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Secret Garden Backpackers

2.0 star property

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December 2024
January 2025

Photo gallery for Secret Garden Backpackers

Property grounds
Exterior
Bed in 6 Bed Mixed Dormitory Room
Interior
1 bedroom, iron/ironing board, free WiFi, bed sheets

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Free WiFi
    Free WiFi

Explore the area

Map
243-247 CLEVELAND STREET, Redfern, NSW, 2016
  • University of Sydney
    13 min walk
  • Capitol Theatre
    16 min walk
  • World Square Shopping Centre
    18 min walk
  • Sydney, NSW (RSE-Rose Bay Seaplane Base)
    19 min drive

Room options

View all photos for Bed in 8 Bed Female Dormitory Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Bed in 8 Bed Female Dormitory Room

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in 4 Bed Mixed Dormitory Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Bed in 4 Bed Mixed Dormitory Room

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in 12 Bed Mixed Dormitory Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Bed in 12 Bed Mixed Dormitory Room

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Bed in 10 Bed Mixed Dormitory Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Bed in 10 Bed Mixed Dormitory Room

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in 8 Bed Mixed Dormitory Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Bed in 8 Bed Mixed Dormitory Room

  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Bed in 6 Bed Mixed Dormitory Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Bed in 6 Bed Mixed Dormitory Room

  • Sleeps 1
  • 1 Twin Bunk Bed

Similar properties

Front of property

The Village Surry Hills - Hostel

Free WiFi
Air conditioning
Game room
Laundry
3.6 out of 5, Good, (227)
The price is €148
for 1 night
includes taxes & fees
9 Dec - 10 Dec
The Village Surry Hills - Hostel

About this property

Secret Garden Backpackers

Adults-only Sydney hostel in Redfern with free breakfast
Along with laundry facilities, this smoke-free hostel has an arcade/game room and a garden. Free continental breakfast and free WiFi in public areas are also provided. Additionally, barbecue grills, a picnic area, and a reception hall are onsite. Bathrooms are shared and limited housekeeping is available.
Secret Garden Backpackers offers 19 shared accommodations with shared/communal kitchens and irons/ironing boards. Accommodations offer separate dining areas. Refrigerators and microwaves are provided. Guests have access to shared bathrooms. Bathrooms include showers.

This Sydney hostel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on a limited basis.

During your stay at Secret Garden Backpackers, you're just a quick walk from Crown Street. Features include free breakfast and free WiFi in public areas, plus laundry facilities.
  • Free continental breakfast offered
  • Free WiFi
  • Amenities include laundry facilities, a terrace, and a vending machine
  • 13 minutes by foot from University of Sydney and a 2-minute drive from Capitol Theatre
Free breakfast is available. Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at Secret Garden Backpackers.

This Sydney hostel is smoke free.

Guests are served free continental breakfast.

Languages

Chinese (Mandarin), English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking
  • Street parking available

Food and drink

  • Free continental breakfast

Things to do

  • Arcade/games room

Conveniences

  • Reception hall
  • Vending machine

Guest services

  • Housekeeping (limited)
  • Laundry facilities
  • Luggage storage

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan

Bathroom

  • Shared bathroom
  • Shower

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware/dishes/utensils
  • Dining room
  • Electric kettle
  • Microwave
  • Fridge
  • Shared kitchen access

More

  • Iron/ironing board
  • Separate sitting area
  • Shared accommodations

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open Monday - Friday (8 AM - 8 PM) and Saturday - Sunday (9 AM - 7 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
This property's dormitory rooms are best suited to guests who are ages 18 to 35.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 8 AM - 8 PM
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

SECRET GARDEN BACKPACKERS Hostel Redfern
SECRET GARDEN BACKPACKERS Redfern
SECRET GARDEN BACKPACKERS Red
Secret Backpackers Redfern
SECRET GARDEN BACKPACKERS Redfern
SECRET GARDEN BACKPACKERS Hostel/Backpacker accommodation

Secret Garden Backpackers Reviews

Reviews

6.8
Rating 10 - Excellent. 6 out of 22 reviews" "
Rating 8 - Good. 6 out of 22 reviews" "
Rating 6 - Okay. 2 out of 22 reviews" "
Rating 4 - Poor. 5 out of 22 reviews" "
Rating 2 - Terrible. 3 out of 22 reviews" "

