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Holiday Inn Express and Suites Pigeon Forge Sevierville by IHG

2.5 star property

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Photo gallery for Holiday Inn Express and Suites Pigeon Forge Sevierville by IHG

Interior
Exterior
Seasonal outdoor pool
Property amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Breakfast included
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
121 Nascar Dr, Sevierville, TN, 37862
  • Tanger Outlets
    ‪17 min walk‬
  • Titanic Museum
    ‪3 min drive‬
  • Island at Pigeon Forge
    ‪6 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Mountain View (Communication Accessible)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Mountain View (Communication Accessible)

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Room (Specialty)

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Room amenity

Standard Room, 2 Queen Beds (Extra Floor Space)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Room amenity

Suite, 1 King Bed (Additional Living Area)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area, Low Floor)

Room amenity

Suite, 1 King Bed (Additional Living Area, Low Floor)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Mountain View

Room amenity

Suite, 1 King Bed, Balcony, Mountain View

  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Mountain View (Communication Accessible)

Room amenity

Suite, 1 King Bed, Accessible, Mountain View (Communication Accessible)

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Balcony (Communication Accessible)

Room amenity

Standard Room, 2 Queen Beds, Accessible, Balcony (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

Room amenity

Suite, 1 King Bed, Accessible (Comm, Mobil, Accessible Tub)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mountain View

Room amenity

Standard Room, 2 Queen Beds, Mountain View

  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds

Room amenity

Standard Room, Multiple Beds

  • 45 sq m
  • Sleeps 4
  • 2 King Beds

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  • Breakfast included
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  • Parking included
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About this property

Holiday Inn Express and Suites Pigeon Forge Sevierville by IHG

Hotel with free breakfast, near Titanic Museum
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a seasonal outdoor pool. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express and Suites Pigeon Forge Sevierville by IHG offers 107 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express and Suites Pigeon Forge Sevierville by IHG. During your stay, you'll be within walking distance of NASCAR SpeedPark Smoky Mountains. You'll find features like free WiFi in public areas and free self parking, plus a gym.
  • Free continental breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from Titanic Museum and a few minutes from Hatfield and McCoy Dinner Show
Holiday Inn Express and Suites Pigeon Forge Sevierville by IHG offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available. Event space at this hotel measures 710 square feet (66 square meters) and includes conference space. A vending machine, an arcade/game room, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express and Suites Pigeon Forge Sevierville by IHG. Self parking is free.

This Sevierville hotel is smoke free.

Guests are served free continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • Business centre
  • Conference space (710 square feet)
  • A meeting room

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in August.
  • Pool access available from 9:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governors Inn
Governors Inn Sevierville
Governors Sevierville
Holiday Inn Express Pigeon Forge Sevierville Hotel
Holiday Inn Express Pigeon Forge Sevierville
Holiday Inn Express Suites Pigeon Forge Sevierville
Holiday Inn Express Suites Pigeon Forge Sevierville an IHG Hotel

Holiday Inn Express and Suites Pigeon Forge Sevierville by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 494 out of 945 reviews
Rating 8 - Good. 258 out of 945 reviews
Rating 6 - Okay. 111 out of 945 reviews
Rating 4 - Poor. 52 out of 945 reviews
Rating 2 - Terrible. 30 out of 945 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water pressure and hot shower was amazing! The bed and pillows were terrible! Our neighbors were horrible, loud, rude, the walls are too thin too. The staff was great and food was good. Great coffee also.
Stayed 2 nights in Nov 2024

8/10 Good

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was issued two key cards for room yet only 1 of them worked. The 2nd key somehow was deactivated
Stayed 2 nights in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
We stayed here for our Honeymoon and it was an absolute delight! Olga at the front desk is an angel. The breakfast was spectacular. We will be staying here again the next time we visit Pigeon Forge/Gatlinburg
Stayed 2 nights in Nov 2024

10/10 Excellent

MARY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Nov 2024

8/10 Good

Amber

Liked: Staff & service
Stayed 5 nights in Nov 2024

8/10 Good

Daniel

Stayed 2 nights in Oct 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Oct 2024

10/10 Excellent

Carla Dianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Mandy

Stayed 2 nights in Oct 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We went for a long needed getaway before our son’s wedding. The breakfast every morning was wonderful. The pancakes not so much as the machine made them thin and rubbery. Everyday our room was cleaned and plenty of fresh towels and wash rags. Loved the amenities of not having to pack shampoo, soaps or lotion. Thankful for the blow dryer too! One suggestion would be to keep some carts on the second floor so guests don’t have to go all the way downstairs to get one and bring their items to the room. Location was great and staff was friendly!
Stayed 4 nights in Sep 2024

4/10 Poor

Laura

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Property was in a great location, with a great view of the mountains. However when booking a balcony room you dont get to chose which floor you're on. Unfortunately we were on the second floor and I do not feel that the view from the second floor was worth paying extra for. Also, two nights we were there the fire pit was not lit. On the third jight we saw it was lit, went to our room to fix a drink and. By the time we got down there it was shut off. I asked the elderly woman at the front desk if she could turn it back in but she told me no, that it turns off at ten. That is early to shut down a fire pit in a tourist town. Overall pretty disappointed, i will stay somewhere else next time.
Stayed 3 nights in Oct 2024

6/10 Okay

Lucretis, Richmond

Travelled with partner
Liked: Staff & service
The staff was excellent; especially the front desk people. The place was a little dated: small bathroom, older furniture, etc. Breakfast was delicious: cinnamon rolls, yogurt and coffee! Our room was clean but the common areas needed attention: elevators, hallways, eating area (breakfast). Location worked for us: outlets close, Dollywood, also recommend the local goat (excellent restaurant). Movie theater is within walking distance.
Stayed 3 nights in Sep 2024

10/10 Excellent

William

Stayed 1 night in Sep 2024

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Erma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful.
Great food selection for breakfast. Clean room , quiet, and comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

ruth ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was clean and easy to get to and close enough to Sevierville, Pigeon Forge and Gatlinburg.
Stayed 7 nights in Sep 2024

8/10 Good

scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lindsey

Stayed 1 night in Sep 2024

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Discusting
Hotel room was absolutly disgusting, bathroom and roof had mold, pee splatters on the floor and the stench of the hotel room was horrible.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Karen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff is always super friendly. Breakfast is always amazing! I do not like the way that guests who purchase through a third party (such as Expedia) are clearly placed in a sub standard room. The rooms that I am assigned when I purchase directly through the IHG site are far superior than those I am assigned any time I choose to purchase through a third party. Logically, I know that this is probably because they do not like losing money to third parties. However, they must know that customers are looking for the best deal, and should not have to fight insects, nor deal with “stains” and dingy smells throughout the room for doing so, Expedia should look into this. Otherwise, don’t bother to request the completion of these surveys.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect location for the event that we were there to be part of. Walkable to some events and restaurants and driving to others were easy.
Stayed 2 nights in Aug 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Rooms were clean. Breakfast options were good. Very nice hotel overall.
Stayed 4 nights in Aug 2024

6/10 Okay

Faye

Travelled with family
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2024