I've stayed at several cabins in the Gatlinburg, Pigeon Forge area... all have been really nice, always satisfied. So saying that this one is/was the best, easiest to get in contact with the host, and his responses is SAYING something! I had an issue with the locking system ( on my end) I contacted the host, who by the way was on his vacation cruise, took the time to unlock and walk me through the process. I thoroughly enjoyed my time, the cabin and the area. I liked being away from, but close enough to Gatlinburg and Pigeon Forge to shop, to eat and all that goes with it. Really enjoyed going back up to the cabin and jumping in the hot tub and enjoying the evening. A++++++ I will certainly try and get this cabin, next time I head that way.