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Novotel Singapore on Stevens

4.0 star property

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Photo gallery for Novotel Singapore on Stevens

Exterior
Point of interest
In-room safe, desk, laptop workspace, blackout curtains
Tapas bar
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking included

Explore the area

Map
28 Stevens Road #01-01, Orchard District, Singapore, 257878
  • Singapore Botanic Gardens
    ‪18 min walk‬
  • Orchard Road
    ‪3 min drive‬
  • Marina Bay Sands Skypark
    ‪7 min drive‬
  • Singapore (SIN-Changi)
    ‪28 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room, 1 Double Bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

Premier Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room, 1 Double Bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Single Beds

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Double Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premier Double Room, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Single Beds

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

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About this property

Novotel Singapore on Stevens

Suburban hotel with a 24-hour health club and a 24-hour business center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Novotel Singapore on Stevens offers 254 accommodations with safes and bathrobes. LED televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor tennis court and a 24-hour health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Our customers tell us they enjoy the helpful staff at Novotel Singapore on Stevens. During your stay, you'll be within walking distance of Singapore Botanic Gardens. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Food Exchange
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court and a 24-hour gym
  • Just a 2-minute drive from Singapore Botanic Gardens and a few minutes from Orchard Road
Novotel Singapore on Stevens offers its guests a children's pool, an outdoor pool, an outdoor tennis court, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 9 meeting rooms. A terrace, an arcade/game room, and multilingual staff are also featured at the family-friendly Novotel Singapore on Stevens. Free self parking is available.

This 4-star Singapore hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Food Exchange - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
L'Apertif Tapas Bar - This tapas bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Hindi, Indonesian, Japanese, Korean, Malay, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • L'Apertif Tapas Bar

Things to do

  • 24-hour health club
  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (116 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Singapore on Stevens

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 90 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 40 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Novotel Singapore Stevens Hotel
Novotel Stevens Hotel
Novotel Singapore Stevens
Novotel Stevens
Novotel Singapore on Stevens Hotel
Novotel Singapore on Stevens Singapore
Novotel Singapore on Stevens Hotel Singapore

Novotel Singapore on Stevens Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 317 out of 598 reviews
Rating 8 - Good. 201 out of 598 reviews
Rating 6 - Okay. 49 out of 598 reviews
Rating 4 - Poor. 15 out of 598 reviews
Rating 2 - Terrible. 16 out of 598 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lavinia, Sans Souci

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great, and amazing staff. However the breakfast buffet was crowded, and food was not topped up, and tables not cleaned.
Stayed 2 nights in Jan 2025

10/10 Excellent

Khadija Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Judith

Stayed 3 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

2/10 Terrible

Uyanga

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were terribly humid. I changed my room 2 times and both of them very very humud. Bed linens were almost wet due to humidness in the room. AC was barely working and I checked out earlier. Staff were not serius about the issue.
Stayed 7 nights in Dec 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

chong huei

Stayed 1 night in Dec 2024

10/10 Excellent

Rodrigo Jr Arinez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Janice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There wasn't any shower cap and robe in my room
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay if you are on a budget, this place is quite modern, in a walking distance to an Orchard street where are a lots of shops and restaurants are, not too far from the airport, about 25 minutes by car.
Stayed 4 nights in Nov 2024

10/10 Excellent

Anton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Glenn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Very nice room for price and a great breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Brianna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend.
Stayed 2 nights in Oct 2024

8/10 Good

Gunaydiye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is 1.4km to Orchard rd and has a free shuttle service there which is great. The downfall of staying here is there is no airport shuttle service and is a bit far from the touristic sites such as the Marina...Gardens by the bay ...arab street etc... But overall a nice new hotel
Stayed 3 nights in Oct 2024

8/10 Good

AXEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff

Great hotel, but the staff take it to the next level, fantastic service every time.
Stayed 11 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 star service for 5 star price

Pros: *bed was clean *nice Italian restaurant next to hotel Cons: * Stains are EVERYWHERE, furniture mostly damaged or REALLY old (possible to fall from chair because it is broken). Consider that provided pictures in the ad were taken much time ago or photoshop. * soundproofing is very poor: if your windows face roads, earplugs will be your best friends otherwise hard to sleep. Also you can hear everything from other rooms lol * there is some mold in shower and AC air smells like mold and dust * coffee machine during breakfast looks like nobody clean it for ages. No jokes! *people drop dirty dished just next to their door and hell smelly sometimes. *service is very poor! It is related to everything from laundry to cleaning. * location is actually quite far from center and
Stayed 7 nights in Sep 2024

10/10 Excellent

Conor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodation with food options available around.
Stayed 2 nights in Sep 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Praveen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good and nice property
Stayed 9 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location
Stayed 4 nights in Aug 2024

10/10 Excellent

Shayal, Hastings

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, safe as I was a solo traveler, staffs were helpful
Stayed 2 nights in Aug 2024

10/10 Excellent

Brianna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great able. Highly recommend looking forward to going back
Stayed 4 nights in Jul 2024

8/10 Good

Kevin

Stayed 2 nights in Jul 2024