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Urban Residences

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Urban Residences

Exterior
View from property
View from room
Penthouse (Families & Couples)
City view from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Laundry
  • Kitchen
  • Free WiFi

Explore the area

Map
Hennekijnstraat 104, Rotterdam, 3012 EB
  • Witte de Withstraat
    7 min walk
  • Simit Sarayı
    1 min walk
  • Rotterdam Central Station
    11 min walk
  • Rotterdam (RTM-Rotterdam The Hague)
    15 min drive
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Room options

View all photos for Studio, Corner

Hypo-allergenic bedding, in-room safe, laptop workspace

Studio, Corner

  • 65 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Hypo-allergenic bedding, in-room safe, laptop workspace

Studio

  • 55 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Large Penthouse (Families & Couples)

Hypo-allergenic bedding, in-room safe, laptop workspace

Large Penthouse (Families & Couples)

  • 120 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Penthouse (Families & Couples)

Penthouse (Families & Couples)

Penthouse (Families & Couples)

  • 100 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Large Apartment (Families & Couples)

Hypo-allergenic bedding, in-room safe, laptop workspace

Large Apartment (Families & Couples)

  • 120 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms, City View (Families & Couples)

Hypo-allergenic bedding, in-room safe, laptop workspace

Apartment, 2 Bedrooms, City View (Families & Couples)

  • 100 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Family Suite, 1 Queen Bed with Sofa bed, Balcony

Family Suite, 1 Queen Bed with Sofa bed, Balcony

Family Suite, 1 Queen Bed with Sofa bed, Balcony

  • 82 sq m
  • Studio
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Living area

PREMIER SUITES PLUS Rotterdam

Kitchen
Washer
Dryer
Free WiFi
4.7 out of 5, Exceptional, (814)
The price is €134
for 1 night
includes taxes & fees
1 Jan - 2 Jan
PREMIER SUITES PLUS Rotterdam

About this property

Urban Residences

Aparthotel connected to the convention center in Centrum
Along with self parking, this smoke-free aparthotel has laundry facilities and express check-out. WiFi in public areas is free. Other amenities include a front-desk safe and multilingual staff. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences like a sitting area and a coffee/tea maker. Limited housekeeping is available.
Urban Residences offers 78 accommodations with laptop-compatible safes and espresso makers. Accommodations offer separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 38-inch LCD televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on a limited basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Urban Residences's great location gets high marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Lijnbaan. Features include free WiFi in public areas, plus laundry facilities and self parking (surcharge). Built in 2012, this upscale aparthotel has 78 apartments on 19 floors. Each apartment offers free WiFi and a kitchen.
  • Each apartment offers a kitchen, a sitting area, and an LCD TV
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and a car charging station
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Erasmus Bridge and 8 minutes from Ahoy Rotterdam
As a guest of Urban Residences, you'll find multilingual staff, laundry facilities, and express check-out. WiFi is free in public spaces. Urban Residences also features a front-desk safe and an elevator. For a fee, parking is available.

This 4-star Rotterdam aparthotel is smoke free.

Languages

Dutch, English, German

Property amenities

Internet

  • Free WiFi

Parking and transport

  • Secured covered self parking on site (EUR 27.50 per night)
  • Wheelchair-accessible parking available
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Family friendly

  • Cots (infant beds): EUR 15.0 per night

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Espresso maker
  • Coffee/tea maker
  • Electric kettle
  • Cookware/dishes/utensils

Bedrooms

  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Free toiletries
  • Hairdryer
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • 38-inch LCD TV with cable service

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Laptop-compatible safe
  • Front desk (limited hours)

Location highlights

  • Connected to the convention centre
  • Connected to a shopping centre
  • Near the airport
  • Near a metro station
  • Near a train station
  • In the business district
  • In the shopping district
  • In the city centre

Things to do

  • Bike hire on site
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector installed (host has indicated that there is a carbon monoxide detector on the property)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher

General

  • 78 rooms
  • 19 floors
  • 1 building
  • Built in 2012
  • Romance packages available

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 11:00 PM to 8:00 AM
For more details, please contact the property using the information on the booking confirmation
Each guest, including children, must present valid government-issued ID at check-in.
This property accepts families and couples only for apartment bookings.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 500 per accommodation, per stay
  • Breakage deposit: EUR 500 per stay
  • An effective city/local tax rate of 6.50 percent will be charged

We've listed all charges provided to us by the property.

The listed deposit applies to Penthouse bookings. The deposit is EUR 500 per stay for Apartments and EUR 300 per stay for Studios.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 27.50 per night (in/out privileges)
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. At the property, quiet hours are enforced between 11:00 PM and 8:00 AM. For more details, please contact the property using the information on the booking confirmation.
Guests may request two single beds instead of one double bed. Additional fees apply.
If unable to provide a valid credit card at check-in, the general deposit is required in cash for penthouse bookings. A cash deposit of EUR 150 applies for studio bookings, and EUR 300 applies for apartment bookings.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Urban Residences.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Urban Residences
Urban Residences Apartment
Urban Residences Apartment Rotterdam
Urban Residences Rotterdam
Urban Residences Rotterdam
Urban Residences Aparthotel
Urban Residences Aparthotel Rotterdam

Urban Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 603 out of 1000 reviews" "
Rating 8 - Good. 293 out of 1000 reviews" "
Rating 6 - Okay. 67 out of 1000 reviews" "
Rating 4 - Poor. 17 out of 1000 reviews" "
Rating 2 - Terrible. 20 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Helen

