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Carlton Ambassador Hotel

4.0 star property
VIP Access

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Carlton Ambassador Hotel

Exterior
2 restaurants, breakfast served
Hypo-allergenic bedding, minibar, in-room safe, desk
Room amenity
2 restaurants, breakfast served

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
Sophialaan 2, The Hague, 2514 JP
  • Peace Palace
    7 min walk
  • Noordeinde Palace
    11 min walk
  • Lange Voorhout
    13 min walk
  • The Hague (HAG)
    14 min walk
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room (Residence)

Room (Residence)

Room (Residence)

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Royal Room

  • Sleeps 2
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed

View all photos for Classic Room

Classic Room

Classic Room

  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Similar properties

Exterior

Hilton The Hague

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (822)
The price is €139
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Hilton The Hague

About this property

Carlton Ambassador Hotel

Eco-certified The Hague hotel in The Hague Center with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and conference space are onsite.
Carlton Ambassador Hotel offers 88 accommodations with minibars and safes. Premium satellite television is provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Carlton Ambassador Hotel. During your stay, you're just a quick walk from Plein 1813. Free WiFi in public areas, 2 restaurants, and a bar are available.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • 7 minutes by foot from Peace Palace and a 3-minute drive from Mauritshuis
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3767 square feet (350 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Carlton Ambassador Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star The Hague hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Restaurant Sophia - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 25 per night)
  • Limited on-site parking
  • Off-site parking within 1 mi (EUR 30 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 22.50 for adults and EUR 11.25 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Restaurant Sophia

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (3767 square feet)

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.20 per person, per night, up to 21 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22.50 for adults and EUR 11.25 for children
  • Self parking fee: EUR 25 per night
  • Nearby parking fee: EUR 30 per day (3281 ft away)
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Ambassador Carlton
Carlton Ambassador
Carlton Ambassador Hotel
Carlton Ambassador Hotel The Hague
Carlton Ambassador The Hague
Hotel Carlton Ambassador
Carlton Ambassador Hotel Hotel
Carlton Ambassador Hotel The Hague
Carlton Ambassador Hotel Hotel The Hague

Carlton Ambassador Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 238 out of 430 reviews" "
Rating 8 - Good. 156 out of 430 reviews" "
Rating 6 - Okay. 27 out of 430 reviews" "
Rating 4 - Poor. 5 out of 430 reviews" "
Rating 2 - Terrible. 4 out of 430 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

mary

Stayed 3 nights in Aug 2024

10/10 Excellent

Lesley

Stayed 2 nights in Jul 2024

6/10 Okay

Patrick

Liked: Cleanliness, property conditions & facilities
Disappointing!
Stayed 3 nights in Jul 2024

10/10 Excellent

Fouad

Stayed 2 nights in Jul 2024

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very modern upscale hotel. The rooms were lovely, the staff were very helpful, and the location was ideal for a visit to the Hague. The hotel is located in the diplomatic area of the Hague, and therefore the scenery at local buildings were beautiful. Had the most incredible thing is that the cost was very reasonable and the hotel could not have been nicer.
Stayed 2 nights in Jul 2024

10/10 Excellent

Olga

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Yeshey

Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Incredible stay as usual. Among the best hotel experiences.
Stayed 3 nights in May 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel!
Our 15th day of cycling around the Netherlands was met with smiles at the Carlton. Bo did a great job of getting us checked in and settled.
Stayed 1 night in May 2024

10/10 Excellent

JUANITA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2024

2/10 Terrible

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Avoid
Disappointed
Stayed 1 night in Mar 2024

10/10 Excellent

Larry

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. Facility and room was clean and comfortable.
Stayed 1 night in Feb 2024

8/10 Good

Fahed

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. The rooms were lovely. To get into the shower/bathtub is the only problem. As the sides of the tub are very high, it is very hard and dangerous for people who are not in good shape. If the are rooms with walk-in showers, it would be wise to let their older guests know of the option.
Stayed 9 nights in Dec 2023

10/10 Excellent

Mitsuru

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a quiet place. The staff is very friendly and polite.
Stayed 1 night in Dec 2023

6/10 Okay

Anca

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice location but needs a renovation
Positives: - good location - nice period building - comfy bed - restaurant food is nice - polite reception staff Improvements: - rooms extremely dated. Bathroom for instance.. for this price I would expect a renovated bathroom. - the room decor (e.g. red pattern carpet) is dark and dated. Needs to lighten up. - would be nice to have a proper coffee - breakfast staff not easy to get hold off and always look confused - restaurant waitress spoke very little English. She explained the dish all wrong. Explicitly asked for no shellfish - dish had prawns and mussels.
Stayed 4 nights in Jul 2023

10/10 Excellent

Pula-Adriana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior of the property is very nicely decorated, elegant. The room is tastefully arranged, the bathroom and toilet are ingeniously separated. The employees are very welcoming and helpful.
Stayed 1 night in Aug 2023

6/10 Okay

steve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was a little small or cluttered otherwise a decent room.
Stayed 3 nights in Jul 2023

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2023

10/10 Excellent

Simon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay here. Clean, nicely prepared rooms. Very friendly and helpful. Good location - quiet but close to the Centre.
Stayed 2 nights in Jun 2023

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. VIP made the difference!
Stayed 1 night in May 2023

10/10 Excellent

Vivianti

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant is the best . Waitress very friendly .
Stayed 4 nights in Apr 2023

10/10 Excellent

Tracey

Stayed 2 nights in Apr 2023

10/10 Excellent

Johannes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
class Hotel, very central with spacious rooms, and great bar and terrace. Staff always very friendly and helpful
Stayed 2 nights in Sep 2022

10/10 Excellent

Johanna Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel staff, lightly aged bathroom but the room it self is very nice and comfy beds. Good location for a quick city visit. Quiet but close
Stayed 1 night in Aug 2022