6/10 Okay
Ng
14 Dec 2024
Liked: Staff & service, room comfort
We have stayed at this hotel many times in the past mainly because of its connectivity and proximity to Takashimaya.
However we found that the hotel is getting dated and basic amenities like a simple shower mat is not provided. We stayed two nights there before moving over to Kanazawa and came back after that to stay a further two nights. On my return leg, the receptionist offered me a paid upgrade to “a bigger room on a higher floor” for a few thousand yen more per night. As it turned out, the room was on a higher floor but the size and layout of the room was exactly the same. I would not have opted to pay for a higher floor of the same room.
Ng
Stayed 2 nights in Dec 2024