Disliked: Cleanliness, property conditions & facilities
We have previously enjoyed stays at the property and were shocked at how shabby our apartment was. The overall condition of the building was poor and badly in need of repair/decoration/cleaning. The flat was generally in need of a good clean and the balcony so dirty we did not use it. Very disappointed. Will not be back!
Stayed 7 nights in Sep 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property located at Lijbaan shopping center with tons of store. Transportation is convenient, and walking distance in less than 1 minutes. I like the property with two sides corner window doors and balcony. It is executive apartment setting with modern kitchen and decor. Cons: no A/C. The unit is hot. Yiu have to open patio doors to cool but the mosquitos comes in to bite you. The worse is the bedding. The comforter in the closet has many yellow stains and orange stains. The maid did not bother to out comforter into duvet. There is no summery blanket. It makes the sleeping experience a nightmare.
Stayed 7 nights in Aug 2024

8/10 Good

Verified traveller

About 15 minutes walk (without luggage) from rail station. In shopping area, Starbucks, Burger King, etc so nothing special about area but seems safe enough. Apartment is a glass box on two sides. 28C in shade outdoors. Air con did not work. No way to cool glass box. Appliances and fittings good quality but need attention (toilet seat cracked, shower head could not be raised above about 5 feet 6 inches) glasses missing from kitchen, duvet had stains on it. Overall ok but probably not stay again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Hong

Liked: Cleanliness, property conditions & facilities
Nice location
Stayed 2 nights in Aug 2024

8/10 Good

Jules, Paramaribo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Located in the central area
Stayed 6 nights in Aug 2024

8/10 Good

Lou

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing stay at Urban Residences, the location was prefect with local amenities at our door step. The view was amazing, the studio was large it was everything we needed. The only negative comments I have some of the furniture was a little worn and there was a big crack on the floor.
Stayed 6 nights in Aug 2024

8/10 Good

Jules, Paramaribo

Travelled with family
Liked: Amenities, property conditions & facilities
I had a wonderfull stay.
Stayed 6 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, chic location with an amazing view of the city. Comfortable and very close to shopping. We would stay here again.
Stayed 4 nights in Jul 2024

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities
Great large apartment right downtown with all the amenities.
Stayed 7 nights in Jul 2024

10/10 Excellent

Wouter

Liked: Cleanliness, amenities, property conditions & facilities
Superb location, wonderful staff, and great fat
Stayed 2 nights in Jul 2024

10/10 Excellent

Tariq

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Third time stay. Very nice and relaxing apartments. Great view from the glass windows and balcony. Will return again for sure.
Stayed 8 nights in Jul 2024

8/10 Good

Max

Travelled with group
Stayed 4 nights in Jul 2024

4/10 Poor

mutz

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Not happy with the communication for the hotel
Stayed 4 nights in Jun 2024

4/10 Poor

Chandru

Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
11flr Corner suite
Brilliant Room (corner suite) felt very modern and clean. A few outlets was not functional and the shower was abit temperamental but great place would stay again
Stayed 3 nights in Jun 2024

8/10 Good

Jan

Stayed 3 nights in Jun 2024

10/10 Excellent

Alzbeta

Liked: Cleanliness, property conditions & facilities
Good stay
Stayed 3 nights in May 2024

10/10 Excellent

Melanie J

Liked: Cleanliness, room comfort
Good location and comfortable place.
The hotel is in a great location - walking distance from train and central to most sites, shopping, and restaurants. Now has 24/7 reception, too. Room was spacious.
Stayed 5 nights in Jun 2024

6/10 Okay

Cathy

Travelled with family
Liked: Cleanliness, amenities
The apartment was tired looking, needed refreshing. Fresh paint. Had a few issues upon arrival, water turned off on washer, tv unplugged, WiFi was down. Bathroom shower leaked. A little frustrating after paying for the “penthouse “
Stayed 3 nights in Jun 2024

2/10 Terrible

Sermed

Travelled with group
Liked: Cleanliness, room comfort
Disappointing stay
Location is excellent. We stayed in the Penthouse Suite; lovely views. Room itself extremely poor, lots of things need fixing. Light in the bathroom not working. Toilet roll holder loose. The water was pouring out of the shower all over the bathroom floor. We used the parking and it was great, spaces a little limited for an apartment complex this big. We damaged our front bumper on the curb outside as the curb was crooked, so be aware of that. We complained about all these issues and Urban Residences had the nerve to refuse to provide any sort of compensation or any gesture of goodwill. I raised these points with the reception staff as well who couldn’t have cared less, which was disappointing. I’ve stayed here many times before, in practically all of their available types of rooms; studio, family studio, large 2 bed, penthouse but I’ll never stay here again cause the way they responded to all my complaints is totally unacceptable.
Stayed 2 nights in Feb 2024

8/10 Good

alex

Travelled with partner
Liked: Cleanliness
Friendly staff
Stayed 3 nights in Jun 2024

2/10 Terrible

Alexandra

Disliked: Cleanliness, room comfort
No air-conditioning, boiling green house.
This is a very dingy, run down property. While it is a modern building, there is NO air conditioning! I was told the building never had it. This is insane, since the building is a glass box, which even on a mild day, 60F, will be boiling like a greenhouse. Impossible to sleep. Had to keep the windows open with all night street noise.
Stayed 5 nights in May 2024

8/10 Good

Nicholas

Liked: Cleanliness
Loud town
Stayed 3 nights in May 2024

8/10 Good

Choong Wah, Singapore

Travelled with partner
Liked: Cleanliness, amenities
My second stay there after visiting Paris and Brussels. Room is tidy and clean. However shower room outlet was faulty - water outlet is choke and waste water discharge was very slow. The engineering guy did look into it but problem was not rectified.
Stayed 3 nights in May 2024

10/10 Excellent

Choong Wah, Singapore

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room with basic kitchen amenities. Clean and tidy but no daily house keeping.
Stayed 4 nights in May 2024