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ELA Excellence Resort Belek - All Inclusive

5.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ELA Excellence Resort Belek - All Inclusive

Indoor pool, 4 outdoor pools, pool umbrellas, pool loungers
Exterior
Premium bedding, free minibar, in-room safe, individually decorated
Nightclub
Premium bedding, free minibar, in-room safe, individually decorated

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • On private beach
    On private beach
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Hot tub
    Hot tub

Explore the area

Map
Iskele Mevkii, Serik, Antalya, 07500
  • Cornelia Golf Club
    8 min walk
  • Belek Mosque
    4 min drive
  • Montgomerie Golf Course
    5 min drive
  • Antalya (AYT-Antalya Intl.)
    41 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Family Corner Room

Premium bedding, free minibar, in-room safe, individually decorated

Family Corner Room

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Grand Superior Sea View

Premium bedding, free minibar, in-room safe, individually decorated

Grand Superior Sea View

  • 48 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Murphy Bed OR 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Family Duplex Sea View

Family Duplex Sea View | View from room

Family Duplex Sea View

  • 60 sq m
  • Sea view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, Sea View

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Duplex Forest View

Family Duplex Forest View | View from room

Family Duplex Forest View

  • 60 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Elagance Sea View With Jacuzzi

Elagance Sea View With Jacuzzi | View from room

Elagance Sea View With Jacuzzi

  • 48 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, Sea View

Deluxe Suite, Sea View | View from room

Deluxe Suite, Sea View

  • 105 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Corner Room (2+2)

Premium bedding, free minibar, in-room safe, individually decorated

Family Corner Room (2+2)

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Lake House Family Suite

Lake House Family Suite

Lake House Family Suite

  • 100 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Room, Garden View

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, Garden View

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Lake House Garden View

Premium bedding, free minibar, in-room safe, individually decorated

Lake House Garden View

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Superior Room, Garden View (2+2)

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, Garden View (2+2)

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Lake House Pool View

View from room

Lake House Pool View

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Lake House Family Pool View

View from room

Lake House Family Pool View

  • 76 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Grand Superior Sea View (2+2)

Premium bedding, free minibar, in-room safe, individually decorated

Grand Superior Sea View (2+2)

  • 53 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Murphy Bed OR 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Superior Room, Sea View (2+2)

Premium bedding, free minibar, in-room safe, individually decorated

Superior Room, Sea View (2+2)

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Lake House Swim Up Suite

Premium bedding, free minibar, in-room safe, individually decorated

Lake House Swim Up Suite

  • 76 sq m
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Ela Family Suite

Ela Family Suite

Ela Family Suite

  • 100 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Murphy Bed

View all photos for Excellency Suite

Excellency Suite | View from room

Excellency Suite

  • 190 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Lake House Swim Up

Premium bedding, free minibar, in-room safe, individually decorated

Lake House Swim Up

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

ELA Excellence Resort Belek - All Inclusive

Luxury property on the beach, with 4 outdoor swimming pools
Catch some rays on ELA Excellence Resort Belek - All Inclusive's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 8 restaurants. Change of towels is available on request.
ELA Excellence Resort Belek - All Inclusive offers 583 air-conditioned accommodations with DVD players and free minibar items. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium satellite channels and video-game consoles. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, 2 outdoor tennis courts, a health club, and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub, a sauna, and a fitness center.

Children under 6 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

With your stay at ELA Excellence Resort Belek - All Inclusive, you're connected to the convention center and just a quick walk from Cornelia Golf Club. You'll find features like free breakfast, free WiFi in public areas, and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free valet parking and self parking
  • Enjoy international cuisine with garden views at Hayat Restaurant, one of the property's 8 restaurants and 7 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the indoor and 4 outdoor pools
  • Indulge with Ayurvedic treatments, deep-tissue massages, or manicures and pedicures at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, 2 outdoor tennis courts, and a gym
  • Just a 5-minute drive from Montgomerie Golf Course and 9 minutes from Garden of Tolerance
  • Airport shuttle service available for a fee
ELA Excellence Resort Belek - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At ELA Excellence Resort Belek - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 8 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars, and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers a complimentary water park, a complimentary children's club, and a children's pool. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. Self parking and valet parking are free. A complete renovation of ELA Excellence Resort Belek - All Inclusive was completed in March 2022.

Smoking is allowed in designated areas at this 5-star Serik property.

Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM. The property hosts a free manager's reception daily.
Hayat Restaurant - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Ela Anatolian - Overlooking the garden, this fine-dining restaurant specializes in Turkish cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open 24 hours. Open daily.
Akari Teppanyaki (Extra) - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Galata Tavern (Extra) - This beachfront seafood restaurant specializes in seafood and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
La Sofa Grill (Extra) - This fine-dining restaurant specializes in barbecue and serves breakfast only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and beverages included
In-room minibar (some restrictions)

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Polish, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site
  • Free secured, uncovered valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free off-site parking within 16 ft
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 8 restaurants
  • 2 beach bars, 2 poolside bars, 7 bars/lounges and 1 swim-up bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Hayat Restaurant
  • Ela Anatolian
  • Akari Teppanyaki (Extra)
  • Galata Tavern (Extra)
  • La Sofa Grill (Extra)

