus stop. Shinjuku train station the most busy and confusing place easy to get lost even according to locals. No concierge to arrange tours. Google translate would help with language translation especially with the camera. IC cards are not sold at train stations in case you are trying to buy metro transit cards. 7 eleven nearby super helpful to buy essential groceries and drinking water. Relatively small room but in an excellent location. Felt very comfortable and safe.
Stayed 6 nights in Jul 2024

8/10 Good

Dalip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nearby shopping centre
Stayed 4 nights in Jul 2024

10/10 Excellent

jaekyung, jersey city

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nadir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Large room, excellent shower. Very friendly and helpful staff.
Stayed 3 nights in Jun 2024