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Holiday Inn Parramatta by IHG

4.0 star property

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Photo gallery for Holiday Inn Parramatta by IHG

Exterior
Lobby sitting area
Outdoor pool, pool loungers
Point of interest
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Parking available
  • Room service
  • Breakfast available

Explore the area

Map
18-40 Anderson Street, Parramatta, NSW, 2150
  • Westfield Parramatta Shopping Centre
    ‪4 min walk‬
  • Parramatta Park
    ‪14 min walk‬
  • Queens Wharf Reserve
    ‪15 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds, Accessible Bathtub

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Lobby

PARKROYAL Parramatta

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1003)
The price is €245
for 1 room
includes taxes & fees
18 Mar - 19 Mar
PARKROYAL Parramatta

About this property

Holiday Inn Parramatta by IHG

Hotel with a fitness center, a quick walk to Westfield Parramatta Shopping Centre
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Holiday Inn Parramatta by IHG offers 181 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.
The breakfast at Holiday Inn Parramatta by IHG gets high marks from our customers. During your stay, you're just a quick walk from Westfield Parramatta Shopping Centre. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute walk from Westfield Parramatta Shopping Centre and 14 minutes by foot from Parramatta Park
Holiday Inn Parramatta by IHG offers its guests a children's pool, an outdoor pool, a hot tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 4327 square feet (402 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Parramatta by IHG. Parking is available for a fee.

This 4-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.
Twenty One Fifty - This restaurant serves breakfast, lunch, and dinner.
The Lobby Bar - Onsite lobby lounge. Happy hour is offered. Open select days.
Room service (during limited hours) is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Hindi, Hungarian, Indonesian, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (AUD 20 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: AUD 30 for adults and AUD 30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Twenty One Fifty
  • The Lobby Bar

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (4327 square feet)
  • Meeting rooms - 7

Outdoors

  • Outdoor furniture
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 89
  • Front entrance ramp
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 1151
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • iPod dock
  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Local meal delivery service
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 for adults and AUD 30 for children
  • Covered self parking fee: AUD 20 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Holiday Inn Hotel Parramatta
Holiday Inn Parramatta
Parramatta Holiday Inn
Holiday Inn Parramatta Hotel

Holiday Inn Parramatta by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 479 out of 1000 reviews
Rating 8 - Good. 395 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Gurjot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy street parking. Walking distance to Westfield shopping mall. Overall nice place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Stayed 3 nights in Oct 2024

8/10 Good

Josh

Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Business traveller
Very good hotel, great location.
Stayed 1 night in Nov 2024

6/10 Okay

Seiji

No assistance with luggage to the room on arrival, black spider in room, making for an wearied and disturbing sleep
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could you please email me a tax invoice for my stay please. I have had many stays at this motel, I stay there because It has a good reputation
Stayed 0 nights in Nov 2024

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Mark

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Also phone not working in room and no menu for dining. Volume on TV not workable . Too expensive for what i got.
Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Travelled with family
Great hotel in an easy to locate position. We travel by public transport and it was an easy 5 min walk to the station (and also Westfield Parramatta). Would happily stay here again
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Such lovely staff, lovely clean and comfortable rooms, good value for money and great little buffet brekkie for only $15pp. Pool area could do with a bit sprucing up but the heated spa made up for it
Stayed 2 nights in Nov 2024

8/10 Good

Hannah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time. Place was clean and comfy. The restaurant being closed was a bit of bummer.
Stayed 1 night in Nov 2024

8/10 Good

Mukesh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Oct 2024

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size rooms and helpful front desk staff
Stayed 2 nights in Oct 2024

6/10 Okay

Yobin Kumar

Liked: Cleanliness
Disliked: Staff & service

8/10 Good

Bruce

Travelled with family
Nice hotel convenient location.
Stayed 1 night in Oct 2024

8/10 Good

James-Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and very helpful thankyou.
Stayed 1 night in Oct 2024

10/10 Excellent

Nidhi, Springfield Lakes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and quiet with blockout curtains. The staff were very friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

Anna

Stayed 1 night in Sep 2024

8/10 Good

SW London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shout out to Nigel, he organised porridge for my breakfast.
Stayed 6 nights in Sep 2024

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 1 night in Sep 2024