The Resort at Governor's Crossing

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VIP Access

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

24/7 front desk

Gym

Pool

Air conditioning

Kitchen

Explore the area

225 Collier Drive, Sevierville, TN, 37862

Tanger Outlets
3 min drive
Titanic Museum
3 min drive
WonderWorks
4 min drive
Gatlinburg, TN (GKT-Gatlinburg - Pigeon Forge)
8 min drive

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Basic Studio, 1 Queen Bed, Kitchen

37 sq m
Sleeps 2
1 Queen Bed

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

56 sq m
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

66 sq m
Sleeps 6
2 Queen Beds and 1 Queen Sofa Bed

Deluxe Condo, 2 Bedrooms, Kitchen

98 sq m
Sleeps 8
1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

99 sq m
Sleeps 8
1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

Classic Studio, 1 King Bed, Balcony

37 sq m
Sleeps 2
1 King Bed

Classic Studio, 1 King Bed with Sofa bed, Kitchen

56 sq m
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

66 sq m
Sleeps 6
2 Queen Beds and 1 Queen Sofa Bed

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

99 sq m
Sleeps 8
3 Queen Beds and 1 Queen Sofa Bed

Premium Condo, 1 Bedroom, Kitchen

66 sq m
Sleeps 6
1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

Premium Condo, 2 Bedrooms, Kitchen

98 sq m
Sleeps 10
2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

Similar properties

Pool

Kids pool

Waterslide

Parking included

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Victorian hotel with free water park access and a fitness center

Along with free water park access, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a lazy river, a sauna, and a complimentary children's club are onsite.

The Resort at Governor's Crossing offers 233 accommodations with safes and coffee/tea makers. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sevierville hotel provides complimentary wireless Internet access. 55-inch Smart televisions come with satellite channels.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Resort at Governor's Crossing's great location gets high marks from our customers. During your stay, you'll be within walking distance of Tanger Outlets. Features include free WiFi in public areas and free self parking, plus an indoor pool.

Free WiFi
Free self parking
Splash around at the free water park with a lazy river or swim in the indoor pool
Amenities include an elevator, a terrace, and a lobby fireplace
Onsite recreation includes a gym, a sauna, and mini golf
Guests have great things to say about the clean accommodations and the helpful staff
Just a 3-minute drive from Tanger Outlets and a few minutes from Titanic Museum

The Resort at Governor's Crossing offers its guests a complimentary water park, a lazy river, and a waterslide. WiFi is free in public spaces. An indoor pool, a children's pool, and a spa tub are also featured at the family-friendly The Resort at Governor's Crossing. Self parking is free.

This 3.5-star Sevierville hotel is smoke free.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self-parking on site
Wheelchair-accessible parking available
On-site parking includes off-street options

Things to do

Arcade/games room
Children's pool
Fitness centre
Free water park access
Indoor pool
Mini golf
Playground
Sauna
A hot tub

Family friendly

Arcade/games room
Children's pool
Dining table
Fence around the pool
Free children's club
Free water park access
Indoor pool
Kitchen
Lazy river
Microwave
Mini golf
Playground
Pool gate
Fridge
Water slide

Conveniences

Banquet hall
Lift
Vending machine

Guest services

24-hour front desk
Tour/ticket assistance

Outdoors

BBQ grill(s)
Firepit
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool sunloungers
Pool umbrellas
Terrace

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Pool hoist on site
Step-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible (may have limits)

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Air conditioning (climate-controlled)
Bed sheets
Heating (climate-controlled)

Bathroom

Free toiletries
Hairdryer
Shampoo
Shower/bath combination
Soap
Toilet paper
Towels

Entertainment

55-inch smart TV
Satellite channels

Food and drink

Coffee/tea maker
Cookware/dishes/utensils
Dining table
Dishwasher
Freezer
Ice maker
Kitchen
Microwave
Oven
Paper towels
Fridge
Stovetop
Toaster

Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a security system

Front desk staff will greet guests on arrival.

We should mention

The seasonal pool will open March 03 and close October 29.
Pool access available from 9:00 AM to 10:00 PM.
Registered guests are the only ones allowed to be in guestrooms.
Alcohol isn't served at The Resort at Governor's Crossing.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing

Governor's Crossing Sevierville

Resort Governor's Crossing

Resort Governor's Crossing Sevierville

The At Governor's Crossing

The Resort at Governor's Crossing Hotel

The Resort at Governor's Crossing Sevierville

The Resort at Governor's Crossing Hotel Sevierville

The Resort at Governor's Crossing Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Stephanie

19 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Enjoyed the pools, lazy river, jacuzzis and the fall pumpkin patch walk and decorations. The lights at night were so pretty. The late pool hours were great. Only suggestions would be to repair the room safe (didn’t work) and clean the jets in the room jacuzzi tub. The heaters in the outdoor pools were broken and about to be replaced so the outdoor pools were very cold even on a hot day. A few improvements and I would come back. The pricing was good because it was after prime season but I think the prime season rates are a bit high.

