Mercure Sydney

4.5 star property

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Photo gallery for Mercure Sydney

Front of property
Indoor pool, open 6:30 AM to 10:00 PM, pool loungers
City view
Deluxe Room, 1 King Bed, City View
Indoor pool, open 6:30 AM to 10:00 PM, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service

Explore the area

Map
818-820 George Street, Chippendale, NSW, 2008
  • University of Technology Sydney
    ‪3 min walk‬
  • Capitol Theatre
    ‪8 min walk‬
  • International Convention Centre Sydney
    ‪14 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪20 min drive‬

Room options

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 Queen Bed, City View

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed, City View

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, 2 Double Beds, City View

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Privilege, Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds (Family)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, City View

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Balcony Room, 1 Queen Bed, City View

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Mercure Sydney

Luxury hotel with a fitness center and a sauna
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Mercure Sydney offers 517 accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Sydney hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Our customers tell us they can't get enough of Mercure Sydney's great location. During your stay, you're just a quick walk from Capitol Theatre. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi in some public areas
  • Enjoy local cuisine while dining at Platform 818
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from University of Technology Sydney and 7 minutes by foot from Ultimo College
Mercure Sydney offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 9 meeting rooms. Event space at this hotel measures 18626 square feet (1730 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the luxury Mercure Sydney. Parking is available for a fee.

This 4.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Platform 818 - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Eve's Bar - This bar serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Japanese, Korean, Macedonian, Portuguese, Russian, Swahili, Thai, Urdu, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (AUD 50 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eve's Bar
  • Platform 818

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 18,626 square feet of conference space
  • 9 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LCD TV with premium digital channels
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 35 per person
  • Fee for in-room wireless internet: AUD 10 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: AUD 10 per 24-hour period (rates may vary)
  • Self parking fee: AUD 50 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Sydney
Mercure Sydney
Sydney Mercure
Mercure Sydney Hotel Chippendale
Mercure Sydney Hotel
Mercure Sydney Chippendale
Mercure Sydney Hotel
Mercure Sydney Chippendale
Mercure Sydney Hotel Chippendale

Mercure Sydney Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 1058 reviews
Rating 8 - Good. 358 out of 1058 reviews
Rating 6 - Okay. 121 out of 1058 reviews
Rating 4 - Poor. 48 out of 1058 reviews
Rating 2 - Terrible. 25 out of 1058 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joselito Queyquep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff are so friendly and helpful
Stayed 6 nights in Jan 2025

8/10 Good

Jeffery Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Location was great
Stayed 3 nights in Jan 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable place for a Sydney stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Jeremy

Stayed 6 nights in Jan 2025

10/10 Excellent

Rosa Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family-Friendly Convenience and Comfort at Mercure
We have stayed at the Mercure Hotel a couple of times, and it never disappoints. Its location, right next to Central Station and Railway Square, makes commuting with kids incredibly convenient. Whenever possible, they’ve accommodated our requests for early check-in, which helps us relax and feel well taken care of. The extra-comfy beds and the breakfast buffet with its wide variety of options ensure that everyone in our family is happy and satisfied.
Stayed 1 night in Jan 2025

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Annie

It's all about the location
It's all about the location, proximity to central station, bus stop etc. Not a great area to stay and not a great hotel to stay in. Pillow was flat as a pancake and only one each. One face washer in room. I would only stay there again if I needed to be near the station.
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The Mecure was clean comfortable and well located. Breakfast choice was excellent and would stay there again.
Stayed 1 night in Jan 2025

8/10 Good

Charmaine

Stayed 3 nights in Jan 2025

8/10 Good

Ross, Ormiston

Travelled with group
Liked: Amenities, property conditions & facilities
Perfect place to stay for the New Years cricket test match
Stayed 4 nights in Jan 2025

10/10 Excellent

Akane

Travelled with family
Stayed 1 night in Jan 2025

10/10 Excellent

Ka yee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just 4 stops from airport, next to train station Room with color light👍
Stayed 2 nights in Jan 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located. One may take the airport train and get off from central station easily. From there it’s just 8 minutes walk to the hotel. Hotel staff is very friendly and cordial and the place is well managed. Highly recommended!
Stayed 3 nights in Jan 2025

10/10 Excellent

Claudio, Braddon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel need more personal
Stayed 1 night in Jan 2025

6/10 Okay

Diana

Liked: Staff & service, amenities, property conditions & facilities
Short walk to darling harbour. The rooms were not sound proof and you could hear other people going to the bathroom.
Stayed 1 night in Jan 2025

6/10 Okay

Duncan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool is tiny. Rooms are small but clean and modern. At the right price this is a great hotel for a night or two but it’s by no means a very luxurious hotel. I would definitely stay again at this hotel if the price is under $200.
Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice
good location, clean room, comfortable beds. We opted to include breakfast, which ended up paying a little extra but it was worth it. We also used the laundry room downstairs, A$4 to wash and another A$4 to dry, had to get changes from the front desk. All is good. One complaint is the elevators are very slow during rush hours. I wish there're more stairs, at least for the first few floors.
Stayed 5 nights in Dec 2024

8/10 Good

Narinder

Liked: Property conditions & facilities
Location
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the Central Station and all of the wonderful restaurants near Chinatown. Very convenient to the Woolworths for groceries and liquor. The King room was spacious, extremely clean and comfortable. Will stay again!
Stayed 1 night in Jan 2025

8/10 Good

Tony

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
After a little issue with our room the staff made our stay thoroughly enjoyable
Stayed 3 nights in Dec 2024

10/10 Excellent

Tavonne, North Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really did like the place, I just feel the exterior pillows need to be cleaned. Not the white sheeted ones the actually throw pillows. They have a slight unpleasant smell. And one of the house keepers isn’t good with detail. The lady with the glasses just wants to get in and get out. She scanned the code on my door with out cleaning it even tho I didn’t leave in time so when I asked for my bed to be made later they had my room listed as clean. So it never got done. The next day I asked her for extra face towels when she cleans my room and she never did it and the bathroom floor still had the leaves we brought in from the park from the day before on the floor. She clearly is in a rush.
Stayed 8 nights in Dec 2024

10/10 Excellent

Mark

Stayed 1 night in Nov 2024

10/10 Excellent

Stephen Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful inside property very clean. Just outside property nothing to do with mercury at all but surroundings dirty
Stayed 3 nights in Dec 2024