6.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Sérieusement c'est le pire hotel en Backpacker où j'ai pu aller niveau propreté... On a eu des cafards dans la chambre, on avant rarement du papier toilettes, la cuisine etait dans un état épouvantable et je ne parle pas de la salle de bain du 2e étage...
Stayed 4 nights in Jan 2020

4/10 Poor

Kihiem

Disliked: Cleanliness, property conditions & facilities
Terrible flooring and small rooms Too many steps upstairs Very old buildings Good location Near central station
Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Negatives: The bathroom was very dirty. There was beard hair in the sink for days and the water wouldn't drain away. Also tissue all over the floor. There is no lift access to the top floors. Positives: cheap price. Free cereal or toast for breakfast. Friendly staff.
Stayed 6 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
It has been 3 days since i left, no deposit for my key has been returned.
Stayed 2 nights in Nov 2019

8/10 Good

Andrea Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 5 nights in Oct 2019

10/10 Excellent

Rs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and overall nice friendly environment. Lots of new friends.
Stayed 1 night in Jul 2019

8/10 Good

Steve

Liked: Cleanliness, staff & service, room comfort
The Secret Garden Backpackers is found in a convenient location. A short walk from Sydney Central Railway Station. Parks, a council pool and Redfern Oval are close. A stroll along Cleveland St brings you to the local Coles Shopping Centre. There is also a wide range of restaurants to be explored along the street. Enjoy your stay in the area not far from the CBD
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Friendly and accommodating staff. Comfortable to stay for a couple of nights but would struggle staying long term.
Stayed 3 nights in Feb 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Love it here, second time I have stayed and I wish it was longer! So clean, so welcoming, so friendly! Great location, comfy beds, kitchens and bathrooms are great especially the one by room 2. Will stay again!
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Not too shabby!
It's quite clean and has all the stuff you need plus a nice garden which is also the dining area. Less than 10 min walk to Central Station or Surry Hills. Only minus for me was that the toilets were far away from our room. Otherwise no complaints!
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free breakfast, can't complain!
Stayed 1 night in Oct 2018

2/10 Terrible

Ryan, Auckland, NZ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to central stn
The place looked nothing like its pictures. The rooms were never cleaned, they allowed noise to all hours which made sleeping difficult and had people sleeping in communal areas (tv room) that we’re not guests of the hotel. There are also a lack of bathroom facilities and inconvenienced by one guest breaking the sink in the downstairs bathroom which left only 2 bathrooms in operation, and lob waits to use facilities. Very disappointing stay, would never recommend anyone stay there.
Stayed 7 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Really enjoyed my stay here, it was comfortable, lovely and clean and it felt very safe. Free breakfast, and lockers in the room were a real bonus! I will be back!
Stayed 4 nights in Jul 2018

2/10 Terrible

Junsu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT stay in this place.
DO NOT stay in this place. ㅈ You will experience very warm welcoming aussie hospitality?!?!? from the managing one called Jackie. One night a boy stayed underneath my bed brought a girl in from the street, shared the bed, and woke me up in the middle of the night. In the morning of my check out day, I told her about it. IT'S NOT A CRIME' that one said, and asked me to leave the premises immediately. I complained about her irresponsible response and behavior, then this idiot called police and kicked me out. DO NOT jeopardise your safety over a few AUS dollars. 절대 이곳에서 숙박하지 마세요!
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019

4/10 Poor

Nikita

Liked: Staff & service
Disliked: Property conditions & facilities
Ingen parkering alligevel og uhøflige gæster
Der var ingen parkering, selvom at der bliver reklameret med det.. Det er et faldefærdigt hostel, men man kan leve med det. Mange af de helt unge backpacker-gæster var sindssygt uhøflige og havde ingen form for respekt for andre mennesker...
Stayed 2 nights in Feb 2019

6/10 Okay

CHI HO

Just ok
Just ok.
Stayed 6 nights in Dec 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
The staffs are very friendly ,and the location is good.
Stayed 1 night in Sep 2018

6/10 Okay

Daniel

개인적으로 저는 별로 없습니다
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018