Stayed 3 nights in Sep 2024

6/10 Okay

Latoya

17 Sept 2024

Stayed 2 nights in Sep 2024

8/10 Good

krystal

17 Sept 2024

Disliked: Property conditions & facilities

Liked the pumpkin decor! Neither tv worked and ni spare toliet paper but other that that it was great!9

Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Travelled with family

17 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Sep 2024

10/10 Excellent

LaToya

Travelled with partner

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband and I loved the central location of the resort. We literally were in the middle of everything; Dollywood, Gatlinburg, Pigeon Forge, plenty of restaurants and even Walmart. The resort was impeccably decorated for their Fall/Harvest Festival. So much to do at the resort for families, especially those with young children.

Stayed 6 nights in Sep 2024

10/10 Excellent

Melissa

Travelled with family

16 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 4 nights in Sep 2024

8/10 Good

Gail

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My room was very comfortable. I didn't take advantage the resorts amenities but they’re great for families. The Resort has done an incredible job decorating the property for the fall season.

Stayed 2 nights in Sep 2024

10/10 Excellent

Debra

Travelled with family

15 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2024

8/10 Good

Michael

Travelled with family

15 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was nice. The staff very helpful. Will definitely consider staying here again!

Stayed 2 nights in Sep 2024

10/10 Excellent

Nancy

Travelled with family

14 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staff and great room service! Close to attractions and easy roads to Smoky Mountains and Pigeon Forge. Wonderful area!

Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher, Murfreesboro

14 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Travelled with family

11 Sept 2024

Liked: Amenities

Love everything about it

Stayed 2 nights in Sep 2024

6/10 Okay

Amanda

10 Sept 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

I booked a king size bed, non-smoking, balcony room. I received a king size bed in a non-balcony room that smelled like smoke. Since my flight was several hours late, I got to check in at about 1 am; so I was too tired to query the front desk about the accommodations. However, I did address it the next day and was relocated to a room next door. Both rooms had a full size kitchen with standard appliances and stone countertops. There was also a stacked washer and dryer in each room. However, the color scheme chosen was right out of the 1970’s. The beds are quite firm, so I was a bit uncomfortable. The property is in close proximity to Dollywood. There are restaurants and shopping within 2 blocks. Even though it is a resort for children who appreciate the things like the water amenities, I did not have any issues with unruly or unsupervised kids. The hallway to my room was very quiet. Mac, from Monroe, is their new night auditor. He’s an absolute gem!

Stayed 3 nights in Sep 2024

8/10 Good

Aaron

9 Sept 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Dana

Travelled with family

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

10/10 Excellent

Heather

Travelled with family and small children

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel was amazing for kids! Our 4 year old was big enough to do the water park outside including the water slides. The lazy river is only 3 feet deep as well as the majority of the outside pool is only 3 feet deep, so he could do these without water being above his head. We loved the inside water park for the day it rained on our trip. The seasonal activities out behind the hotel were a nice touch for a few more things to do. It was really convenient to have a fridge/freezer with ice maker, microwave, and dining room table for preparing and eating food as a family. It was also really nice having a washer and dryer right in our hotel room. Highly recommend this place for anyone with younger kids!! We are already looking forward to our next trip back here!!

Stayed 3 nights in Sep 2024

8/10 Good

Sidney

Travelled with family

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Sep 2024

6/10 Okay

Amy

Travelled with family

9 Sept 2024

Liked: Amenities

Stayed 2 nights in Sep 2024

10/10 Excellent

Jarica

Travelled with family

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for families, worth every penny

We took a family trip and this resort did not disappoint, perfect location to visit SMNP. WM,McD’s close As beautiful as the photos, in my opinion with SO MANY amenities right on property to keep your family entertained. We had the deluxe suite with 2 queens and a balcony, the suite was beautiful clean and spacious. Loved that it had a washer/dryer! Upon arrival, we were greeted by Hailey, she was welcoming, friendly and informative. We have a special needs child so we requested a 1st floor suite and this request was filled. We always make a point to introduce our son (He’s 12yo non verbal and has Autism) to the front desk staff for emergency purposes and Hailey informed us that she would let management and other staff members know. Hailey and all the staff truly went above and beyond to make us feel welcome and we appreciated that. Outdoor Waterpark area had water slides, splash pad, lazy River and more! Loved that both indoor and outdoor pools were open until 11pm every night. Loved night swims with my son!! We went to indoor pool once but it was not as impressive as the outdoor. Indoor water slide would definitely scrape you up a little and it’s very dark in there! We took a walk outside in the fire pit/playground area, it was also nice so many lights and beautiful landscaping, in fact the entire property was beautiful! I highly recommend this resort to all families especially those with special needs children. Thanks Hailey!! Also, go to Cades Cove and see some bears!!

Stayed 3 nights in Sep 2024