Skip to main content
Beginning of main content

Enter dates to see availability

Room, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Balcony, Resort View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Queen Beds, Non Smoking, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Suite, 1 King Bed with Sofa bed (Club Executive)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Balcony, Resort View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Ritz-Carlton, St. Thomas. During your stay, you're just a quick walk from Secret Harbour Beach. Enjoy features like free valet parking, plus 2 outdoor pools and 3 restaurants.

  • Free valet parking and self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Treat yourself to body wraps, body scrubs or Swedish massages at The Ritz-Carlton Spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and kayaking
  • 10 minutes by car from Sapphire Beach and 10 minutes from Bolongo Bay

The Ritz-Carlton, St. Thomas ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Ritz-Carlton, St. Thomas

Everyone (1)
3 out of 5
The lady on the phone was rude!!!!!

Posted by on 19 Jul 2021

Was this review helpful to you?

About the The Ritz-Carlton, St. Thomas

Location 6900 Great Bay, St. Thomas, St. Thomas 00802

Renovations + Closures

The property will be renovating from 20 August 2024 to 18 November 2024 (completion date subject to change). The following areas are affected:

  • One of the dining venues

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Property Features

The Ritz-Carlton, St. Thomas offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 4 meeting rooms, and limo/town car service. A children's pool, spa services, and a terrace are also featured at the luxury The Ritz-Carlton, St. Thomas. Free self parking and valet parking are available. Smoking is allowed in designated areas at this Mediterranean St. Thomas resort.

  • 180 guestrooms or units
  • 3 levels
  • 6 buildings
  • 3 dining venues
  • Built in 1992
  • Kid's club (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Waterslide
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

The Ritz-Carlton, St. Thomas offers 180 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

  • Private balcony
  • Deep-soaking bath
  • In-room dining
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Separate bath and shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9 AM.

Alloro – This restaurant only serves dinner. Reservations are required.

Coconut Grove – Overlooking the ocean and pool, this family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Sails – Overlooking the ocean, this restaurant serves breakfast, lunch and light fare. Open daily.

Room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Hiking/biking trails nearby
  • Kayaking on site
  • Ziplining nearby

Spa Services

The Ritz-Carlton Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is open daily.

  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Property mobile app recommended for guests
  • Comprehensive food waste policy
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Comprehensive recycling policy
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 7.5 per cent
  • Resort fee: USD 95 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • Internet access
  • Phone calls
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 to 45 for adults and USD 10 to 27 for children
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ritz-Carlton Hotel St. Thomas
  • Ritz-Carlton St. Thomas
  • St. Thomas Ritz-Carlton
  • Ritz-Carlton St. Thomas Hotel
  • Ritz-Carlton St. Thomas Hotel St. Thomas
  • The Ritz-Carlton, St. Thomas U.S. Virgin Islands
  • Great Bay Resort
  • St. Thomas Great Bay
  • Great Bay Resort
  • St. Thomas Great Bay
  • Resort St. Thomas Great Bay Resort St. Thomas
  • St. Thomas St. Thomas Great Bay Resort Resort
  • Resort St. Thomas Great Bay Resort
  • St. Thomas Great Bay Resort St. Thomas
  • The Ritz Carlton St. Thomas
  • Great Bay
  • Great Bay Resort
  • Resort St. Thomas Great Bay Resort St. Thomas
  • St. Thomas St. Thomas Great Bay Resort Resort
  • Resort St. Thomas Great Bay Resort
  • St. Thomas Great Bay Resort St. Thomas
  • Great Bay
  • St. Thomas Great Bay
  • The Ritz Carlton St. Thomas
  • Great Bay Resort
  • St. Thomas Great Bay
  • Resort St. Thomas Great Bay Resort St. Thomas
  • St. Thomas St. Thomas Great Bay Resort Resort
  • Resort St. Thomas Great Bay Resort
  • St. Thomas Great Bay Resort St. Thomas
  • Great Bay
  • The Ritz Carlton St. Thomas
  • The Ritz Carlton, St Thomas
  • The Ritz-Carlton, St. Thomas Resort
  • The Ritz-Carlton, St. Thomas St. Thomas
  • The Ritz-Carlton, St. Thomas Resort St. Thomas

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.ebookers.ie/St.-Thomas-Hotels-The-Ritz-Carlton,-St.-Thomas.h329494-p2.Hotel-Reviews?rm1=a2&
There was an error importing /St.-Thomas-Hotels-The-Ritz-Carlton,-St.-Thomas.h329494-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.ebookers.ie/St.-Thomas-Hotels-The-Ritz-Carlton,-St.-Thomas.h329494-p2.Hotel-Reviews?rm1=a2&