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3.6 out of 5

"We enjoyed our stay at this converted convent. Nice rooms lovely views. Restaurant nice but there is a great small Portuguese restaurant in old palmel ... " More

By a verified traveller on Fri 20 Oct 2017

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Triple Room (Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room (Superior)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Suite (Special)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Pousada Castelo de Palmela - Historic Hotel. During your stay, you're just a quick walk from Castelo de Palmela. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Steps from Castelo de Palmela and Palmela Castle
  • Pets welcome for a fee (restrictions apply)

Pousada Castelo de Palmela - Historic Hotel ratings based on 5 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pousada Castelo de Palmela - Historic Hotel

Everyone (2) Couples (3)
5 out of 5

Lovely place to stay

We enjoyed our stay at this converted convent. Nice rooms lovely views. Restaurant nice but there is a great small Portuguese restaurant in old palmela which we went to twice.

Posted by , from Suffolk UK on 20 Oct 2017

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Comment from Hotel Management

15 Jan 2018 by Rita Ferreira

Dear Guest, First of all we would like to express our gratitude for the time taken to share with us your experience at the Pestana Pousada Castelo de Palmela. At Pestana Pousadas de Portugal we are continuously looking to improve our services, having therefore, appreciated your contribution through this survey. Your comments are of great value to us and will contribute to improve our overall services and an exclusive enjoyment to our guest’s. It will be our pleasure to welcome you again for a future visit, please do not hesitate to contact us or Reservations Department and we will take care of your special requests or preferences. We will make your next stay memorable. Yours sincerely, Rita Ferreira The Manage

2 out of 5
La vue

Posted by , from Vich on 25 May 2022

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4 out of 5

Posted by on 14 Jul 2019

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Comment from Hotel Management

3 Aug 2019 by Pousadas de Potugal

Dear Guest, Thank you for having shared your recent experience at Pousada Castelo de Palmela. It is very rewarding to read your compliments regarding Pousada. Most of all, we are happy to learn that you have enjoyed so much your stay with us and your kind words are highly appreciated. It will be a great pleasure for all of us to welcome you back soon. Best Regards,

5 out of 5

la chaine des Poussada offre un confort incomparable, c'est un peu cher mais ça les vaut....

Parfait, calme et confort . Le restaurant est bon et abordable (même si plus cher qu'un bistro en ville) Pour les chambres, super bien.

Posted by on 11 Sep 2014

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2 out of 5

Preis/Leistungsverhältnis

Der Aufenthalt war sehr angenehm. Der Preis etwas zu hoch im Vergleich zu anderen Hotels.

Posted by on 23 Jul 2012

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About the Pousada Castelo de Palmela - Historic Hotel

Location Rua Castelo De Palmela, Palmela, 2950221

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A terrace, multilingual staff, and a garden are also featured at the eco-certified Pousada Castelo de Palmela - Historic Hotel. Free self parking is available. This 4-star Palmela pousada is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 1979
  • Continental breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Palmela Station (4.7 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

Pousada Castelo de Palmela - Historic Hotel offers 28 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests are served a free continental breakfast daily from 8 AM to 10 AM.

Pousada Castelo de Palmela - Historic Hotel has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: EUR 25 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Long-term renters welcome

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property uses a professional cleaning service
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Debit cards not accepted
  • Staffed front desk
  • Property follows regional sanitisation guidelines Clean & Safe (Portugal)
  • Property registry number - 1551
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pousada Castelo Hotel Palmela Palmela
  • Pousada Palmela Castelo Palmela
  • Pousada Castelo Palmela Historic Hotel
  • Pousada Castelo Historic Hotel
  • Pousada Castelo Palmela Historic
  • Pousada Castelo Historic
  • Pousada Castelo de Palmela - Historic Hotel Palmela
  • Pousada Castelo de Palmela - Historic Hotel Pousada (Portugal)

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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