Things to do

  • 4 outdoor pools
  • 2 outdoor tennis courts
  • Access to nearby health club
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Fitness classes
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Bike rentals
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Motor-boating
  • Motorised watercraft
  • Nightclub
  • Parasailing
  • Playground
  • Sauna
  • Scuba diving
  • Segway hire/tours
  • Shopping
  • A hot tub
  • Steam room
  • Surfing/body boarding
  • Table tennis
  • Tennis
  • Volleyball
  • Waterskiing
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Arcade/games room
  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • DVD player
  • Free children's club
  • Free cots/infant beds
  • Free water park access
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Pushchair
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1614 square feet of space)
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Renovated entire property – March 2022
  • Romance packages available
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Children's dressing gowns
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV/satellite channels
  • DVD player
  • LED TV
  • Premium channels
  • Video game console

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Free bottled water
  • Free minibar
  • Free tea bags/instant coffee

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ELA Excellence Resort Belek - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: TRY 8750 per vehicle (roundtrip, maximum occupancy 6)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
ELA Excellence Resort Belek - All Inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Ela Hotel
Ela Quality
Ela Quality Resort
Ela Quality Resort Hotel
Ela Quality Resort Hotel Serik
Ela Quality Serik
Hotel Ela Quality Resort
Ela Quality Resort Hotel Belek
Ela Quality Belek
Ela Quality Hotel Belek
Hotel Ela Quality
Ela Quality Resort Hotel Belek, Turkey - Antalya Province
Ela Quality Resort Hotel All Inclusive Belek
Ela Quality Resort Hotel All Inclusive
Ela Quality Resort Belek All Inclusive
Ela Quality Resort All Inclusive
Ela Quality Belek All Inclusive
Ela Quality All Inclusive
Ela Quality Resort Belek All Inclusive

ELA Excellence Resort Belek - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 98 out of 139 reviews" "
Rating 8 - Good. 28 out of 139 reviews" "
Rating 6 - Okay. 7 out of 139 reviews" "
Rating 4 - Poor. 4 out of 139 reviews" "
Rating 2 - Terrible. 2 out of 139 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diveshan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible week with the family spent at the pool, Everland (kids club) and beach. The shows were great, food fresh and varied and facilities incredible. This was our 2nd time here and we loved it.
Stayed 7 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2024

8/10 Good

Gisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initial communication proved to be difficult
Stayed 5 nights in Apr 2024

10/10 Excellent

Bernard Junior

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the varied meal options 24hrs a day. Staff friendly polite and very hospitable and welcome. Resolved any issues very quickly. Grounds were beautiful as was the scenary
Stayed 7 nights in Nov 2023

10/10 Excellent

barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2023

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

10/10 Excellent

Mohammad

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 9 nights in Oct 2023

10/10 Excellent

Baldeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay with two children. Cannot fault it. Will come again next year
Stayed 5 nights in Oct 2023

10/10 Excellent

Noa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Sep 2023

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m giving it a 5 because everything the resort provided was amazing. Only complaint was that we did not know this is one of the top resorts for families. The kids out numbered the adults and sometimes it was overwhelming. We did not know this and I went with my partner to have a romantic getaway. It was really hard to have it be romantic. So great for families ! Bad for couples !

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort for family break
The resort surprises positively in every aspect, and they look after the small details. Would highly recommend for a family trip.
Stayed 4 nights in Sep 2023

10/10 Excellent

Darko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place ! We had a wonderful stay here. Exceptional Service
Stayed 6 nights in Sep 2023

10/10 Excellent

Mohammed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff food activities and facilities
Stayed 4 nights in Aug 2023

10/10 Excellent

Bhavik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The
Stayed 6 nights in Jul 2023

6/10 Okay

Kerry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has it's own private beach with ample umbrellas and chairs and plenty of pools for adults and / or children. The evening entertainment was good except we didn't care for the loud music in the center of the complex that went to midnight each night. The food was adequate but nothing memorable. I would not bother going back to this place primarily because of the average food, poor quality beef and poor quality cooking oils for sauteed and fried foods. The best we can say, the service was quite good by considerate staff.
Stayed 11 nights in May 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing seemed too much trouble for the staff. Hotel has loads of good food and drink options including 24 hour access. Plenty of pool space but as usual, people putting towels out and not turning up until late, or using beds for the morning then leaving but not clearing towels away so no else knows they're free. Wish the hotels would be more active in clearing these away if the people cant clean up after themselves.
Stayed 9 nights in Oct 2022

10/10 Excellent

Hani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and very friendly staff. Thank you for the great holiday
Stayed 5 nights in Sep 2022

10/10 Excellent

Isis

Travelled with family and small children
Amazing place very highly recommended, we were with 3 kids , the place is agreat choice for family or couples , there is an option for babysitting or kids to stay under observation in avery big section which includes play grounds in and out door, as well bedrooms for naps and restaurant for kids meals .. The pools and spa are amazing too with endless options Food is great! Not standard at all and you wont get board, there is alot of options for all ages even little babies.. The staff is very polite, helpful and friendly.. they try to help in every way possible definitely will come back again!
Stayed 5 nights in Aug 2022

4/10 Poor

Karam

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived 2:30 pm and had to wait 3 hrs to get our rooms, Showers had no water for half a day, there is a couple of rude employees at the reception, Food not tasty, air conditioning doesn’t work properly in the rooms, toilets beside the beach were closed because they had a problem, rooms not clean and pools are dirty.
Stayed 6 nights in Aug 2022

8/10 Good

Firas, Beirut

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort, needs some renovation especially in some rooms. Friendly staff but had some problems in the reception service while checking in and checking out as they made me waiting with my families to get the late check out although i pay for it and it was mention when i did the reservation that the late check out is guaranteed
Stayed 6 nights in Aug 2022

10/10 Excellent

Sammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best of the best that you will ever see in any hotel.
Stayed 10 nights in Jun 2022

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2022

10/10 Excellent

harlee

Stayed 5 nights in Jun 2022

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021