The hotel is in a decent location in Puerto del Carmen. There is a small shop one minute away and a bigger Spar 10 minutes away walking -near the main touristic area.
The staff are very friendly and helpful, the shame is that reception operates from 9h to 14h. Although there is a number in case you need them urgently.
The rooms are basic, but clean and relatively comfortable. The sofas and beds are on the tough side, but they are acceptable for a budget place. The main issue for me was the wifi. It kept disconnecting and even when it worked it was difficult to even check my email or browse the internet. Also, the TV is small, quite dated and it operates with coins! It costs €2 for 24 hours and most of the channels are in spanish, so not good for my wife (she is English).
For me, the best thing of the apartments are the balconies, especially the ones on the top floor apartments as they are quite big and have a partial sea view.
The swimming pool is small, but clean and it does the trick. I was there for a week and there were always more than enough sun beds available.