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22 Jul 2024 by Muy
Dear Marc,Greetings from Sarai Resort & Spa and The Wander!Thank you for taking the time to share your feedback following your recent stay with us. We truly appreciate your valuable insights on areas where we can enhance our guest experience. Your constructive comments have been forwarded to our team, and we will be using them to improve the quality of our services.We hope to have the opportunity to welcome you back to Sarai Resort & Spa in the future. It would be our pleasure to provide you with the exceptional stay that you deserve.Warm regards,Sarai Family
Sarai Resort & Spa and The Wander offers its guests 2 outdoor swimming pools and a 24-hour health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. Spa services, a terrace, and barbecue grills are also featured at the luxury Sarai Resort & Spa and The Wander. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Sarai Resort & Spa and The Wander was completed in August 2019. Smoking is allowed in designated areas at this 5-star Siem Reap resort.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Sarai Resort & Spa and The Wander offers 70 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually decorated. LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries. This Siem Reap resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a local cuisine breakfast daily from 6:00 AM to 10:00 AM.
Goat Tree Garden – This fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a 24-hour health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Season Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
All guests, including children, are required to present a valid government-issued ID card at check-in.
Sarai Resort & Spa and The Wander offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
