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Shangri-La Sydney

5.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shangri-La Sydney

Exterior
Indoor pool, open 7:00 AM to 8:00 PM, pool loungers
Exterior
Deluxe Darling Harbour 2 Twins
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Gym
  • Room service

Explore the area

Map
176 Cumberland Street, The Rocks, NSW, 2000
  • Museum of Contemporary Art
    ‪6 min walk‬
  • The Rocks Markets
    ‪6 min walk‬
  • Overseas Passenger Terminal
    ‪8 min walk‬
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    ‪19 min drive‬

Room options

View all photos for Deluxe Opera House, Room, 1 King Bed, City View

Deluxe Opera House, Room, 1 King Bed, City View

Deluxe Opera House, Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(94 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Opera House, 2 Single Beds, City View

Deluxe Opera House, 2 Single Beds, City View

Deluxe Opera House, 2 Single Beds, City View

9.2 out of 10
Wonderful
(11 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Opera House City View 1 King

Executive Opera House City View 1 King

Executive Opera House City View 1 King

9.0 out of 10
Wonderful
(59 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Opera House City View 2 Twins

Executive Opera House City View 2 Twins

Executive Opera House City View 2 Twins

9.8 out of 10
Exceptional
(11 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Darling Harbour 2 Twins

Executive Darling Harbour 2 Twins

Executive Darling Harbour 2 Twins

9.0 out of 10
Wonderful
(19 reviews)
  • 40 sq m
  • Bay view
  • Sleeps 3
  • 2 Double Beds

View all photos for Horizon Opera House City View 1 King

Horizon Opera House City View 1 King | View from room

Horizon Opera House City View 1 King

9.2 out of 10
Wonderful
(16 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Sydney Harbour View 2 Twins

Executive Sydney Harbour View 2 Twins

Executive Sydney Harbour View 2 Twins

9.8 out of 10
Exceptional
(18 reviews)
  • 50 sq m
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Darling Harbour 1 King

Executive Darling Harbour 1 King

Executive Darling Harbour 1 King

9.2 out of 10
Wonderful
(42 reviews)
  • 40 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

Horizon Suite, 1 King Bed, Lounge Access Tower High Floor

  • 87 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

Premium bedding, in-room safe, desk, blackout curtains

Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor

  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Sydney Harbour Suite 1 King

Executive Sydney Harbour Suite 1 King

Executive Sydney Harbour Suite 1 King

10.0 out of 10
Exceptional
(1 review)
  • 83 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite, Lounge Access, High Floor

Ambassador Suite, Lounge Access, High Floor | View from room

Ambassador Suite, Lounge Access, High Floor

  • 105 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, Business Lounge Access, Harbour View (High Floor)

Royal Suite, Business Lounge Access, Harbour View (High Floor)

Royal Suite, Business Lounge Access, Harbour View (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Business Lounge Access, Harbour View (High Floor)

Presidential Suite, Business Lounge Access, Harbour View (High Floor) | Living area

Presidential Suite, Business Lounge Access, Harbour View (High Floor)

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Business Lounge Access, Harbour View (Governor, High Floor)

Suite, Business Lounge Access, Harbour View (Governor, High Floor)

Suite, Business Lounge Access, Harbour View (Governor, High Floor)

  • 114 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Sydney Harbour View 1 King

Executive Sydney Harbour View 1 King

Executive Sydney Harbour View 1 King

9.0 out of 10
Wonderful
(30 reviews)
  • 45 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Harbour Bridge King Room

Premier Harbour Bridge King Room

Premier Harbour Bridge King Room

8.8 out of 10
Excellent
(3 reviews)
  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Harbour Bridge Suite 1 King

Harbour Bridge Suite 1 King | Living area

Harbour Bridge Suite 1 King

  • 83 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Darling Harbour 1 King

Horizon Darling Harbour 1 King

Horizon Darling Harbour 1 King

8.8 out of 10
Excellent
(12 reviews)
  • 40 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Sydney Harbour View 1 King

Horizon Sydney Harbour View 1 King

Horizon Sydney Harbour View 1 King

9.0 out of 10
Wonderful
(4 reviews)
  • 45 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor

  • 83 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Darling Harbour 1 King

Deluxe Darling Harbour 1 King

Deluxe Darling Harbour 1 King

9.0 out of 10
Wonderful
(89 reviews)
  • 39.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Darling Harbour 2 Twins

Deluxe Darling Harbour 2 Twins

Deluxe Darling Harbour 2 Twins

8.8 out of 10
Excellent
(24 reviews)
  • 39.9 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club Spa Suite 1 King, Lounge Access, High Floor

Horizon Club Spa Suite 1 King, Lounge Access, High Floor | View from room

Horizon Club Spa Suite 1 King, Lounge Access, High Floor

  • 77 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Harbour Bridge King Room

Deluxe Harbour Bridge King Room

Deluxe Harbour Bridge King Room

9.6 out of 10
Exceptional
(17 reviews)
  • 45 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Harbour Bridge Twin Room

Deluxe Harbour Bridge Twin Room

Deluxe Harbour Bridge Twin Room

8.8 out of 10
Excellent
(12 reviews)
  • 50 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Premier Sydney Harbour View 1 King

