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4.3 out of 5

"This property is just suitable for anyone who wants quiet at night but within walking distance of the strip. Very clean and the staff are just amazi ... " More

By a verified traveller on Wed 20 Sep 2023

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Apartment, Pool View (Private Balcony)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Apartment (Private Terrace)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Apartment (Private Balcony)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Apartamentos Tisalaya. During your stay, you're just a quick walk from Puerto del Carmen Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. Built in 1997, this budget aparthotel has 46 apartments over 2 floors. Each apartment includes amenities such as free WiFi and a kitchen.

  • Each apartment offers a kitchen, a sitting area and a plasma TV
  • Free WiFi
  • Free self-parking
  • Places for an enjoyable drink include poolside bar and bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Just a 3-minute drive from Puerto del Carmen Beach and 7 minutes from Pocillos Beach

Apartamentos Tisalaya ratings based on 6 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Apartamentos Tisalaya

Everyone (4) Couples (1) Family (1)
5 out of 5
This property is just suitable for anyone who wants quiet at night but within walking distance of the strip. Very clean and the staff are just amazing. Juan made it very easy for me to locate the apartments and how to gain access.

Posted by on 20 Sep 2023

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4 out of 5
This was my first time to stay at these apartments. They are situated at the top of a fairly steep hill in a quiet location but not far from the main strip. They are close to a bus stop which was convenient to travel to the airport. The apartments are well maintained. Staff are very pleasant and helpful. I would definitely stay here again.

Posted by on 10 Dec 2021

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5 out of 5
good sized apartments, very clean, all apartments faced into full sun all day long. only 2 floors high and ground floor had sunbeds outside their terraces. cleaners were efficient and very friendly. plenty of sunbeds and umbrellas around the pool, more than enough for the amount of rooms. decent sized pool with a childrens small pool attached. overall i would recommend the property. supermarkets close by, approx 5 mins walk to main prom with lots of restaurants and bars to choose from. the only down side would be the short steep hill so not recommended for the less able bodied. a really nice personalised letter on arrival and departure from the owners along with a delicious chocolate. mmmm

Posted by on 3 Apr 2019

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Comment from Hotel Management

3 Apr 2019 by Tisalaya staff

Dear guest, Glad to read you loved the cholocates! :-). That makes us feel happy. Hope to see you soon again over here! Regards

5 out of 5

Posted by on 25 Mar 2019

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Comment from Hotel Management

3 Apr 2019 by Tisalaya staff

Thanks for your note!

4 out of 5
Hérbergement sûr et très propre.

Posted by on 11 Jun 2023

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3 out of 5

Aufenthalt im Februar

Eine Heizmöglichkeit wäre angebracht, vorallem im Badezimmer. Wir haben sehr gefroren.

Posted by on 19 Feb 2018

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Comment from Hotel Management

25 Feb 2018 by Tisalaya staff

Sehr geehrter Kunde, Leider hatten wir den kältesten Winter der letzten 20 Jahre auf Lanzarote. Wir arbeiten jedoch daran, die Wohnungen mit Kalt- und Heißluft zu versorgen. Grüße

Property Features

Apartamentos Tisalaya offers its guests an outdoor pool and a children's pool. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A library, a terrace, and a vending machine are also featured at the business-friendly Apartamentos Tisalaya. Limited free parking is available on a first-come, first-served basis. This Tías aparthotel is smoke free.

  • 46 guestrooms or units
  • 2 levels
  • Built in 1997
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Apartamentos Tisalaya offers 46 accommodations with complimentary bottles of water and blackout curtains. This accommodation offers separate sitting areas and includes desks. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, bidets and toothbrushes and toothpaste. This Tías aparthotel provides complimentary wireless Internet access. 40-inch plasma televisions come with satellite channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • Separate bedroom
  • Sitting area
  • Plasma television
  • Satellite channels
  • Fridge (full size)
  • Microwave
  • Stovetop
  • Electric kettle
  • Kitchenware
  • Bath or shower
  • Cots (free)
  • Housekeeping (weekly)
  • Hairdryer available
  • Safe (surcharge)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Ensuite bathroom
  • Toothbrush and toothpaste

Nearby Activities

An outdoor pool and a children's pool are on site.

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 10:00 AM - 8:00 PM. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

The front desk at this property is open daily from 10:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards, debit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned.

  • Front desk opens daily at 10:00 AM
  • Front desk closes daily at 8:00 PM
  • Property uses a professional cleaning service
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No lifts
  • Property registry number - E-35-3-0000255
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: EUR 25 (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Apartamentos Tisalaya Apartment Tias
  • Apartamentos Tisalaya Apartment
  • Apartamentos Tisalaya Tias
  • Apartamentos Tisalaya Tías
  • Apartamentos Tisalaya Aparthotel
  • Apartamentos Tisalaya Aparthotel Tías

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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