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Luxpoint Hotel Surabaya

3.5 star property

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Photo gallery for Luxpoint Hotel Surabaya

Dining
Food and drink
Standard Twin Room
Lobby sitting area
Front of property

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Laundry
  • Parking included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Jalan Bratang Jaya Nomor 43, Surabaya, 60284
  • Surabaya Plaza Shopping Mall
    ‪5 min drive‬
  • Tunjungan Plaza
    ‪6 min drive‬
  • Galaxy Mall
    ‪6 min drive‬
  • Surabaya (SUB-Juanda)
    ‪33 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Nano Room

Premium bedding, desk, free WiFi, bed sheets

Nano Room

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Luxpoint Hotel Surabaya

Hotel in Surabaya with free valet parking and a 24-hour front desk
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Luxpoint Hotel Surabaya offers 34 air-conditioned accommodations with complimentary bottled water and slippers. Rooms open to balconies. Beds feature premium bedding. Cable television is provided. Bathrooms include showers, toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

During your stay at Luxpoint Hotel Surabaya, you'll be close to Tunjungan Plaza. Enjoy features like free WiFi in public areas and free valet parking, plus a restaurant.
  • Free WiFi
  • Free valet parking and self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Just a 4-minute drive from Taman Bungkul and a few minutes from Surabaya Zoo
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and a meeting room are available.

WiFi is free in public spaces. The business-friendly Luxpoint Hotel Surabaya also features concierge services, laundry facilities, and dry cleaning/laundry services. Self parking and valet parking are free.

Luxpoint Hotel Surabaya has a restaurant on site.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Luxpoint Hotel Surabaya

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 150000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 50000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 150000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Luxpoint Hotel Surabaya
Luxpoint Hotel
Luxpoint Surabaya
Luxpoint
Luxpoint Hotel Surabaya Hotel
Luxpoint Hotel Surabaya Surabaya
Luxpoint Hotel Surabaya Hotel Surabaya

Luxpoint Hotel Surabaya Reviews

Reviews

6.8
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

8/10 Good

wiwin hendra, bali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super quick check-in and friendly staffs
Nice comfy bed Clean bathroom Small room but complete facility

2/10 Terrible

ANDREW

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terribly bad.
Hotel property was very bad. Service was terribly bad. I could not check in the reason was they did not receive the hotel confirmation from hotels.com, they said. After having long conversation, finally they allow me to check in. NO HOT WATER. THE LINEN WAS NOT CLEANED. Over all, the HOTEL WAS TERRIBLE. I WILL NEVER STAY IN THAT HOTEL AGAIN. NEVER! NOT RECOMMENDED HOTEL!!!

10/10 Excellent

Nuliwati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kamar fam ternyata kecil
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
BILIK KECIL SEMPIT DAN INTERNETNYA SANGAT PERLAHAN