Grand Premier Sydney Harbour View 1 King

Grand Premier Sydney Harbour View 1 King

9.2 out of 10
Wonderful
(17 reviews)
  • 60 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

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Hot tub
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Pet-friendly
4.8 out of 5, Exceptional, (1549)
The price is €503
for 1 room
includes taxes & fees
1 Feb - 2 Feb
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About this property

Shangri-La Sydney

Hotel with 2 restaurants, steps from The Big Dig Archaeology Education Centre
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Shangri-La Sydney offers 565 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Digital television is provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the breakfast at Shangri-La Sydney. During your stay, you're just a quick walk from Overseas Passenger Terminal. You'll find features like free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi and wired Internet
  • Enjoy a meal at the buffet restaurant or drinks at the cocktail bar
  • Buffet breakfast served daily for a fee
  • Valet parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with hot stone massages, detox wraps, or facials at the spa
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests really like the accommodations for the cleanliness, overall comfort, spaciousness, and comfy beds
  • Steps from The Big Dig Archaeology Education Centre and 6 minutes by foot from Museum of Contemporary Art
Shangri-La Sydney offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include 20 meeting rooms and limo/town car service. Event space at this hotel measures 20451 square feet (1900 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Shangri-La Sydney. Parking is available for a fee.

This Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Altitude Restaurant - This restaurant serves lunch and dinner. Reservations are required.
Blu Bar on 36 - Onsite cocktail bar. Open daily.
Café Mix Restaurant - This buffet restaurant serves breakfast only. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered valet parking on site (AUD 105 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: AUD 52-67 for adults and AUD 25-25 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Altitude Restaurant
  • Blu Bar on 36
  • Café Mix Restaurant

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference space (20451 square feet)
  • Meeting rooms - 20

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 40-inch TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in Blu Bar on 36 restaurant.
The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from December 31 2024 to December 31 2024 (dates subject to change):
  • One of the bars/lounges
The following facilities are closed seasonally each year. They will be closed from December 25 to December 25:
  • Spa

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 275.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 145 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 52 to 67 for adults, and AUD 25 to 25 for children
  • Covered valet parking fee: AUD 105 per day (in/out privileges)
  • Rollaway bed fee: AUD 275.0 per night
  • Credit card charges are subject to a surcharge of 1.85 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The listed child breakfast fee applies to guests age 11 and younger.
Property Registration Number 92 003 643 963

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney

Shangri-La Sydney Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1387 out of 2168 reviews" "
Rating 8 - Good. 404 out of 2168 reviews" "
Rating 6 - Okay. 193 out of 2168 reviews" "
Rating 4 - Poor. 99 out of 2168 reviews" "
Rating 2 - Terrible. 85 out of 2168 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joan Maricel

Stayed 1 night in Sep 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Fabulous room, very efficient room stewars. Lovely view. Very happy with everything at your hotel. Will definitely recommend to others.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jerry Wayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good overall value for the price
Stayed 4 nights in Oct 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionist was very friendly and professional. I mentioned that I am a very light sleeper and she offered me to pay a little bit extra to have a quieter room on a higher floor. The room was simply stunning and very quiet. Very good location as well. I'd definitely be back. All the employees I interact with were amazing! Thank you!
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Stayed 4 nights in Oct 2024

4/10 Poor

Jack, Highland Park

Travelled with family
Liked: Amenities
Purchased 4 nights of deluxe darling harbor view room, but received a room facing freeway instead. We prepaid the daily breakfast that was advertised on 36th floor with panorama view of Opera House upon check in found out breakfast room is moved to 1st floor, false advertisement.
Stayed 4 nights in Oct 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Sixin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

JIJO

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Harry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So good I didn’t leave the room!
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Staff were terrific. Room was great with beautiful views. Highly recommend and we will definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Chou

Stayed 2 nights in Sep 2024

10/10 Excellent

Manvindar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and service. beautiful views of the harbour. friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for walking to Sydney Harbour
Perfect walking location to Sydney Harbour and Opera House. Room with view of Opera House/City was worth it and saw the sunrise and sunset. Staff and room will make me stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Asou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, one of my favourite hotel stays in Australia. Staff were lovely, room was spotless, could not fault a single thing. Will definitely be back.
Stayed 1 night in Oct 2024

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Ruth from the dining on the top floor was so helpful and friendly to us. The staff in the buffet were excellent. The cleaning staff cleaned the room very well nut their atention to the bins and tea and coff
Stayed 1 night in Oct 2024

10/10 Excellent

Fuxin

Stayed 1 night in Sep 2024

8/10 Good

Nola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely but slightly outdated Bar 36 is amazing Breakfast buffet plentiful and great variety
Stayed 2 nights in Oct 2024

6/10 Okay

Steve

Liked: Cleanliness, property conditions & facilities
Extremely poor checkin and check out experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Pawandeep

Stayed 1 night in Sep 2024

10/10 Excellent

Diamond

Stayed 3 nights in Sep 2024

10/10 Excellent

Leanne Maree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An absolute amazing stay!
Stayed 2 nights in Oct 2024