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Best Western Plus Bristol Hotel

4-star property
Bul. Hristo Botev 69, Sofia, (01) 562 1066
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3.5 out of 5
See all 13 ebookers Reviews

"The rooms a nice, clean and they have everything you need. " More

By a verified traveller on Sun 21 Feb 2021

Points Of Interest

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Superior Room, Multiple Beds (with Sofabed)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite, 1 Queen Bed with Sofa bed (with Sofabed)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Bristol Hotel. During your stay, you're just a quick walk from Sofia Synagogue. Free breakfast, free WiFi in public areas and a full-service spa are available.

  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking and self-parking available for a fee
  • Indulge with Swedish massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and a sauna
  • Within a 10-minute walk of Sofia Synagogue and Central Sofia Market Hall

Best Western Plus Bristol Hotel ratings based on 13 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Bristol Hotel

Everyone (6) Couples (1) Business (2) Family (2) Other (2)
4 out of 5
The rooms a nice, clean and they have everything you need.

Posted by on 21 Feb 2021

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Comment from Hotel Management

28 Mar 2021 by Monika Naydenova | Front desk agent

Thank you for your nice review! Best regards

1 out of 5
Room smelt horrible When asked to move they didn’t like it Staff were not friendly

Posted by on 19 Nov 2019

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Comment from Hotel Management

3 Jan 2020 by Marketing Manager

Thank you for your feedback and we will try our best to fix all of the issues you pointed out! Hope to welcome you again at Best Western Plus Bristol Hotel!

3 out of 5

Great location

Pros: Good location and close to off licence, restaurants and corner shop
Cons: The hotel is very dated and needs to be refurbished
Good things: comfortable bed, nice bathroom, great shower, very clean bathroom, good location, the breakfast buffet was very comprehensive....I cant think of anything that was missing. Bad things: in 3 nights and 4 days no one came to clean our room so we ran out of toiletries and toilet paper and had no tea or coffee things replenished. We called reception and asked for clean towels which came immediately and we also got some extra tea and coffee. No milk was provided though for drinks and when we asked reception for milk none was brought so we didn't end up having any drinks in our room.

Posted by on 16 Jan 2018

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4 out of 5

Nice hotel, good price, location not so great

Pros: breakfast, restaurant
Cons: staff,
Location: close to the ladies market, close to underground
similar standard as other hotels from this chain. the restaurant was really good serving good food. unfortunately bar didn't have drinks. staff wasn't able to explain trams connections to main area in the city center where all the restaurants / bars are. when you come of the hotel take nr 22 towards your left side and than come out near the mosk and than take nr 18 towards the statue where the lady is. Overall good hotel

Posted by , from Oxford on 29 Sep 2017

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2 out of 5

Best Western Bristol. Sofia Bulgaria

The GOOD stuff. Friendly helpful staff all speak English. Great food. The room was a nice design and standard. Now the BAD stuff. The A/C did not work. The bed and pillows smelled like they got sick on them and was never cleaned properly. All the streets in the area of the hotel are covered with car garages and motor factors. It was like sleeping in a industrial estate sorry NOT sleeping. The tram line ran just outside the hotel day and night and the building vibrated and shuck every time it went past. Shame, Sofia is a great place with great people. Lots of respect for them all thanks

Posted by on 5 Apr 2014

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4 out of 5

Good business location

I was very happy with my stay in late March for business in central Sofia. The room was spacious, clean, bathroom good size (but no bath). Bit of a curry smell came up from the kitchen one night. Staff friendly and helpful. Breakfast was good but I would have liked to have been able to get a lightly boiled egg (one minute egg). This was at the top end of other business stays I have taken over the last 2 years in other European countries. I would go back again here. I regret not being able to tip the porter and chambermaid because I only had large denomination lev notes as I was leaving.

Posted by on 29 Mar 2014

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5 out of 5

Great base to explore western Bulgaria

Stayed for 7 nights whilst exploring Sofia and day trips by train (central station about 20 mins walk from Hotel). Nothing but praise for the Hotel, staff very friendly and spoke English and excellent selection for breakfast - didn't try the lunch or dinner in the Hotel but plenty of places to eat locally. Great room on 6th floor - a bit noisy with window open but fine if closed and good views out over the city. All facilities fine - wifi a bit slow but if you bring an ethernet cable can connect free to Hi Speed Internet. About 10 min walk to the centre. I regularly travel for work in the UK and this hotel was better than most I've stayed at.

Posted by on 23 Mar 2014

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3 out of 5

Posted by on 26 Feb 2021

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Comment from Hotel Management

8 Mar 2021 by Monika Naydenova | Front desk agent

Thank you for your feedback and we will try our best to fix the issues you pointed out! Hope to welcome you again at Best Western Plus Bristol Hotel!

5 out of 5

Posted by on 9 Mar 2020

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4 out of 5

Posted by on 22 Aug 2019

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About the Best Western Plus Bristol Hotel

Location Bul. Hristo Botev 69, Sofia, 1303

Property Features

Best Western Plus Bristol Hotel offers its guests a full-service spa and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and a meeting room. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Bristol Hotel. Parking is available for a fee. This 4-star Sofia hotel is smoke free.

  • 44 guestrooms or units
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Sofia Central Station (2.5 km / 1.5 mi)
  • Metro station: Serdika Station (0.6 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Best Western Plus Bristol Hotel offers 44 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers. This Sofia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Fridge
  • Coffee maker
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.

Best Western Plus Bristol Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna.

  • Casino nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and Swedish massages.

  • Deep tissue massage
  • Swedish massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a security system

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Water dispenser use by guests actively encouraged
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BGN 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: BGN 16.00 per night
  • Valet parking fee: BGN 16 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Bristol
  • Best Western Bristol Hotel
  • Best Western Plus Bristol
  • Best Western Plus Bristol Hotel
  • Best Western Plus Bristol Hotel Sofia
  • Best Western Plus Bristol Sofia
  • Hotel Bristol Best Western
  • Best Plus Bristol Hotel Sofia
  • Best Western Plus Bristol Hotel Hotel
  • Best Western Plus Bristol Hotel Sofia
  • Best Western Plus Bristol Hotel Hotel Sofia

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.