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Mercure Singapore On Stevens

4.0 star property

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Photo gallery for Mercure Singapore On Stevens

Exercise/lap pool
Outdoor pool
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Daily buffet breakfast (SGD 40 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
28 Stevens Road #01-02, Orchard, Singapore, 257878
  • Orchard Tower
    ‪14 min walk‬
  • ION Orchard
    ‪18 min walk‬
  • Singapore Botanic Gardens
    ‪18 min walk‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪24 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Privilege, Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

Privilege, Suite, 1 King Bed

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Double Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Privilege, Double Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby

M Social Singapore

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, (1003)
The price is €162
for 1 room
includes taxes & fees
8 Mar - 9 Mar
M Social Singapore

About this property

Mercure Singapore On Stevens

Suburban Singapore hotel in Tanglin with free parking
An outdoor pool, a restaurant, and a 24-hour health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Mercure Singapore On Stevens offers 518 air-conditioned accommodations with safes and slippers. LED televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor tennis court and a 24-hour health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Mercure Singapore On Stevens. During your stay, you'll be within walking distance of Singapore Botanic Gardens. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy Mediterranean cuisine while dining at Winestone
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes an outdoor tennis court and a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 2-minute drive from Singapore Botanic Gardens and a few minutes from Orchard Road
  • Local-area shuttle service available for a fee
Mercure Singapore On Stevens offers its guests an outdoor pool, an outdoor tennis court, and a 24-hour health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4844 square feet (450 square meters) and includes conference space. A terrace, an arcade/game room, and tour/ticket assistance are also featured at the business-friendly Mercure Singapore On Stevens. Free self parking is available.

This 4-star Singapore hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Winestone - This wine bar specializes in Mediterranean cuisine and serves lunch and dinner.
Cafe Melba @ Fudebar - Onsite café. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Japanese, Korean, Malay, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SGD 40 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Winestone
  • Cafe Melba @ Fudebar

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (4844 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height bed
  • Low-height door lock
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Digital channels
  • LED TV

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mercure Singapore On Stevens

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 90 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 40 per person
  • Rollaway bed fee: SGD 90 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Mercure Singapore Stevens Hotel
Mercure Stevens Hotel
Mercure Singapore Stevens
Mercure Stevens
Mercure Singapore On Stevens Hotel
Mercure Singapore On Stevens Singapore
Mercure Singapore On Stevens Hotel Singapore

Mercure Singapore On Stevens Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 395 out of 982 reviews
Rating 8 - Good. 393 out of 982 reviews
Rating 6 - Okay. 127 out of 982 reviews
Rating 4 - Poor. 45 out of 982 reviews
Rating 2 - Terrible. 22 out of 982 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

maria theresa, tokyo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

ulrica

Stayed 1 night in Aug 2024

10/10 Excellent

Philip

Stayed 3 nights in Oct 2024

10/10 Excellent

Wooi Sin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast check in
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Oct 2024

8/10 Good

Son

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is too small and there is no coffee maker in room.
Stayed 1 night in Oct 2024

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friend holiday. Amazing stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Motasem

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent customer service and great facilities
Stayed 4 nights in Oct 2024

8/10 Good

R

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Sep 2024

6/10 Okay

Hani

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Clean nice and modern property. Disappointed in service as check in took ages and was slow and they could only allocate a twin room when the booking was for a double
Stayed 1 night in Oct 2024

6/10 Okay

Stephen

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

6/10 Okay

Guangtai

Liked: Property conditions & facilities
Disliked: Staff & service
Some of the staffs are not friendly. The room is the smallest I’ve ever seen
Stayed 4 nights in Sep 2024

6/10 Okay

Angad

Travelled with partner
Rooms were very small and so was the bed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dawit

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Sep 2024

8/10 Good

Thomas, Laguna Niguel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Ghai Yan

Stayed 1 night in Aug 2024

8/10 Good

genette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was smaller than I'm used to, but it had all the essentials. I particularly enjoyed the pool, which was a highlight of my stay. The breakfast offered a wide variety of options, though I wished the cooks had been a bit more attentive to guests. One issue was that the front desk didn’t provide an overview of the property’s amenities. I only discovered the pool and the free breakfast option on my last day. Better communication about these features would have enhanced my experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful enthusiastic staff
Stayed 3 nights in Aug 2024

8/10 Good

Preet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was good ! Great stay both pool was Great. Check in process was not good and fast. Property was clean. Rooms were good but AC was not performs cooling very well.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible Toilet
Toilet had a very strong stench of fecal matter. Toilet bowl was very old and stained. Time for a renovation.
Stayed 1 night in Jul 2024

10/10 Excellent

OCharmer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly Guest Relation Officers
Stayed 1 night in Jul 2024

10/10 Excellent

Jachim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money
Stayed 3 nights in Jul 2024

10/10 Excellent

SIVA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities
Good
Stayed 5 nights in Jul 2024

8/10 Good

Goce

Business traveller
Liked: Cleanliness, staff & service, room comfort
It was good ok, friendly staff
Stayed 2 nights in Jun 2024