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PARKROYAL Parramatta

4.5 star property

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Photo gallery for PARKROYAL Parramatta

Lobby
Premium bedding, in-room safe, desk, laptop workspace
Superior Room, 1 Bedroom
Terrace/patio
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym

Explore the area

Map
30 Phillip Street, Parramatta, NSW, 2150
  • CommBank Stadium
    ‪11 min walk‬
  • Rosehill Gardens Racecourse
    ‪5 min drive‬
  • Westmead Hospital
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪37 min drive‬

Room options

View all photos for Premier King Corner Room

Premium bedding, in-room safe, desk, laptop workspace

Premier King Corner Room

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King

Premium bedding, in-room safe, desk, laptop workspace

Premier King

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Premium bedding, in-room safe, desk, laptop workspace

Superior King Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King (High Floor)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Bedroom

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Parkroyal Suite

Premium bedding, in-room safe, desk, laptop workspace

Parkroyal Suite

  • 116 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Parkroyal Club King

Premium bedding, in-room safe, desk, laptop workspace

Parkroyal Club King

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Premier Twin Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Meriton Suites George Street, Parramatta

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (738)
The price is €175
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Meriton Suites George Street, Parramatta

About this property

PARKROYAL Parramatta

Luxury hotel with 2 restaurants and a fitness center
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
PARKROYAL Parramatta offers 286 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at PARKROYAL Parramatta. During your stay, you're just a quick walk from Port Jackson Bay. You'll find features like free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Parramatta Park and CommBank Stadium
PARKROYAL Parramatta offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the luxury PARKROYAL Parramatta. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Table 30 - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 40 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Table 30

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Covered self parking fee: AUD 40 per night (in/out privileges)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property's club lounge hours are 7-10 AM and 5:30-7:30 PM.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Parkroyal Hotel Parramatta
Parkroyal Parramatta
Parramatta Parkroyal
Parkroyal Parramatta Hotel Parramatta
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Parramatta
PARKROYAL Parramatta Hotel Parramatta

PARKROYAL Parramatta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1102 reviews
Rating 8 - Good. 321 out of 1102 reviews
Rating 6 - Okay. 117 out of 1102 reviews
Rating 4 - Poor. 39 out of 1102 reviews
Rating 2 - Terrible. 42 out of 1102 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Seyed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

2/10 Terrible

Amir

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything about this property: Lobby was messy. Floor tiles ugly. Zero decoration, even for New Year time. Breakfast was way below average (you need to fill a paper form to get an omelette or poached egg!!!). Almost all the staff were unfriendly. We certainly will not come back to this terrible hotel!
Stayed 2 nights in Dec 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service
There wasn’t enough lifts for the number of guests.
Stayed 5 nights in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
All it should be at a good price
Stayed 1 night in Dec 2024

10/10 Excellent

Quinn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely location, excellent service, great facilities, very good breakfast!
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some noises
Be aware of renovations at present. Noise during the day. Intermitent drone during the night on level 2 -possibly ventilation or exhaust fan.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nigel

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In-room Drinking water tap
Got one of the newly renovated rooms and it was perfect. Especially love the in-room drinking water tap with filtered water.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and recently refurbished
Stayed 1 night in Dec 2024

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & nice room
Stayed 1 night in Dec 2024

10/10 Excellent

Fadi

Travelled with family
Liked: Cleanliness, amenities
Food, car park, pool, room clean
Stayed 7 nights in Dec 2024

10/10 Excellent

Sukrita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Amulya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Adel-bachir

Disliked: Staff & service
The parking is very bad and too expensive.
Stayed 4 nights in Dec 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, quiet but lively location, very friendly staff.
Stayed 1 night in Dec 2024

6/10 Okay

Caner

Travelled with family and small children
Great location near dining and transport, room was renovated and well designed, bed was very comfortable, perfect for conferences or short term stays. No sign on the elevator where the pool is, Pool was small and extremely cold, parking was an additional cost, Toilet had no hand soap in the foyer, hand sanitizer was empty. I would personally not stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

viengvilay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
there Is nothing not to like, the property was well presented and a friendly good staff too.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Good location and nice place but never knew there are some some works going on which was noisy in the early hours of the day.
Stayed 3 nights in Dec 2024

2/10 Terrible

Micheal

Stayed 1 night in Dec 2024

8/10 Good

Adrine, Corlette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Rinto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were nice and decent, and the location was near the river. However, they were renovating rooms nearby, which were very loud during the day and dusty at night. The light in the area by the lift did not work at night. If I had known there was renovation happening, I would have chosen another place. Out of the three lifts, I don't think all were in operation, so going up and down took a long time during peak times.
Stayed 2 nights in Dec 2024

10/10 Excellent

Saima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice hotel. All the facilities needed for a few days away
Stayed 2 nights in Dec 2024

8/10 Good

Marilou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As requested our room was at the higher floor -12th flr (thank you) which seemed to be a refurbished one. Check in was smooth staff was pleasant. Food during dinner at Table 30 was not as delightful as our previous dining. Still, Park Royal would remain one of the favourite places to stay when in the area.
Stayed 1 night in Dec 2024